Unable to add Collaborators! Aug 16, 2022 By SHANNON MURRAY Hello, I am unable to add a certain collaborator, even with multiple different trial emails-- not sure why I keep getting an error message. Help!
Karl Muller over 1 year ago08/16/22 at 3:12 pm (UTC) Hi Shannon, If the email address you are entering is associated with an Articulate 360 account, you should be able to add that person as a Rise Collaborator. See https://articulate.com/support/article/Articulate-360-FAQs-Free-Trials
SHANNON MURRAY Author over 1 year ago08/16/22 at 6:02 pm (UTC) Thank you-- took a few reloads to get it in there and it works! Thank you! Momentary panic !
2 Replies
Hi Shannon,
If the email address you are entering is associated with an Articulate 360 account, you should be able to add that person as a Rise Collaborator.
See https://articulate.com/support/article/Articulate-360-FAQs-Free-Trials
Thank you-- took a few reloads to get it in there and it works! Thank you! Momentary panic !