Forum Discussion
White box covers portion of slides
We're seeing an issue with Storyline 360-produced SCORM packages on mobile devices and I thought I'd ask if others are seeing this issue. You can see the issue in the attached screenshot. An opaque ...
Hi
I have been experiencing the same issue with my courses.
The course works fine on PC, but on the Samsung A Tab that our users use, a white box appears on top of the content on random courses.
It would seem like it happens if you drag or zoom on the screen in some of the cases.
Also, in one of the courses where I have changed the background color (in the CSS file), every time I push a button in the course- a white box blinks (but then disappears again) at the same place the white boxes use to appear. This also does not happen on PC.
As you can see in the attachments, the white box can appear on both the left and right sides of the course.
Hope you can figure out what is causing this bug.
Best,
Anette
Hi Anette, thanks for reaching out and sharing these details!
- Have you tried testing in SCORM Cloud to see if you get the same behavior?
I'd be happy to test with you if you're comfortable sharing your file! You can share it publicly here, or if you prefer, you can share it privately here.
