I'm experiencing horrible performance with Rise and Review 360 on multiple computers, on multiple browsers. This is the second day in 2 weeks my colleagues and I are experiencing performance issues that include:
Review view not loading in Review 360 or returning a sad face error.
Rise performance degraded to the point of it taking over 30 seconds to change one letter in Rise.
So sorry to hear about the slowdowns you and your team have run into! I understand how frustrating that must be!
Checking our status page, everything on our end is performing as expected. I'm also unable to reproduce any of the behavior you described. If you've already tried clearing your browser's cache, and confirmed your browsers are updated to the latest version, is there a chance your organization is using a VPN that could be getting in the way?
If not, we'd love to investigate this further. Can you share one of the affected courses with us through a support case?
1 Reply
Hi T Sobek!
So sorry to hear about the slowdowns you and your team have run into! I understand how frustrating that must be!
Checking our status page, everything on our end is performing as expected. I'm also unable to reproduce any of the behavior you described. If you've already tried clearing your browser's cache, and confirmed your browsers are updated to the latest version, is there a chance your organization is using a VPN that could be getting in the way?
If not, we'd love to investigate this further. Can you share one of the affected courses with us through a support case?