When revisiting a completed module it prompts to resume, but goes to the same screen every time resetting the module from that point.

Hi, I am experiencing this exact issue whereby the Resume function (set to: "Prompt to resume") does not work (ie after closing then re-launching the course, the user is not prompted to "resume or restart") with a course published with the following settings:

1. LMS: "SCORM 2004, 4th edition"
2. Tracking: "Track using quiz result"
3. LMS Reporting: “Passed/Incomplete” and
4. Resume - On restart: "Prompt to resume"

I can see from this and other articles that this "bug" has been a known issue for years now and appears to be a result of how SCORM 2004 interacts with the tracking slide.

This is causing us a MAJOR problem because it means, as a work around, we have to split the course up into two files - one in SCORM 2004 without a tracking slide (to benefit from the larger data limit in SCORM 2004) and the other in SCORM 1.2 with a tracking slide (to enable graded assessment). This, in turn, requires a lot more complexity in setting up in the LMS to ensure all screens are viewed and confirmed as such by the LMS (I haven't figured this stage out yet, but am confident it can be done).

Surprisingly, the problem is partially avoided if the course is deployed to an LMS via SCORM Cloud - the LMS records the grades, but SCORM Cloud does not. I assume the "bug" is prevented from having its effect until the point where the LMS reports back to SCORM Cloud. 

Please try to fix the issue!

If a fix has already been developed (and I have missed it in my research), someone please let me know. Thank you!