Forum Discussion
Windows 11 update - now expeirencing lag everywhere.
Hi,
I updated to Windows 11 last week and now am experiencing some serious lag when using Storyline 360. I've uninstalled and reinstalled the program, but that hasn't changed much. Moving pictures, editing text, editing states, have all been affected. Creating or editing variables or triggers are not all affected by the update.
Is anyone else experiencing this? Or is this just me?
9 Replies
Hi James,
I appreciate you sharing what you are experiencing. I'd recommend working directly with a support engineer to investigate what's happening.
I have been trying to determine whether to upgrade or wait. This post along with numerous reports of memory leaks confirmed my decision to wait.
https://www.digitaltrends.com/computing/5-biggest-problems-with-windows-11-right-now/
I use Windows 11 and have no problems (except for the fact it sucks). This is not a fix but if anyone hates Windows 11 task bar then get ExplorerPatch from GitHub (dxgi.dll) to get old Windows 10 task bar back or the Quick Launch toolbar).
I am having similar issues. My company computer exceeds hardware requirements. But today on windows 11, the program crashed on me 3 times while doing screen recordings.
Hi James,
Were you able to get the problems resolved with the Windows 11 update? I am considering upgrading but am worried there will be issues like you mentioned.
Hi Carrie!
I peeked at James's support case, and it looks like it was specific to his project, but we didn't hear back from James to confirm.
Windows 11 is supported as noted here, but I'd recommend working directly with one of our support engineers for further guidance: Connect with a Support Engineer.
Definitely not an isolated incident. I have heard of this happening before, but never happened to me until I "upgraded" to windows 11.
I have been using Articulate 360 for years with no issues. I updated to Windows 11 earlier this month. Today, I cannot edit audio in an existing Storyline project. Tracks will upload to the editor, but they won't play. I even imported a new track into a new project but got same results. I have uninstalled Articulate 360, rebooted computer, reinstalled Articulate 360, and rebooted again but to no avail.
I'm so sorry for this trouble, Jason & Georgia!
Jason, I see you worked in a support case with Darrell—I've linked your support case to this discussion, and we'll keep you informed of any new updates.
Georgia, it's best to work directly with one of our support engineers so they can get to the bottom of your issue as quickly as possible. I've opened a support case on your behalf, so be on the lookout for an email from us soon!
