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MelissaWillis-9's avatar
MelissaWillis-9
Community Member
5 years ago

Where are all the comments?

My supervisor reviewed an Articulate 360 course in Review 360. As he commented, I received 4 separate emails about these 4 separate comments. This occurred last week. I filed the emails in the appropriate folder and didn't think much about it, until today.

Just now, I decided to go into Review 360 to review these changes. However, when I entered Review 360, there were only 2 comments listed. I thought I may be able to export the comments to see all 4; however, only 2 displayed again. Do you have any suggestions for how I can view all of the 4 original comments made? I need to see which slides the comments were on to make the changes. Also, I have about 8 total courses in review with Review 360 and do not want this to occur every time. 

Thanks,

Melissa

13 Replies

  • Hi John,

    Please open it as a support case on your side. I don't need support per se. I'm just pointing out a loophole that might be fixed with a feature request or upgrade.

    --Kevin

  • Hi Kevin,

    I have opened a feature request on your behalf. You may have seen the email that was sent.

    Thanks for letting us know your thoughts on Review 360!

  • NBirks's avatar
    NBirks
    Community Member

    I suggest there be a setting to view all unresolved comments from all versions. As an example, it's useful to include a comment from a previous version that can be checked against a correction in the new version. In other words, you may want to wait to resolve a comment till it's been achieved and checked in the new version. The ability to check whether it's done is part of the process usually.

    Also, it would be useful to have draft comments. I may want to adjust my comments while I review a course, and so it would be useful to be able to keep comments as drafts and then post and send them together at the end of my session.