Required to sign in multiple times a day

May 09, 2023

Walked away to get a coffee? 5 mintes, and it's asking me to sign in.

Clicked 'edit content' and added a couple of items. Clicked the arrow to go back. Oh, you have to sign in.

Publish to Review. You gotta sign in for that. Publish and download? Sign in again.

Refresh, refresh, refresh SIGN IN AGAIN.

I am getting sick of having to sign in again.

I use Firefox, Safari, Edge, Chrome, Brave. They all gotta sign in again all the bloody time. What is going on Articulate?

1 Reply
Eric Santos

Hi Tim,

I'm sorry to hear about your trouble with the frequent need to sign in. I understand how this can be a pain, especially when you are working on a project.

Kindly reach out to your IT team to check whether the domains listed below are accessible on port 443.

If this doesn't improve things, could you connect with us in a case so we can determine what's happening? We'll reach out soon after we hear from you!

I appreciate your patience!