Error when loading course into LMS
Jan 12, 2022
Hi. I've worked with Rise for as long as it is has been around, published tons of courses. I have a series of three courses I did for my client and one of them will not publish to the LMS. I've checked and find no difference in the settings among the three courses. The problem seems to have to do with the attached resources, but I've never had a problem attaching PDFs before, and the other courses have them as well. I can't post the course to the forum because of NDA, but I have attached the error they are getting. Is there a place I can open a ticket with Articulate?
1 Reply
Hi Tamara,
This could be caused by a PDF with a very long name, or using special characters in the file name,