Forum Discussion
White Box Imports as Grey
Hello,
I'm importing an mp4 file into my Rise course. At the start of the video I have an opening animation that uses white boxes to seamlessly use the negative space surrounding the video. Both t...
Hello Jose and Christopher,
Any news about this issue?
I need to update some mp4s inside a course urgently, but I can't do it because the thumbnails of the new videos turn out grey, instead of white.
Thank you very much!
Hi Aldo!
Sorry to hear you've also been affected by this issue!
I don't have any updates to share at this time as our development team has been prioritizing other features. Not to worry! I've included you in the bug report so you can be notified as soon as a fix is in place!
In the meantime, for your reference, here's a deeper look at how we tackle bugs.
Thank you Steven, hopefully it will be fixed soon!
In the meantime, I manually changed the png of the thumbnails in the exported course...
