Forum Discussion

LaurenThai's avatar
LaurenThai
Community Member
3 years ago

Zoom Picture is not zooming out straight

Why does zoom picture zooms out straight for one image and to the right for another of a similar image?  How do I get all zoom pictures to zoom out straight? 
storyline 360
JoseTansengco's avatar
JoseTansengco
Staff
3 years ago

Hello Lauren, 

Thanks for reaching out! 

Would you be willing to sharing copies of the affected image files here or in private through a support case so we can observe the behavior and figure out what's happening? We'll delete them when we're done troubleshooting. 

  • LaurenThai's avatar
    LaurenThai
    Community Member
    3 years ago

    Hi Joe,

    Thank you.  Please see attached file.  Slide 2 has layers of all the zoom pictures.  They're all same size and in the same location, and I was able to finally get the majority of them to zoom out straight by duplicating the 1st layer, which initially was the only one that worked.  Layer 2 still has the problem with zooming out to the right though.  I've tried moving the image around and it seems it only zooms out straight when I have it centered on the entire slide.  It would zoom out to the right if placed anywhere to the right of the slide and zoom out the left if placed anywhere to the left of the slide.  Not sure why it's doing that when all the other layers zoom out straight with all the other images at the location that I have them.

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