I am trying to publish a presenter 360 powerpoint to review, and my ppt has a slide with a gif/animation that won't play in the articulate preview pop up when editing or when I publish. It was a suggested theme slide from the designer tab in powerpoint. I have tried adding manual animations and triggers to get the slide to play but no luck. It should look like the attached video when it plays correctly. The link to my project (rough draft) is attached for you to see, as well as a video of what the slide animation should play.
I see that you’ve reached out to our Support Engineers and my teammate, Mcgem, has been assigned your case. You’re in great hands! You'll be receiving an email from them soon to continue troubleshooting.
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Hi Natalie,
Welcome to the E-Learning Heroes community!✨
I see that you’ve reached out to our Support Engineers and my teammate, Mcgem, has been assigned your case. You’re in great hands! You'll be receiving an email from them soon to continue troubleshooting.