Hi, I really love using the quotation image but am wondering why there is an opening quotation and no closing quotation. Also, some learners have reported that they are having trouble seeing the text on the image. I do not see the same problem when I play the course and set up my resolution the same as those encountering the problem. Any ideas?
Thanks for checking out Rise and glad to hear the quotation blocks are helping you out! Having the opening quotation mark and no closing one is a design decision, and pretty common for styling block quotes and if you do a Google image search for "blockquotes images" you'll see a few different examples of that (here were my results):
Do you know what device or browser your other users were viewing the courses on? That could be a part of the difference so you'll want to make sure they're testing it out with one of the browsers here.
First just wanted to also give you a heads up that responding via email includes your signature here in ELH. You are welcome to visit the forum discussion and click on the "edit" below your post to remove that information. No worries on our part - just in case you don't want your information publicly!
Do you have a link to the Rise course - we'd be happy to give it a test as well? Or have you been able to get a screenshot from the other users of what they're seeing? That would help us narrow down what's causing the display differences!
Hi, my organisation is also having issues with the open quotation marks. Is there an option to have them closed? Kind regards Jacqueline c/o making each day the best it can be.
Hi Jacqueline! Can you tell me a little more about what your team is experiencing? Is that quotation block not displaying as you expected it to when you share your Rise course?
If you can grab a screenshot of what you're seeing, that'd be great.
Our Brand manager wants the quotation to also be closed. You only have them open - your design feature. She feels it looks like we have grammar issues!
The templates for the quotations are great, but I don't always use them for quotes. I like to put text on them to present them visually nicer. For one of the templates they automatically put the quotation marks, and I can't delete them. I don't want the quotes around a simple block of text, but at the same time I want the information display nicer like this. Is there something I can do to get rid of the marks?
Some of the Quote blocks have that quotation mark pre-built in the interaction. A lot of the Statement types are similar in layout to the Quote blocks, but if you let me know what one you're using we can offer some other ideas for how to set this up!
Thanks Alexis for sharing! There isn't an option to remove those quotation marks right now, but we always love feature requests! Can you please share with us right here how you'd like to see it looking, and how that would impact your course development? 😁
Thanks so much for sharing that with us! It looks like you used a quote carousel block to design this, is that right?
I did notice some overlapping text on one of the pages. Is this happening on your end? I'm going to do some more testing to see if I can recreate this issue on my end.
Is there a way to remove the quotes from the text from the quote block? It would be nice if there was a checkbox that gave users the option to hide quotes if needed. I would like to use the quote block as another type of text/image layout option since the available options with images are fairly limited.
Unfortunately, that’s not currently possible. If you have time to log a feature request and tell us more about your specific needs, that would be super helpful!
Let me know if there’s anything else I can help you with.
I too would like the quote marks removed from the template. The Quote D block would have perfect for reproducing the Example I want to make (shown below) except for the stupid quote marks.
Note to designers: we don't always want convenience. Typing two extra characters does not take a lot of time.
Would love the quotation marks removed. As R. Eric Smith says, we can easily add them in if needed. Really frustrating as I like the layout of the quote blocks but I don't always want to use them for quotes. I know the statement option is available but quotes give me just what I need (if only those quote marks were not there.
Seems a toggle button to display or hide would be an easy add. Anyway, changing the focus a bit... I'm unsure if this is the best thread for this but I see a bug I didn't know about in Quote C block...
Using a Quote C block, with a transparent background (BG) png image, Rise is essentially ignoring the transparency and "filling it" as white. This appears to be a 2-part bug, that's bug part 1. My image is a circle crop headshot, with a transparent BG.
What caught my eye initially was the "white squared" png stood out since my Quote block was filled with pale yellow. I re-checked I have a transp. BG, yes. I tried filling the transparency with the same pale yellow which improved the issue, but then I caught what I can't fix, bug part 2: Rise seems to layer the image on top of the quote marks which doesn't work since the corner of the image blocks the quotation mark. Using Rise's crop tool doesn't help, it's only square crop anyway. And I don't have time to recreate the part of the quote that's masked onto the upper right of my image. What say, Rise?
Attached a screen shot, nm the blurs to obscure content but the arrow marks the spot!
Hi there, Chris. So sorry you ran into those two issues with the Quote C block. We're seeing the same problem from our side. We have this logged as a software bug, and we'll reach out to you if we make any changes that will help!
ok TY - I'm not sure of the code behind but if the "order" or "layer" is
such that the quote image is brought to front (on top) the image, that
might solve...
Regards,
Chris
*Chris Roetzer - he/him/his*
Sr. Instructional Designer
Learning & Development
Glad to hear my colleague Alyssa could assist you!
If you'd like for our Support Engineers to take a look at your file, I'd recommend opening a support case. They can assist you further within the case.
21 Replies
Hi Pam,
Thanks for checking out Rise and glad to hear the quotation blocks are helping you out! Having the opening quotation mark and no closing one is a design decision, and pretty common for styling block quotes and if you do a Google image search for "blockquotes images" you'll see a few different examples of that (here were my results):
Do you know what device or browser your other users were viewing the courses on? That could be a part of the difference so you'll want to make sure they're testing it out with one of the browsers here.
This post was removed by the author
Hi Pamela,
First just wanted to also give you a heads up that responding via email includes your signature here in ELH. You are welcome to visit the forum discussion and click on the "edit" below your post to remove that information. No worries on our part - just in case you don't want your information publicly!
Do you have a link to the Rise course - we'd be happy to give it a test as well? Or have you been able to get a screenshot from the other users of what they're seeing? That would help us narrow down what's causing the display differences!
Hi, my organisation is also having issues with the open quotation marks. Is there an option to have them closed? Kind regards Jacqueline c/o making each day the best it can be.
Hi Jacqueline! Can you tell me a little more about what your team is experiencing? Is that quotation block not displaying as you expected it to when you share your Rise course?
If you can grab a screenshot of what you're seeing, that'd be great.
Happy to help!
Hi Crystal
Our Brand manager wants the quotation to also be closed. You only have them open - your design feature. She feels it looks like we have grammar issues!
Kind regards,
Jacqueline
[cid:image003.png@01D30F5E.0979B530]
Jacqueline Chu | Learning & Organisational Development Consultant, People and Culture
PEOPLE'S CHOICE AWARDS - NOMINATE NOW! www.surveymonkey.com/r/2017PeoplesChoiceAwards
Allity | Making every day the best it can be
Level 1, 39 Albany Street, Crows Nest NSW 2065
T 02 9431 1038 | F 02 9431 1005
www.allity.com.au
Hi Jacqueline. Thanks for the clarification. As a workaround, could you use a block with text on an image, and use quotation marks in the text?
I hope that gets you closer to what your brand needs!
By the way, responding via email attaches your signature with contact info. You can edit it out if you'd like!
I am still hoping that the closed quotation marks will be added someday :-(
The templates for the quotations are great, but I don't always use them for quotes. I like to put text on them to present them visually nicer. For one of the templates they automatically put the quotation marks, and I can't delete them. I don't want the quotes around a simple block of text, but at the same time I want the information display nicer like this. Is there something I can do to get rid of the marks?
Hi Judy,
Some of the Quote blocks have that quotation mark pre-built in the interaction. A lot of the Statement types are similar in layout to the Quote blocks, but if you let me know what one you're using we can offer some other ideas for how to set this up!
I second Judy's request. I really like the quote carousel and would love to use it without the built in quotations. Is there any way to remove these?
Thanks Alexis for sharing! There isn't an option to remove those quotation marks right now, but we always love feature requests! Can you please share with us right here how you'd like to see it looking, and how that would impact your course development? 😁
Hi, adding to this discussion...Here's how I'm using it in a draft for a course module. Please see the "Policy Overview - Start Here!" topic.
https://rise.articulate.com/share/chG_k99-y8FRHO9QQUr_RrNztNRUdMBo
Hi there Joe,
Thanks so much for sharing that with us! It looks like you used a quote carousel block to design this, is that right?
I did notice some overlapping text on one of the pages. Is this happening on your end? I'm going to do some more testing to see if I can recreate this issue on my end.
Is there a way to remove the quotes from the text from the quote block? It would be nice if there was a checkbox that gave users the option to hide quotes if needed. I would like to use the quote block as another type of text/image layout option since the available options with images are fairly limited.
Hi Natalie,
Unfortunately, that’s not currently possible. If you have time to log a feature request and tell us more about your specific needs, that would be super helpful!
Let me know if there’s anything else I can help you with.
I too would like the quote marks removed from the template. The Quote D block would have perfect for reproducing the Example I want to make (shown below) except for the stupid quote marks.
Note to designers: we don't always want convenience. Typing two extra characters does not take a lot of time.
This post was removed by the author
Would love the quotation marks removed. As R. Eric Smith says, we can easily add them in if needed. Really frustrating as I like the layout of the quote blocks but I don't always want to use them for quotes. I know the statement option is available but quotes give me just what I need (if only those quote marks were not there.
Seems a toggle button to display or hide would be an easy add. Anyway, changing the focus a bit... I'm unsure if this is the best thread for this but I see a bug I didn't know about in Quote C block...
Using a Quote C block, with a transparent background (BG) png image, Rise is essentially ignoring the transparency and "filling it" as white. This appears to be a 2-part bug, that's bug part 1. My image is a circle crop headshot, with a transparent BG.
What caught my eye initially was the "white squared" png stood out since my Quote block was filled with pale yellow. I re-checked I have a transp. BG, yes. I tried filling the transparency with the same pale yellow which improved the issue, but then I caught what I can't fix, bug part 2: Rise seems to layer the image on top of the quote marks which doesn't work since the corner of the image blocks the quotation mark. Using Rise's crop tool doesn't help, it's only square crop anyway. And I don't have time to recreate the part of the quote that's masked onto the upper right of my image. What say, Rise?
Attached a screen shot, nm the blurs to obscure content but the arrow marks the spot!
Hi there, Chris. So sorry you ran into those two issues with the Quote C block. We're seeing the same problem from our side. We have this logged as a software bug, and we'll reach out to you if we make any changes that will help!
ok TY - I'm not sure of the code behind but if the "order" or "layer" is
such that the quote image is brought to front (on top) the image, that
might solve...
Regards,
Chris
*Chris Roetzer - he/him/his*
Sr. Instructional Designer
Learning & Development
Hi Chris,
Glad to hear my colleague Alyssa could assist you!
If you'd like for our Support Engineers to take a look at your file, I'd recommend opening a support case. They can assist you further within the case.
Have a great start to your week!