Forum Discussion

KarenGerome's avatar
KarenGerome
Community Member
5 years ago

Translate Labels link not working and missing Label Tab

I have a course in 14 languages. I successfully duplicated the English version 14 times, exported the xlif files, had them translated, and imported each one to it's corresponding language version. It worked perfectly!

I have one problem. I now want to translate the Labels. I am not seeing a Label Tab in settings. Instead at the bottom of my Translation tab I have a Step 4 that reads:  

Step 4: Labels
Translate buttons, tabs, and other navigational elements. Translate labels

where "Translate Labels" is a link. When I click on it, it takes me to the home page of my course.

What is going on? Is this a bug or am I doing something wrong?

Ideally I would like to import an xlif file with the languages but will do it manually if I have to.

Thanks for your help.

7 Replies

  • Hi Karen! 

    Thanks for reaching out! Your browser may not be redirecting you properly, but you can just click the labels tab right next to the translation tab.



    From there you can edit the labels manually or export the XLIFF file for the labels. 

  • KarenGerome's avatar
    KarenGerome
    Community Member

    If I had a label tabs for these 14 courses, I would click on it. That's part of the problem. It's not there. When I create a new course however, it is there. Which made me think. I just copied one of the 14 courses and now I see the Label tab in the copied course. So that's my work around. Thanks.

    • KarlMuller's avatar
      KarlMuller
      Community Member

      Karen,

      Are you the course owner for those 14 courses?

  • Hi Karen! I see case 02940891 open and you have a follow-up question. Dexter is handling your case and he'll reply back to you shortly.

  • KarenGerome's avatar
    KarenGerome
    Community Member

    Hi Karl, 

    Good question! I am not the course owner. I am a course manager. Someone else created them and now I'm editing, etc. Do you think that's why I don't have the label tab?

    Karen

  • I have this same issue. I'm also a Course Manager and not the creator. Can I get access to the Labels and other tabs?

    • KarlMuller's avatar
      KarlMuller
      Community Member

      Only the Course Owner has access to the Labels settings.