SOLVED: Storyline block not allowing mobile users to exit
Dec 31, 2018
Hi all,
I created a course in rise that uses quite a few SL blocks. The problem I'm having is that, when accessing this course in Articulate Review from my iPhone, once I click the 'Play' button on the block, I'm unable to return to the Rise page. When activated, the SL block maximizes on my window and I am unable to see any of the other content in the Rise lesson. I tried swiping in all directions, but the SL block takes over the screen as if it's a lightbox with no exit button. Has anyone had this experience? Did I make a mistake building the SL block? Any advice would be helpful.
**EDIT: Solution below
Thanks!
-Trenton
28 Replies
Sorry, old thread, but I can confirm that the modern player does NOT show the little x in the top left corner, whereas the classic player does.
Scenario: SL block in a Rise course.
I can work with the classic player for the moment, but what annoys me more is that the x to close the SL floating window is right under the button to open the Rise menu. It is really tricky to hit the X rather than open the menu. Slightly better in Safari compared to Chrome on an iPhone SE. (the SL "course" is an ampty slide with a background because I am trying to find a format which works on mobile phones and on a computer screen)
If anyone has clever ideas about this, very welcome.
This is still an issue for me as of today. I'm trying to optimize our rise courses for mobile and I'm finding that I can't see a way to close the storyline file in my LMS. Or if i can, the X is hidden by the hamburger menu. Has anyone found a solve for this?
I’m keen to learn the answer too! This is not a good experience for our learners on mobile.