Forum Discussion

jakeremaley's avatar
jakeremaley
Community Member
3 years ago

Zoom to fit issue

We want our visually impaired audience to be able to zoom the screen. But are seeing issues. 1. By default the zoom controls in Chrome and Edge SHRINK the screen when the % zoom is increased. Which...
storyline 360
teribridges-f78's avatar
teribridges-f78
Community Member
3 years ago

I am having the same issue. Zoom to fit is adding scroll bar to see entire page. What is wrong with this? I need a fix.

  • JoseTansengco's avatar
    JoseTansengco
    Staff
    3 years ago

    Hi Teri, 

    Thanks for reaching out! 

    Scroll bars appearing when using the zoom to fit feature is normal. You can check out this article which explains why the scroll bars appear when this feature is used: 

    "If learners zoom in far enough, vertical and/or horizontal scroll bars will appear around slides."

    If this behavior is different from what you're currently experiencing, feel free to reach out to our support team by opening a case so we can take a look at what's happening.