RISE: Your session has timed out.

I use Rise all the time without issue. Today I am getting the following error:

Your session has timed out.
Click refresh to restart your session.

I am working from home on a laptop with a high speed connection.

Things I tried:

  • I looked at articulatestatus.com and Rise is not having issues.
  • I cleared my cache, restarted my computer, and re-logged in to Articulate.
  • I tried Chrome and Edge.

What to do?

I am still getting this persistent error and can't work in Rise at all. 


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