59 Replies
Allison LaMotte

Hi Christian,

We receive hundreds of feature requests every week, so prioritizing them is no small task and we take it very seriously. Here's an inside look at how that process works

I totally get that it can be frustrating to wait for a feature to come out, but please know that we're doing our very best to bring our users the features they want and need as quickly as possible.

Let me know if you have any other questions!

Alphonso Hendricks

Just wondering. Maybe we tackling this problem from the wrong end. We expecting the team members (staff) of Articulate to prioritize Maths and Science requests. But if the bulk (or all of them) fall into the category: "Math is not my forte", then who is actually representing our case in the meetings where feature categories are being discussed and decided upon? I realize this is a huge assumption on my part but then again, if my assumption is wrong - why do we have to wait five years, or more, before we can type a half decent Maths and Science equation into our RISE and Articulate work?

I'm changing my original feature request of two years ago as follows:

"Articulate, please consider appointing a Maths and Science specialist onto your development team."       

Allison LaMotte

Hi Alphonso,

Thanks for your feedback. I sense that you're frustrated that this feature hasn't been implemented and I totally get it. The waiting game is never easy! 

However, I want you to know that we're doing our very best to bring our users the features they want and need as quickly as possible.

We receive hundreds of feature requests every week, so prioritizing them is no small task and we take it very seriously. Here's an inside look at how that process works

Let me know if you have any other questions!

Jamie Traynor

While it's not ideal this is what we do for a work around. There is a software program called EquatIO that has a feature called "screenshot reader". If faculty provides us with equations we can use EquatIO to take a screenshot of the equation and download as a png or svg file. EquatIO also provides spoken text. So, the image is added to Rise and the spoken text is put in as Alt Tag to make it accessible.  

Again, not ideal but it's what we are using for now to make sure complex equations can be added to Rise and are accessible. It would make more sense to have a text editor that can also do math. HOWEVER, I have had to create lessons as a PDF instead of using Rise because it would take to long to create some Physics lessons in Rise (and Word already has an equation editor available).