Error - unable to acquire LMS API, content may not play properly and results may not be recorded.

Mar 30, 2022

0:Wed Mar 30 2022 19:23:49 GMT+0530 (India Standard Time) - AICCComm - Trying to create XMLHttpRequest in JavaScript1.5
1:Wed Mar 30 2022 19:23:49 GMT+0530 (India Standard Time) - AICCComm - Entered browser conditional
2:Wed Mar 30 2022 19:23:49 GMT+0530 (India Standard Time) - AICCComm - Creating object
3:Wed Mar 30 2022 19:23:49 GMT+0530 (India Standard Time) - AICCComm - intReCheckLoadedInterval=250
4:Wed Mar 30 2022 19:23:49 GMT+0530 (India Standard Time) - AICCComm - intReCheckAttemptsBeforeTimeout=240
5:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - AICCComm - IFrameLoaded
6:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - AICCComm - In GetAICCURL
7:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - GetQueryStringValue Element 'AICC_URL' Not Found, Returning: empty string
8:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - AICCComm - Querystring value =
9:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - AICCComm - GetAICCURL returning:
10:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - AICCComm - In DetectPreferredCommMethod, checking XMLHTTP
11:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - AICCComm - Checking IFrame
12:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - AICCComm - blnCanUseXMLHTTP=true
13:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - AICCComm - blnCanUseIFrame=true
14:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - <h1>SCORM Driver starting up</h1>
15:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - ----------------------------------------
16:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - ----------------------------------------
17:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In Start - Version: 7.7.0 Last Modified=03/31/2022 04:37:38
18:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Browser Info (Netscape 5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.84 Safari/537.36)
19:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - URL: https://techelegant.com/SCORMZIPFILES/15cb8e51-129e-4364-b901-ce8c74c618bd/scormdriver/indexAPI.html
20:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - ----------------------------------------
21:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - ----------------------------------------
22:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In ClearErrorInfo
23:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - GetQueryStringValue Element 'StandAlone' Not Found, Returning: empty string
24:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - GetQueryStringValue Element 'ShowDebug' Not Found, Returning: empty string
25:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - strStandAlone= strShowInteractiveDebug=
26:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Standard From Configuration File - SCORM2004
27:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Using Standard From Configuration File - SCORM2004
28:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In LMSStandardAPI strStandard=SCORM2004
29:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Calling Standard Initialize
30:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_Initialize
31:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_ClearErrorInfo
32:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Grabbing API
33:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_GrabAPI
34:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Searching with Rustici Software algorithm
35:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Searching with SearchForAPI
36:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - SCORM2004_SearchForAPI
37:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_APIFound
38:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - API NOT Found
39:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_WindowHasParent
40:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Window Does Have Parent
41:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Searching Parent - Name=, href=https://techelegant.com/SCORMZIPFILES/15cb8e51-129e-4364-b901-ce8c74c618bd/scormdriver/indexAPI.html
42:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - SCORM2004_SearchForAPI
43:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_APIFound
44:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - API NOT Found
45:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_WindowHasParent
46:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Window Does Not Have Parent
47:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_APIFound
48:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - API NOT Found
49:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_WindowHasOpener
50:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Window Does Not Have Opener
51:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_APIFound
52:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - API NOT Found
53:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Looking in children - Name=, href=https://techelegant.com/
54:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - SCORM2004_LookInChildren
55:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Looking in child frame 0
56:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_APIFound
57:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - API NOT Found
58:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Looking in this child's children Name=, href=https://techelegant.com/
59:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - SCORM2004_LookInChildren
60:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Looking in child frame 0
61:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_APIFound
62:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - API NOT Found
63:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Looking in this child's children Name=, href=https://techelegant.com/SCORMZIPFILES/15cb8e51-129e-4364-b901-ce8c74c618bd/scormdriver/indexAPI.html
64:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - SCORM2004_LookInChildren
65:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_APIFound
66:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - API NOT Found
67:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Looking in child frame 1
68:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_APIFound
69:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - API NOT Found
70:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Looking in this child's children Name=, href=https://techelegant.com/SCORMZIPFILES/15cb8e51-129e-4364-b901-ce8c74c618bd/scormdriver/indexAPI.html
71:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - SCORM2004_LookInChildren
72:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Looking in child frame 0
73:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_APIFound
74:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - API NOT Found
75:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Looking in this child's children Name=AICCComm, href=https://techelegant.com/SCORMZIPFILES/15cb8e51-129e-4364-b901-ce8c74c618bd/scormdriver/AICCComm.html
76:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - SCORM2004_LookInChildren
77:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_APIFound
78:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - API NOT Found
79:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_APIFound
80:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - API NOT Found
81:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Looking in child frame 2
82:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_APIFound
83:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - API NOT Found
84:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Looking in this child's children Name=, href=https://techelegant.com/SCORMZIPFILES/15cb8e51-129e-4364-b901-ce8c74c618bd/scormdriver/indexAPI.html
85:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - SCORM2004_LookInChildren
86:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_APIFound
87:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - API NOT Found
88:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Looking in child frame 3
89:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_APIFound
90:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - API NOT Found
91:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Looking in this child's children Name=, href=https://techelegant.com/SCORMZIPFILES/15cb8e51-129e-4364-b901-ce8c74c618bd/scormdriver/indexAPI.html
92:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - SCORM2004_LookInChildren
93:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_APIFound
94:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - API NOT Found
95:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_APIFound
96:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - API NOT Found
97:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_APIFound
98:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - API NOT Found
99:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Didn't find API in this window - Name=, href=https://techelegant.com/
100:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_APIFound
101:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - API NOT Found
102:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_WindowHasOpener
103:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Window Does Not Have Opener
104:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_APIFound
105:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - API NOT Found
106:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Looking in children - Name=, href=https://techelegant.com/SCORMZIPFILES/15cb8e51-129e-4364-b901-ce8c74c618bd/scormdriver/indexAPI.html
107:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - SCORM2004_LookInChildren
108:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Looking in child frame 0
109:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_APIFound
110:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - API NOT Found
111:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Looking in this child's children Name=, href=https://techelegant.com/SCORMZIPFILES/15cb8e51-129e-4364-b901-ce8c74c618bd/scormdriver/indexAPI.html
112:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - SCORM2004_LookInChildren
113:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_APIFound
114:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - API NOT Found
115:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Looking in child frame 1
116:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_APIFound
117:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - API NOT Found
118:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Looking in this child's children Name=, href=https://techelegant.com/SCORMZIPFILES/15cb8e51-129e-4364-b901-ce8c74c618bd/scormdriver/indexAPI.html
119:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - SCORM2004_LookInChildren
120:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Looking in child frame 0
121:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_APIFound
122:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - API NOT Found
123:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Looking in this child's children Name=AICCComm, href=https://techelegant.com/SCORMZIPFILES/15cb8e51-129e-4364-b901-ce8c74c618bd/scormdriver/AICCComm.html
124:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - SCORM2004_LookInChildren
125:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_APIFound
126:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - API NOT Found
127:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_APIFound
128:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - API NOT Found
129:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Looking in child frame 2
130:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_APIFound
131:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - API NOT Found
132:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Looking in this child's children Name=, href=https://techelegant.com/SCORMZIPFILES/15cb8e51-129e-4364-b901-ce8c74c618bd/scormdriver/indexAPI.html
133:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - SCORM2004_LookInChildren
134:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_APIFound
135:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - API NOT Found
136:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Looking in child frame 3
137:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_APIFound
138:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - API NOT Found
139:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Looking in this child's children Name=, href=https://techelegant.com/SCORMZIPFILES/15cb8e51-129e-4364-b901-ce8c74c618bd/scormdriver/indexAPI.html
140:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - SCORM2004_LookInChildren
141:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_APIFound
142:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - API NOT Found
143:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In SCORM2004_APIFound
144:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - API NOT Found
145:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Didn't find API in this window - Name=, href=https://techelegant.com/SCORMZIPFILES/15cb8e51-129e-4364-b901-ce8c74c618bd/scormdriver/indexAPI.html
146:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Grab API, returning, found API = false
147:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - Unable to acquire SCORM API:
148:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - SCORM2004_objAPI=object
149:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In InitializeExecuted, blnSuccess=false, strErrorMessage=Error - unable to acquire LMS API, content may not play properly and results may not be recorded. Please contact technical support.
150:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - ERROR - LMS Initialize Failed
151:Wed Mar 30 2022 19:23:50 GMT+0530 (India Standard Time) - In DisplayError, strMessage=Error - unable to acquire LMS API, content may not play properly and results may not be recorded. Please contact technical support.

1 Reply
Lea Agato

Hi Risa! Have you tried testing your course in SCORM Cloud? It's a free testing engine that supports AICC, SCORM, and Tin Can API (xAPI) content.

If your content works properly at SCORM Cloud but not in your LMS, please open a support case with your LMS provider. They’ll know how best to help with LMS-specific problems.