I'm adding a Storyline block in my Rise course. It is appearing as a black canvas with a play button, which i have to click to complete the interactive block. It never used to do this. I'm using Chrome, and in IE, it opens up within the block, no need to click.
I have the same problem but only when a learner is completing the course on a phone or tablet. Does this problem happen on a desktop for you?
Cheers
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Play button appears if you have any kind of media - sound/video - on the slide. This is because devices shouldn't "play media" by itself, so you get the play button you need to click on.
You can try to solve this by adding a blank slide as the first slide and jump to the next slide automatically.
Hi Priya! This is actually the intended behavior for a Storyline block: On a mobile device, you will always see a play button over the Storyline block, no matter if the first slide contains media or not.
Will there ever be a way to turn this off, or allow for more custom builds in rise instead of having to use storyline and have a player embedded into a rise training.
Hoping to add more hover over custom content and layout options to trainings using the Rise interface more often.
Hi Nejc! I Added a blank slide as a first slide as you suggest, and unfortntally I still got the black canvas with the play button. I'm using Chrome and desktop. Please help me.
Also, Storyline blocks in Rise won't autoplay in Chrome on a desktop. Also, on a mobile device, they won't autoplay at all. You'll see a full screen display of the Storyline interaction with a play button. It will, however, have the first slide as a poster image.
There is a quite simple solution for the 'Big Black Button of Despair'. Here i describe exactly how and what to do to get your Storyline's to skip that screen.
I would happily get on board with the need to press play to make the storyline block start, if only the block was white with a black play button! So many rise courses have a white background, can’t we make it blend in nicely?
13 Replies
Hi Sonya
I have the same problem but only when a learner is completing the course on a phone or tablet. Does this problem happen on a desktop for you?
Cheers
Notice of Legal Status and Confidential Information: This electronic mail message and any accompanying attachments may contain information that is privileged and CONFIDENTIAL. If you are not the intended recipient you are advised that any use, review, dissemination, distribution or reproduction of the information is strictly prohibited and may be unlawful. If you have received this document in error, please notify the sender immediately and destroy the message.
I'm on the desktop
Play button appears if you have any kind of media - sound/video - on the slide. This is because devices shouldn't "play media" by itself, so you get the play button you need to click on.
You can try to solve this by adding a blank slide as the first slide and jump to the next slide automatically.
Thanks for jumping in to help here, Nejc!
On desktop computers, you'll see a play button if the Storyline block contains any kind of media on the first slide.
On a mobile device, you will always see a play button over the Storyline block, no matter if the first slide contains media.
Is their any solution to this problem?
Hi Priya! This is actually the intended behavior for a Storyline block: On a mobile device, you will always see a play button over the Storyline block, no matter if the first slide contains media or not.
Will there ever be a way to turn this off, or allow for more custom builds in rise instead of having to use storyline and have a player embedded into a rise training.
Hoping to add more hover over custom content and layout options to trainings using the Rise interface more often.
Hi Nejc!
I Added a blank slide as a first slide as you suggest, and unfortntally I still got the black canvas with the play button. I'm using Chrome and desktop.
Please help me.
Hi Adi! Just a couple of points here:
Let me know if I can help further!
Just jumping on this.
Hey, I would love to understand more about why they won't autoplay on a mobile device. I find this looks really unprofessional and clunky.
My stakeholders aren't a fan either however storyline block is the only way to ad the interaction they want.
If you could provide a little more information around why this happens it would be great to take to my stakeholder.
Thanks
Due to changes implemented by the Chromium Project in 2018:
Issues with Autoplay in Chrome 66 and Later – Rustici Software Knowledge Base (scorm.com)
Autoplay policy in Chrome - Chrome Developers
This post was removed by the author
There is a quite simple solution for the 'Big Black Button of Despair'. Here i describe exactly how and what to do to get your Storyline's to skip that screen.
https://community.articulate.com/discussions/building-better-courses/how-to-get-rid-of-the-big-black-play-button-when-publishing-storyline
I would happily get on board with the need to press play to make the storyline block start, if only the block was white with a black play button! So many rise courses have a white background, can’t we make it blend in nicely?