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lisapoulin1's avatar
lisapoulin1
Community Member
11 years ago

When publishing to a word document, the final document only has the first page

I am trying to publish my course (35 slides) to a word doc for review and I have followed the instructions and checked for Faq's - none are applicable to my problem. It does publish but the word doc only contains the first slide. I'll attach my story file to see if you might know how I can fix it. Thanks!

29 Replies

  • WGill's avatar
    WGill
    Community Member

    I am currently having this problem today.  It looks like it counts the pages to convert and then stops.  Nothing converts.  

  • I had the same problem and now i've got it solved!!

    It is because we don't have Microsoft Word. Or it's because we have other similar text-editing software which intervenes the communication between Storyline and MS Word.

    First:
    I failed export word file on these PCs:
    PC 1 with only WPS Office (which is similar to MS word) for text and article editing;
    PC 2 with both WPS Office AND Microsoft Word
    PC 3 without WPS Office nor Microsoft Word

    Then:
    I successfully exported word file on these PCs:
    PC 3 with only Microsoft Word installed
    PC 2 just with WPS uninistalled and left only with MS Word

    And I failed again on this PC:
    PC 3 with MS Word and just with WPS installed

     

    SO it's obvious! You can see what happens to PC 1, 2, and 3.

    Good luck to you all!

  • Hi Raphaelle,

    I'm glad to hear you solved the issue. If you have any further questions, just let me know!