Forum Discussion
Which LMS do you use and why?
Anna, I would have to say it's because Taleo is not at all user friendly on the admin side. Our company went to great pains to make our in house system as intuitive and user friendly as possible and it paid off .. many of our end users have already figured it out before we have a training webinar. User manuals are easier to write because they are shorter and tech support calls are reduced. That said, I'm spoiled. I can't comprehend why anyone would develop an application that requires learning proprietary language, 200 page user manuals (2 of them) and online training that seems to drag on and on. I'm sure they're very proud of their "University" style training but it's too much .. speaking for myself .. I don't have the time to invest in reading material THEN signing up for SEVERAL classes and then trying to keep track of it all on there (in my opinion) very complex website. Their website is so complex that they suggest you take a class to learn how to use it ... what does that tell you. In addition, I have not been at all impressed with Taleo's up front tech support inasmuch as I've never gotten the right answer and usually end up pouring through the manuals to figure it out. It's one of those things where you try so many different things as a workaround that when you get the result you want you can't remember which one worked. Reporting is always a challenge and that's all I'll say about it. Taleo is probably a good product for a company that has a dedicated person or people to work with it every day and learn its quirks but for us we need to hit the ground running and have no time for a huge learning curve every time we want to use it.
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