Forum Discussion
XLIFF translation issues in Storyline - Notes not being input
Hi,
I have an interesting problem. I've input an XLIFF file into my storyline course to translate it. I've never had any issues with it before. However, this time, it's not fully translating the document, and I'm getting a warning, "Completed with Exceptions: Failed to apply translation to Slide Notes. An Item with the same key has already been added."
The translation for all of the words on the slides seems to be there, but not all of the notes are translated. I use the notes for the audio script, so I don't have any translations for about half the slides in the course.
My Troubleshooting so far:
- Installed the last version of Storyline from Dec. 17 (the original document was built with that version)
- Opened the XLIFF file in Notepad - the translations look like they are in the code
- Tried loading them into another version of the course - same issues
I'm reaching out to my company's translation team to see if they can help, but is anyone aware of any other ways to address this problem?
Help me, Obi-Wan; you're my only hope.
Hello BenjiLukas,
Happy to help!
It sounds like there might be something wrong with your translation file. If I had to guess, something might have been incorrectly duplicated or translated with an incorrect ID, causing the error. We'll need to test your *.STORY project file and translation file to find out more. Would you be willing to share a copy of them here or privately by opening a support case for testing? We'll delete it when we're done!
- BenjiLukasCommunity Member
Thank you for your offer of support. My translator was able to fix the problem for me. You were right. Something was wrong with the translation file.