Forum Discussion
Zoom regions placed at 0:00 of the timeline don't trigger
Hey there, Derek. I can really understand your frustration, and I thank you for taking the time to tell us about how bugs have impacted your work.
The zoom region not initiating at the timeline was identified as a high-priority issue, and we expect to see a fix for this bug released by the end of next week. Thanks for hanging in there.
Let me know a little more about your right-click issues with LMS hosted courses - I’m happy to bring that to our team’s attention.
We’re approaching our one year anniversary for Articulate 360, and we’ve made great strides. Storyline 360 alone has received 9 major updates and several patches to quickly address issues getting in the way of your experience as a user, as well as a continuous flow of new features. I’m inspired and continue to advocate for your needs!
Let us know about what other issues you run into, and we’ll put our heads together to get you working at full speed.
Hi Crystal,
That would be great if that fix is ready soon. I have already built a considerable part of my course on the basis that this functionality would work as expected and will be in major trouble if it doesn't. In fact, the course won't be usable without it.
I tried your workaround but the zoom/timeline functionality on published courses doesn't display correctly on the LMS. I am assuming that it might work with Flash enabled in the browser but this is not something that I can ask everyone at the company to do as there are related security/IT issues that make such a request impractical.
In relation to the right-click issue, I opened a ticket and managed to find a workaround by using a trigger that I created, rather than the hotspot that is automatically generated by Storyline when you record the screen. Luckily, we don't use right-click functionality in most of our software products so this is more of an inconvenience that a showstopper.
The zoom functionality not working properly is a showstopper for me though, as it is vital to the usability of the course itself. Hopefully, this issue is sorted before my deadline passes because it will be difficult for me to justify continuing to use Storyline if it isn't fit for our purposes.