I am publishing a Rise course to my LMS. I have exported it as a SCORM 1.2 file. When I upload it into my LMS it says that the lesson code has been used before. I think that the issue is that I have duplicated the Rise course and then modified it to create a new course. Is there a way to change the lesson code in the html of the zip file so that when i upload it the lesson code is unique.
Hi - The identifier for all Rise courses appears to be 'r1'. Perhaps there should be an option in the course settings to edit this (the option is there in Storyline). It doesn't appear to be an issue for most LMSs though. I've certainly never had any issues.
If you do want to add your own identifier to get around this issue then you'll find it in the imsmanifest.xml file. If you extract the zip on your desktop you'd be able to edit the identifier there. Note there are 2 places you would need to change it:
If you change each "r1" in these lines to something else (both the same) then it should work for you. You'd just need to re-zip all of your files and then add to your LMS. Note though that you would obviously need to repeat this if you export an update to the module.
It sounds like you're running into an issue we recently reported to our team where an exported Rise course doesn't have unique Manifest Identifiers, which can cause issues when uploading the courses to some LMSs. Can you tell me what LMS you're using?
In the latest update released last week, we fixed the issue so Rise courses will now have unique manifest identifiers when they’re exported as LMS packages.
Hi, I am trying to do this and the content is failing to upload to LMS, I have unzipped exported and amended the fields as above but it is not recognising when I upload. Any help would be greatly appreciated. Thanks
I've just come across the same issue and it doesn't seem to be fixed because I just exported a new course and it turned out to have the same identifier as my previous one. So the workaround explained by Stuart Marshall above is still up to date. It makes sense though to change not only r1 but "organisation id" as well.
Each time you publish a Rise 360 course for LMS, it should generate a unique identifier. Could you please share the two LMS output files that have the same identifier?
If that works for you, you can send those files privately by opening a case. We'll be standing by!
we are running into the same issue with the resource indetifiers causing enormous problems in our LMS.
The general identifier issue seem to be fixed: they vary from course to course. As soon as you dive deeper into the code the identifier remain the same:
No matter which course you export as SCORM 1.2 you will always come to e.g. <item identifier="i1" identifierref="r1" isvisible="true"> The values NEVER change.
As soon as we update courses or add language versions only a blank screen appears. This seems to be provoked by an inconsistency in the SCORM Syntax you are using in Rise. Please let me know WHEN and HOW you are going to REALLY fix this issue.
I wanted to link to your other post and my reply here for anyone following along. I'm sorry I don't have more specifics to share right now, but I promise to keep you updated on any progress we make on this issue.
I have the same issue than Learning Media5. All my courses have the same identifier="i1" when I export them as SCORM 2004 (4th edition). When looking at the latest update released of 2018, May 10, it says that the problem was resolved. But it's clearly not the case for me. Is it normal ? Does anybody else has reported this same problem lately ? Thanks
When you update Rise 360 content in your LMS, there's a chance that the course won't resume because the suspend data no longer makes sense between the old version and the new version. It sounds like this is what's happening with your courses.
We recommend clearing the suspend data when updating a course if you can. If clearing the suspend data isn't possible, your LMS is possibly populating old progress data (from the first version) to the newest version. This causes a blank screen because the data doesn't match. We don't support versioning with suspend data or progress data.
Hopefully other folks in the community can share how they handle updating courses in their LMS!
Hi Pierre, thanks for letting us know your courses work in your LMS if they're published in SCORM 1.2 format. May I know what LMS you're using to host your courses? Also would you mind sending us a copy of your courses published in SCORM 2004 format? You can do this privately by using this form. Thanks!
15 Replies
Hi - The identifier for all Rise courses appears to be 'r1'. Perhaps there should be an option in the course settings to edit this (the option is there in Storyline). It doesn't appear to be an issue for most LMSs though. I've certainly never had any issues.
If you do want to add your own identifier to get around this issue then you'll find it in the imsmanifest.xml file. If you extract the zip on your desktop you'd be able to edit the identifier there. Note there are 2 places you would need to change it:
and
If you change each
"r1"in these lines to something else (both the same) then it should work for you. You'd just need to re-zip all of your files and then add to your LMS. Note though that you would obviously need to repeat this if you export an update to the module.Hi David,
It sounds like you're running into an issue we recently reported to our team where an exported Rise course doesn't have unique Manifest Identifiers, which can cause issues when uploading the courses to some LMSs. Can you tell me what LMS you're using?
Hi all,
In the latest update released last week, we fixed the issue so Rise courses will now have unique manifest identifiers when they’re exported as LMS packages.
Let us know if you need any other help!
Hi, Ashley.
Thanks for the above information. Sorry for the delayed response. It seems to have worked. Thanks for the advise.
Thanks,
Dave.
Hi, Stuart.
Thanks for this information. I have since fixed the issue.
No apologies necessary, David! I'm just glad to hear you're back up and running.
This post was removed by the author
Hi, I am trying to do this and the content is failing to upload to LMS, I have unzipped exported and amended the fields as above but it is not recognising when I upload. Any help would be greatly appreciated. Thanks
Hi Ashley!
I've just come across the same issue and it doesn't seem to be fixed because I just exported a new course and it turned out to have the same identifier as my previous one. So the workaround explained by Stuart Marshall above is still up to date. It makes sense though to change not only r1 but "organisation id" as well.
Are you going to fix that?
Hi Aleksandra,
Each time you publish a Rise 360 course for LMS, it should generate a unique identifier. Could you please share the two LMS output files that have the same identifier?
If that works for you, you can send those files privately by opening a case. We'll be standing by!
Hi Alyssa,
we are running into the same issue with the resource indetifiers causing enormous problems in our LMS.
The general identifier issue seem to be fixed: they vary from course to course. As soon as you dive deeper into the code the identifier remain the same:
No matter which course you export as SCORM 1.2 you will always come to e.g. <item identifier="i1" identifierref="r1" isvisible="true"> The values NEVER change.
As soon as we update courses or add language versions only a blank screen appears. This seems to be provoked by an inconsistency in the SCORM Syntax you are using in Rise. Please let me know WHEN and HOW you are going to REALLY fix this issue.
Hi Jan,
I wanted to link to your other post and my reply here for anyone following along. I'm sorry I don't have more specifics to share right now, but I promise to keep you updated on any progress we make on this issue.
Hi Alyssa,
I have the same issue than Learning Media5. All my courses have the same identifier="i1" when I export them as SCORM 2004 (4th edition).
When looking at the latest update released of 2018, May 10, it says that the problem was resolved. But it's clearly not the case for me. Is it normal ? Does anybody else has reported this same problem lately ?
Thanks
Hi Chloé,
When you update Rise 360 content in your LMS, there's a chance that the course won't resume because the suspend data no longer makes sense between the old version and the new version. It sounds like this is what's happening with your courses.
We recommend clearing the suspend data when updating a course if you can. If clearing the suspend data isn't possible, your LMS is possibly populating old progress data (from the first version) to the newest version. This causes a blank screen because the data doesn't match. We don't support versioning with suspend data or progress data.
Hopefully other folks in the community can share how they handle updating courses in their LMS!
Hi,
We just had the same issue : 4 different RISE courses that actually played the same resource when on our LMS.
Publishing to Scorm 1.2 instead of 2004 did the trick.
So please could you fix this?
Thanks.
Hi Pierre, thanks for letting us know your courses work in your LMS if they're published in SCORM 1.2 format. May I know what LMS you're using to host your courses? Also would you mind sending us a copy of your courses published in SCORM 2004 format? You can do this privately by using this form. Thanks!