Forum Discussion
Storyline Block in Rise
Hi,
I'm adding a Storyline block in my Rise course. It is appearing as a black canvas with a play button, which i have to click to complete the interactive block. It never used to do this. I'm using Chrome, and in IE, it opens up within the block, no need to click.
Can you please help with this?
Thanks,
Sonya
13 Replies
- HelenDudleyCommunity Member
Hi Sonya
I have the same problem but only when a learner is completing the course on a phone or tablet. Does this problem happen on a desktop for you?
Cheers
Notice of Legal Status and Confidential Information: This electronic mail message and any accompanying attachments may contain information that is privileged and CONFIDENTIAL. If you are not the intended recipient you are advised that any use, review, dissemination, distribution or reproduction of the information is strictly prohibited and may be unlawful. If you have received this document in error, please notify the sender immediately and destroy the message.
- SonyaMcilroy-98Community Member
I'm on the desktop
- NejcZDCommunity Member
Play button appears if you have any kind of media - sound/video - on the slide. This is because devices shouldn't "play media" by itself, so you get the play button you need to click on.
You can try to solve this by adding a blank slide as the first slide and jump to the next slide automatically.
- AdiKoelCommunity Member
Hi Nejc!
I Added a blank slide as a first slide as you suggest, and unfortntally I still got the black canvas with the play button. I'm using Chrome and desktop.
Please help me.Hi Adi! Just a couple of points here:
- If you have your first slide set to advance automatically in Storyline 360, and the next slides have media, it still won't play automatically.
- Also, Storyline blocks in Rise won't autoplay in Chrome on a desktop. Also, on a mobile device, they won't autoplay at all. You'll see a full screen display of the Storyline interaction with a play button. It will, however, have the first slide as a poster image.
Let me know if I can help further!
Thanks for jumping in to help here, Nejc!
On desktop computers, you'll see a play button if the Storyline block contains any kind of media on the first slide.
On a mobile device, you will always see a play button over the Storyline block, no matter if the first slide contains media.
- priyamakadia-19Community Member
Is their any solution to this problem?
- elizabethPartner
Hi Priya! This is actually the intended behavior for a Storyline block: On a mobile device, you will always see a play button over the Storyline block, no matter if the first slide contains media or not.
- MichaelColen825Community Member
Due to changes implemented by the Chromium Project in 2018:
Issues with Autoplay in Chrome 66 and Later – Rustici Software Knowledge Base (scorm.com)
Autoplay policy in Chrome - Chrome Developers - MathNotermans-9Community Member
There is a quite simple solution for the 'Big Black Button of Despair'. Here i describe exactly how and what to do to get your Storyline's to skip that screen.
https://community.articulate.com/discussions/building-better-courses/how-to-get-rid-of-the-big-black-play-button-when-publishing-storyline - TahliLakeCommunity Member
I would happily get on board with the need to press play to make the storyline block start, if only the block was white with a black play button! So many rise courses have a white background, can’t we make it blend in nicely?
Related Content
- 5 months ago
- 3 months ago
- 5 months ago