Forum Discussion
Sort Comments in Rise
Reviewer comments are visible when editing a course in Rise360, but they are not sortable. Ideally, users could sort these comments by time stamp, lesson/item order, etc. Currently, the oldest comments go to the bottom, typically aligning with earlier parts of the course, while later comments appear at the top.
The current workaround is to start at the bottom of the comment list and work up, but it is counterintuitive.
The comments do filter correctly to show only relevant comments on the quiz or lesson page, but they are still in reverse order.
Maybe helpful to add filters/sorts for different reviewers too.
15 Replies
Hello ZacharyGoodsell,
Appreciate you sharing your voice with us! I've shared your insight for more filter and sorting options with our product team. We'll be sure to share any future updates in this thread, so all are in the loop!
Thanks for helping make Rise and Review 360 even better!
Adding a recent example to show how this affects the review process:
I worked on a course where the SMEs left more than 120 comments. The feedback was specific and actionable, but working through it in Rise was difficult. Comments on the earlier blocks in each lesson were often the oldest, so they appeared at the bottom of the list. That meant working from the bottom up to follow the lesson in order.
Multiple reviewers made this more complicated. A second reviewer added comments a few days later, which put their feedback at the top of the list instead of alongside earlier comments on the same content. I ended up making edits based on the first reviewer’s feedback before seeing the second reviewer's comments on those same sections.
Being able to sort comments by lesson and block order, switch between oldest-first and newest-first, and filter by reviewer would make it much easier to consider related feedback together and avoid rework.
Hello ZacharyGoodsell,
Thanks for sharing that recent example. I understand what you’re running into here. Having a second reviewer’s feedback land at the top of the list after you’d already edited those sections makes it hard to keep the full picture in view.
The Comments panel in Rise organizes comments by lesson, with the newest at the top of each lesson, and there isn’t a way to change that order or filter by reviewer at the moment. One thing that can help is resolving and reopening comments in Rise 360 as you address them, which keeps the panel from getting cluttered.
It sounds like you’d like to see everything reviewers said about a section together, in course order. When you work through a big round of feedback, do you tend to go lesson by lesson, or reviewer by reviewer?
I agree that it is not easy to link a comment to the exact part of a lesson. If the lesson contains several blocks, I always spend a lot of time finding the block that corresponds to the comment. We should also be able to filter by reviewer.
Hi NadineLeLoua546,
Thanks for sharing your experience with us!
I've submitted your feedback to our product team. As LucianaPiazza said, we'll be sure to update this thread with any news!
Hello, perhaps it is helpful if more people comment on this, so here is my contribution: as you have a screenshot from the respective block next to the comment, obviously the system knows where a comment belongs to. It would be really helpful to have it sortet by block or by screenshot. I would be happy to see a solution soon.
Hello AnjaRupprecht,
Appreciate you sharing your voice with us! I've shared your insight with our product team so they are mindful of how this would be helpful to your workflow. We'll share any future changes in this thread, so all are in the loop!
I second Anja's comment. Our team is currently utilizing Rise to convert standard job aids into Rise and we have found a lot of the job aids contain screenshots that will be updated regularly. As of now- it is difficult within Review to know which comments correlate to the screenshots the SMEs are referring to. I also agree it would be helpful to have the comment correspond to blocks or screenshot similar to SL with a similar function of being able to easily replace/swap out the screenshots.
Hello ElyseBischoff,
Thanks for sharing your feedback as well! I've shared your expereience with our product team so they're aware. We'll share any future updates in this thread so everyone stays in the loop!
YES, YES, YES!
I'm working on this project and had to print the entire document so I could match the comments to the appropriate sections. That seems to work against our goal of being paper-free.
I've also encountered issues with trying to respond to a comment while in Rise. It doesn't always work. This means keeping a copy of Review open for comments.We appreciate you sharing your voice with us, PennySpacht!
I've shared your feedback with our product team so they know this feature would be important to your workflow.
We'll share any future updates in this thread, so everyone is aware!
Being able to sort comments so they appear start to finish in the lesson would be a huge help. Starting from the bottom and working up results in errors and missed feedback. Being able to sort the feedback in the order the course blocks appear in the lesson should be considered a high priority add.
Hey ricks1,
Thanks for the feedback on how we can improve the Comments experience in Rise 360.
Sorry to hear that the current workflow has been slowing you down and causing errors. This type of real-world context is helpful for our teams when evaluating which features to prioritize next.
Can you share how much extra time it adds to sort comments and make those cross-references manually? Also, has missed feedback ever made it into a published course or forced another round of reviews from your stakeholders?
