12 Replies
Helen Dudley

Hi Sonya

I have the same problem but only when a learner is completing the course on a phone or tablet. Does this problem happen on a desktop for you?


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Nejc Žorga Dulmin

Play button appears if you have any kind of media - sound/video - on the slide. This is because devices shouldn't "play media" by itself, so you get the play button you need to click on.

You can try to solve this by adding a blank slide as the first slide and jump to the next slide automatically. 

Crystal Horn

Hi Adi! Just a couple of points here:

Let me know if I can help further!

Rebecca Logan

Just jumping on this.

Hey, I would love to understand more about why they won't autoplay on a mobile device. I find this looks really unprofessional and clunky.

My stakeholders aren't a fan either however storyline block is the only way to ad the interaction they want. 

If you could provide a little more information around why this happens it would be great to take to my stakeholder.