Thank you for reaching out to our support team. I understand my colleague is requesting for a copy of the video for testing. Once we receive your file, we should be able to investigate what is happening and delete the video after our troubleshooting has finished.
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Hi Kazeem,
Thank you for reaching out to our support team. I understand my colleague is requesting for a copy of the video for testing. Once we receive your file, we should be able to investigate what is happening and delete the video after our troubleshooting has finished.