Forum Discussion

CJLu's avatar
CJLu
Community Member
1 month ago
Solved

Why do I always get a error report when I click on variables user count?

When I click on the user count in the variable window, I get an error report. This started happening on the Mac/Parallels and even on a PC Windows computer. Can anyone help me? I put in a ticket wi...
advice
storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    1 month ago

    Hello everyone!

    Happy to share that we've just released a new update for Storyline 360!

    In Update 118, we've included essential fixes and new features. We've released a fix for this behavior in Storyline 360. 

     

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.

    Please let me know if you need additional help.

CarlFink1's avatar
CarlFink1
Community Member
1 month ago

I wonder if that same error (Articulate.Design.Triggers.UI.VariableUseDialog.OnHandleCreated) could be causing the one I reported to Articulate (case #01374381). When I click the triangular button in the Markers & Hotspots panel (editing a 360 image interaction), I get a crash warning.

 This makes it impossible to change the 360 image interaction into a Guided Tour.

Nedim's avatar
Nedim
Community Member
1 month ago

I bet it’s the same one. It seems the error is triggered when the Use Count is clicked for variables that are automatically generated by certain elements, such as Markers in a 360° image interaction.