Forum Discussion

CJLu's avatar
CJLu
Community Member
23 days ago

Why does Storyline take 90 seconds to save while running on Parallels Desktop?

I am running Storyline 360 on a Mac via Parallels Desktop. It always takes an average of 1.5 minutes to save a file. Has anyone found a way to correct this issue? Thank you.
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CJLu's avatar
CJLu
Community Member
22 days ago

I updated Storyline to 114 on the Windows 11 computer. It was already 114 on the Mac. It still takes over 1 minute to save on Windows 11, even after I choose automatic compression from Video Options. The file size is 1.53 GB.  Let me ask IT if I can send you a screen video. 

  • KellyAuner's avatar
    KellyAuner
    Staff
    20 days ago

    Hi CJLu,

    I'm glad to see you've connected with my teammate, Enelluar!

    Please feel free to share further details with them in your support case.