15 Replies
Julie Stelter

Hi Anna,


If you are using videos, they must have synchronized captions (people who are deaf). If the video has images that are more than decorative, the images need to be explained in audio (people who are blind).

 Slide Narration

You are not required to have narration. However, if you do have narration, the screen text must be accessible to a screen reader. 

I'm not sure what your question is in regard to RISE.



Allison LaMotte

Hi Jeff,

Great question! Rise 360 isn't fully accessible yet. Our ultimate goal is to meet Web Content Accessibility Guidelines (WCAG). So far, we’ve added these accessibility features: 

     • Increased contrast for built-in course features 

     • Alt text for images: https://articulate.com/support/article/Rise-How-to-Add-Alternate-Text-to-Images 

     • Keyboard-accessible navigation: https://articulate.com/support/article/Rise-Keyboard-Accessible-Navigation 

And we’re currently working on full-screen reader support. Keep an eye on our "What's New" page and the Rise 360 release notes for details: 

     • What's New: https://articulate.com/360/whats-new 

     • Rise 360 release notes: https://articulate.com/support/article/Rise-Version-History

Crystal Horn

Hi, Katie. At this point, you cannot add closed captioning directly in Rise 360.

If you have a video hosted on a web platform (e.g. Vimeo) that includes closed captions, or if you have Storyline 360 content with closed captions, you can include them in your Rise 360 course!

We'll update this discussion with any changes with closed captioning.

mikki herbold

Hi Concerning closed captioning, would Rise accept my MP4 video if it already has closed captions on it? i noticed someone had said that they couldn't see the closed captions they had already put closed cations on. When he uploaded into Rise, he didn't see them.

I know about Storyline and and adding your srt.   there but you have to do the script first and I don't want to do that.

I have a service that burns the cc on the video already. Then would like to load it into rise project.

Hope it can be done.

Thank you


Crystal Horn

Hi, B! I'm happy to announce that we've made some great strides with accessibility in Rise 360 courses. 

You can see screen reader support listed here, and a full collection of Rise 360 accessibility articles to see our journey. By following WCAG, you can make your courses ADA compliant. Let me know if you have questions!

Renz Sevilla

Hi Katherine! Thanks for reaching out! We're always trying to improve accessibility with Rise 360 and our list of supported as well as partially supported content can be found here in our Conformance Report (VPAT)

To narrow things down for you as to what isn't fully accessible yet, here is our list of accessibility improvements that are still in development. Hope that helps!