Rise Feedback Options are Not Working For Us
We previously reported to Articulate that the review options don't work for our internal training using Rise. We do quizzing for our product releases and the only way to get feedback to work was to switch on the review option, but it shows the correct answers. We don't want to show the correct answers, and submitted the issue and waited until the next go-round to see what changes there are.
Now the button is clearly labeled that it does show the correct answers, but the function is unchanged. This means the same problem exists. I cannot get my feedback to show up unless I also turn on that switch that shows the correct answer, so we're STILL unable to use this for one of the main purposes we bought it for.
We want to show that an answer is correct or incorrect without telegraphing the correct answer. Such a thing just encourages gaming the system. Is anyone else having this problem? Am I missing something here? Why would I be able to enter feedback but not be able to show that feedback without also telling the correct answer. Storyline doesn't present this problem.
We will have to rewrite our processes and abandon Rise for quizzing until we can use these two very different setting separately. Is there any plan to fix this? I know how to do it in Storyline, but the appeal of Rise is that for something quick like this, Rise is so much easier to set up and for users to click through.
It's very frustrating. It also makes for an inconsistent presentation to my users as we are forced to switch how we do this.