Embedding Vimeo in Rise - excess white space between border frame and clip

Mar 23, 2022

Hi all,

Today I needed to replace a few videos in an existing Rise course. When I changed out the embed code, the new video appears with an enormous amount of white space above and below which is much greater than the space on either side. Previously, there was equal spacing on all 4 sides. The videos, embed codes, and Rise settings are the same before and after the replacement; in fact the only difference between the org and replacement videos is different language captions. It's almost as if Rise has left white space for meta data even if you tell it not to include meta. But I don't know if this is what's happening. It really throws of the look & feel and I would like to get it back to equal spacing on all sides. Tried everything obvious. Anyone else experiencing this? (Screenshots attached).

Thank you!

Caryn

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