I have imported a single VTT file exported from Storyline into a video I have in Rise, other than embedding in the original source, is there an option in Rise to set the default to ON?
Hi there, Trevor. The video player is designed to ask viewers to select the caption language rather than launching captions by default. There isn't a way to change that right now.
We'd love that to happen too - as all the essential information is displayed in our captions, and some users will simply not know to turn them on and phone us asking for the instructions we've carefully captioned (we use Rise to make self-installation videos for scientific instrumentation). Having an option to turn them ON - and in a specified language - by default would fix this. Can this feature be added to your features request list please?
Can we get this on the Roadmap please? We use translated subtitled in our translated Rise course and if they're not on by default it looks like the videos are not localised.
Another +1 for this feature - this option is very important to us. We would like to have the ability to control if the captions are turned on by default. Our users do not know that this is even an option for them. Please add this to your roadmap - this is a very valuable feature.
+1 Please add this to Rise. It is unfair to burden those with different hearing abilities to seek out Closed Captioning, especially when it doesn't impact the video for those who do not need the option. This is a huge accessibility issue.
Still no new updates one this one, but I added your voice to the feature request to let our developers know that you are also interested in seeing this feature. We'll let you know as soon as there's an update on this request!
I work in an organisation with over 1M employees and we need to be as inclusive as possible.
Captions should be available as default to make employees and colleagues realise that they are valued as individuals and contributors to the company.
I appreciate that your software is making strides in other ways but this should surely have been a standard consideration during development; a toggle switch which is editable to on/off by default.
Using closed captions as standard doesn't negatively impact a hearing user but for a hearing-impaired user it includes searching, clicking etc. to turn them on.
Our company would appreciate the ability to set the default to ON or OFF (with a certain language, if multiple language CCs are inserted), as well as have either a) a setting for learners to make a global CC selection for the entire course, or at least b) have Rise remember and preserve their selection on the first video.
+1 Please include the ability to have closed captioning on as a default setting. Many hearing learners prefer being able to read the captioning without hunting for it as well!
43 Replies
Hi there, Trevor. The video player is designed to ask viewers to select the caption language rather than launching captions by default. There isn't a way to change that right now.
We'd love that to happen too - as all the essential information is displayed in our captions, and some users will simply not know to turn them on and phone us asking for the instructions we've carefully captioned (we use Rise to make self-installation videos for scientific instrumentation). Having an option to turn them ON - and in a specified language - by default would fix this. Can this feature be added to your features request list please?
Hi Stuart,
We're tracking this request, but it's not on our immediate roadmap right now. Thanks for letting us know this option is important for you!
Any updates on this? We need to have the option to have closed captioning on by default.
Hi Michael, no updates for this yet. We'll be sure to reach out here if we make any changes that help!
+1 for this feature!
Can we get this on the Roadmap please? We use translated subtitled in our translated Rise course and if they're not on by default it looks like the videos are not localised.
Yes, please can this be added to the roadmap - users are not necessarily aware that captions are an option
Another +1 for this feature - this option is very important to us. We would like to have the ability to control if the captions are turned on by default. Our users do not know that this is even an option for them. Please add this to your roadmap - this is a very valuable feature.
Another potentially ignored +1 here.
+1. Important feature to our clients.
We operate in noisy kitchens. Therefore, default captions would be a significant improvement for the platform.
+1 for this feature to be added to Rise.
+1 Please add this to Rise. It is unfair to burden those with different hearing abilities to seek out Closed Captioning, especially when it doesn't impact the video for those who do not need the option. This is a huge accessibility issue.
+1 on this. Any updates on adding this feature?
Hello Sunatthacha,
Still no new updates one this one, but I added your voice to the feature request to let our developers know that you are also interested in seeing this feature. We'll let you know as soon as there's an update on this request!
Please add mine too.
I work in an organisation with over 1M employees and we need to be as inclusive as possible.
Captions should be available as default to make employees and colleagues realise that they are valued as individuals and contributors to the company.
I appreciate that your software is making strides in other ways but this should surely have been a standard consideration during development; a toggle switch which is editable to on/off by default.
Using closed captions as standard doesn't negatively impact a hearing user but for a hearing-impaired user it includes searching, clicking etc. to turn them on.
+1 on this.
Working for a company with +100k employees, with a strong focus on video based micro learnings.
Changing language for every micro learning video gives a poor experience.
+1
Our company would appreciate the ability to set the default to ON or OFF (with a certain language, if multiple language CCs are inserted), as well as have either a) a setting for learners to make a global CC selection for the entire course, or at least b) have Rise remember and preserve their selection on the first video.
+1 Our company is striving to make more accessible content for our learners.
+1 Please include the ability to have closed captioning on as a default setting. Many hearing learners prefer being able to read the captioning without hunting for it as well!
+1 This would make for a better learner experience.
+1
We'd love to be able to toggle captions on automatically for our global learners!
+1
Not all users can intuitively guess that they need to go to CC icon in the player
+1