Forum Discussion
Which LMS do you use and why?
Aileen Ruder said:
Marty,Great suggestion. We currently have ForceTen but are in the process of looking into adapting a new LMS. Would you mind sharing what 17 LMS you vetted and what their price ranges were? Also, what where your requirements that TaleoLearn was able to meet?
It's been couple of years now, and the players have changed a lot (not that I could remember them all anyway), but we looked at vendors like IBM, Sumtotal, Saba, Plateau, and, of course, Learn.com along with some others that were smaller or more specialized like PureSafety. We looked at vendors we already had other business accounts with and those in the Gartner magic quadrant at the time.
We started with over 400 requirements and boiled them down to ask for demos on the top 75-80 tasks that would best showcase the system's ability to meet our need. We had each vendor demo those tasks in the same order for the afected users and asked the users to rate what they saw 1-5 on 2 dimensions:
1) How important is this to me and 2) how well did this vendor perform
I won't subject you to the full list, but here are the user groups we identified and a sampling of what we asked them to do for each.
| Importance | Rating | ||
| Role | Functionality / Scenario | Please Rate 1-5 | Please Rate 1-5 |
| 1 = Of some interest | 1 = Unsatisfactory | ||
| 5 = Necessary | 5 = Superior | ||
| End User | |||
| Demonstrate the self-enrollment process | |||
| Log in as a new user of the system / as a temporary service provider / as an existing user of the system | |||
| Go to the help menu | |||
| Follow the steps in the event the end user needs to ask a question | |||
| Demonstrate how a user would reset his/her password |
| Manager/Supervisor | |||
| Enroll an employee in a specific course | |||
| Enroll a group of employees in a specific course | |||
| Approve/Deny request for an employee's enrollment in a class. |
| Registrar | |||
| Assign a course to a group of employees in a specific job category | |||
| Track an employee's course completion |
| Run a "gap analysis" report showing all employees who have unmet requirements. | |||
| A training session is assigned to all employees. One week later, 120 new employees are hired. Demonstrate how they would be enrolled (if not automatic) |
| Administrator | |||
| Set up an email notification/escalation process when a course is scheduled, when a course is overdue, when a course is failed | |||
| Design a report to view course completion by different variables, such as company-wide, location, job title, etc. | |||
| Set up a learning plan for all employees in a specific job title (e.g. Analysts must have met requirements for Excel, Access, etc.) |
| Course Developer | |||
| Upload an existing PowerPoint presentation and a word document (content to be provided prior to demo . Make edits to it such as deleting/adding slides and adding T/F question within presentation.) | |||
| Upload AICC/SCORM courseware and customize. | |||
| "Publish" the course to the system. | |||
| Set the criteria for successful completion of a course. |
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