Transfer of Rise courses between accounts?

The point is, I (actually my new team member) have a new account since
the end of november (joanna.buczynska@wsb.torun.pl). I have the old one
that I have been using for the last year and it expires soon
(marcin.czyzuk@wsb.bydgoszcz.pl). I am not goint any longer  use Rise
myself, that's why I have hired a new member in me team. However I
wouldn't like to lose the work I have done. What is more, some of  those
that I created need to be updated sometimes. If my account expires my
employee fill face the need of creating those courses once again if
there is any change needed to be done.

Can you move all courses from one to the other account?

You can share the courses which will then create the same course in their account

But how to edit shared project or add it to it's own Rise library of the
account? If I share my co worker can't edit it, add new content or
export it with differrent settings... or can she?

On the main rise menu not in the course click on ellipses for course and choose share Add in users email address this will share an editable copy.

Sent from my iPhone

Hi Marcin,

I thought that these tutorials would help out too! Take a look at the steps here to invite another author to collaborate on your file, or the steps here to send a copy of your file to another individual. 

Let us know if you need anything else! 

This "Send a Copy" feature is not working for us.  It gets stuck on "sending" and never sends the email.  Please assist.  We have tried it on multiple MacBook Pro laptops with multiple browsers (Safari & Chrome).

Hi Lee - just closing the loop here, too.  I see your case, and I'm making sure it's being handled.  Thanks for reaching out!

In addition, since this issue was created you can now transfer ownership of a course.  Once you have shared a course with a team member, you are able to transfer the ownership within the same Share -> Collaborators configuration pane.

Just hover over just left of where you are listed as the owner and you will see the Transfer option.

Hi Matt, 

Also, keep in mind Send a copy and Collaborative Authoring will behave a bit differently per the details here. Collaborative Authoring is only available for 360 Teams members too. 

Hi!  Just to update on Lee's issue: When sending a copy of a course, you'll want to send it to an active end user.  This means that the person receiving the course will either have an individual subscription or be a seat-holder on a 360 team subscription.  Team administrators who don't occupy a seat won't be able to collaborate on projects.

Let us know if you have any questions!

On the back of this, lets say we have one person that has access to all the Rise courses. If they leave the business, is there a way to transfer all those courses into a new account? (or transfer the licence to a new person joining the business)

Or would the person that leaves the business need to collaborate each individual course, one by one? (or is there a bulk way to do this?)

Many thanks!

Hi David,

Yes, you can bulk transfer all of their content to another user. Here's how that works.

Let me know if you have any other questions.

Hi! We have a team member who is leaving and in the process of transferring all of his Rise projects to my account. We've transferred the courses no problem, but one of them references a Storyline interaction (as a storyline block) that is sitting in his Review 360 area.

Once his account expires (next week), am I right to assume that this course will continue to work on our LMS (the SCORM package is hosted there), but that when they get to the interaction they might not see anything once his account expires?

If so, I guess I'll publish the interaction to my own Review 360 area, update the Storyline block in the course, and update the SCORM package on the LMS?

Many thanks 

Hi Tom,

Once a Storyline block has been imported into in a Rise course, the copy that was used during the import process from Review 360 is no longer used by either Rise or the SCORM.

That being said, you should take over the source .story file from your colleague so that you can make changes in the future.

My old Articulate account expired two days ago.  How can I get my Rise course that was almost completed from the old account?  I would appreciate your help as this is an important ongoing project linked to my Storyline 360 modules.

Hi Mary! I see you opened up a case with us and Mick has assisted you with this already! 

Hello all, 

I wanted to ask, what is the best way to bulk transfer ownerships of courses to another account outside of our team?

Thanks,  

Hi Bhagvat,  

Try this link, this may be of help - https://community.articulate.com/discussions/rise-360/new-in-articulate-360-teams-transfer-content

Hi there, I have a Rise file from someone who longer has a Rise account.  I need to do some work on it.  How do I set up the file/course in my account please? 

Hi Andrea,

If the Rise course that you have is a ZIP file, it cannot be brought back into Rise and edited. 

Thanks for getting back to me. So, is there any way I could get the course? What kind of file would I need? Or, would it be possible for this other person to reactivate their account for the purposes of assigning the course over to me?

Hi Andrea, you can edit the course when it is shared with you.

Does the author of the course belong to the same team subscription as yours? Or did they have a paid subscription or trial that already expired?

Hi Hazel, just jumping in on the Andrea's question to get a little clarity: what if the author of the course was on a now expired trial at the time of sharing the course; Can I still use and edit the rise course?

Hi Geosso Tech!

If a course copy was shared with you and you have an active subscription, you can still edit the copy of that course. 

Hope this information helps you!