Forum Discussion
How accurate is the team plan usage information?
I've noticed lately that when I download a .csv file of my Team Subscription seat information, the dates and times don't appear to be accurate. In many cases, the date and time of the last login is delayed by a few days or even weeks. I'd like to be able to rely on this information when I need decide to move Articulate licences around on my team.
Is anyone else experiencing this?
2 Replies
Hi Denise! The information in the team usage report should be current. I've opened a case so we can communicate directly with you about what you're seeing. You'll get an email from us soon.
Feel free to post the resolution here once we figure it out!
Thanks!
