Re-entering completed course resets Rise completion status

Jul 27, 2023

I have uploaded my course to the LMS in SCORM 2004 4th edition. 

An issue that users are complaining about is that they complete the course and everything logs fine to the LMS. However, if they want to review a completed course Rise will tell them that they have done 0%. The LMS reports completion correctly, but the discrepancy with Rise is causing confusion. 

Is this something that can be fixed?

3 Replies