Forum Discussion

SamG-84fad5d4-b's avatar
SamG-84fad5d4-b
Community Member
4 years ago

Rise page jumping to specific section on load

Hi

I have a rise course that is jumping down page 1 to nearly the bottom block on page load. I never saw this before... I cant see any setting for "start with this block" or the URL that can point to a section? That looks like whats its doing.

Is there a setting somewhere or is this a bug?

  • Hi Sam! I'd love to have our team take a closer look at your course. If you don't mind sharing it, you can send us your Rise 360 course Share link by opening a case here

  • hi there, I'm encountering the same problem on my courses, they just seems to scroll much further down when clicking on a new section, and I do not have any storyline blocks placed in my build.

    Has a solution to this problem been found yet?

    • hazelB's avatar
      hazelB
      Staff

      Hi Almondre and Mette! So sorry to hear that you are encountering this. Please open a case here so that one of our technical support engineers can assist you.

  • Same problem. I've encountered this problem before when embeddig SL-element, but in this case the page scrolls to a flipcard or step case at the middle or bottom of the page.