First, you mentioned the sound is very faint in your video. Is the sound faint when you play the video from your local hard drive, or does the volume go down only after uploading it to Rise 360? Also, try inserting a new video block and play the default video that appears. How does the volume of the default video compare to the video you uploaded?
You also mentioned the text in the video is small. Try adjusting the video size to Full Width in the block settings, and let me know if that makes a difference!
The volume is fine now after resetting my headphones and volume.
Regarding the Text, it is set to full width and still remains an issue - too small to read. The Text in the video is within a Mail message window. Not sure, if that would make a difference? Also the features on the message window are also too small to read. Maybe there is a way to enlarge the image?
I did resize it as you suggested. The text is still too small within the Video block, however, if I go into full screen mode it's perfect. And I did set it to full width.
I'm wondering if I need to configure this further OR will the learner assume to go into Full screen mode when viewing this?
Hi Dan, This will depend on your targeted learners, but nowadays, most people are familiar with watching videos on the internet and knows how to set it to full screen.
6 Replies
Hi there, Dan!
First, you mentioned the sound is very faint in your video. Is the sound faint when you play the video from your local hard drive, or does the volume go down only after uploading it to Rise 360? Also, try inserting a new video block and play the default video that appears. How does the volume of the default video compare to the video you uploaded?
You also mentioned the text in the video is small. Try adjusting the video size to Full Width in the block settings, and let me know if that makes a difference!
Thanks Alyssa,
The volume is fine now after resetting my headphones and volume.
Regarding the Text, it is set to full width and still remains an issue - too small to read. The Text in the video is within a Mail message window. Not sure, if that would make a difference? Also the features on the message window are also too small to read. Maybe there is a way to enlarge the image?
Please advise.
Hi Dan! Did you record the screen recording on a large monitor? If so, the video is likely scaling down, which decreases the size of the text.
You may need to re-record the video using smaller recording dimensions so the email window takes up more space inside the video frame.
Hi Alyssa,
I actually made the recording in Full screen so the learner can focus on the instruction instead of my desktop!
I will try scaling it down. Thanks!
Hi again Alyssa,
I did resize it as you suggested. The text is still too small within the Video block, however, if I go into full screen mode it's perfect. And I did set it to full width.
I'm wondering if I need to configure this further OR will the learner assume to go into Full screen mode when viewing this?
Hi Dan, This will depend on your targeted learners, but nowadays, most people are familiar with watching videos on the internet and knows how to set it to full screen.