Articulate 360
768 TopicsRise 360 User Guide
New to Rise 360? See Getting Started with Rise 360 Rise 360: Use Your Dashboard to Manage Content Rise 360: How to Organize Content Creating Content with Articulate AI Rise 360: Get Started with AI Assistant Rise 360: Create Content with AI Assistant Creating Content From Scratch Rise 360: Create a New Course Rise 360: Outline a Course with Section Headers and Lesson Titles Rise 360: Create New Microlearning Rise 360: Choose Lesson and Block Types Rise 360: Enhanced Block Settings Rise 360: Add Text, Tables, and More Rise 360: Manage Course Media Rise 360: Create Custom Blocks Rise 360: Restore Content with Snapshots Using Content Templates Rise 360: Create New Training with Content Templates Rise 360: Use Next Big Idea Club Content Templates Rise 360: Use Real Content Templates Rise 360: Use Real Content Lesson Templates Rise 360: Use Placeholder Content Templates Rise 360: Use Microlearning Content Templates Customizing Content Rise 360: Apply Themes Rise 360: Personalize the Theme Rise 360: Control Course Navigation Rise 360: How to Share Themes Rise 360: Translate Your Content Rise 360: Edit Text Labels Working with Question Banks Rise 360: Create and Manage Question Banks Rise 360: Use Question Banks to Create Knowledge Checks and Quizzes Collaborating on Content Rise 360: Work on Content with Other Team Members Rise 360: Share Content with Team Folders Reviewing Content Rise 360: Publish Content to Review 360 Rise 360: Manage Integrated Comments Publishing Content Rise 360: Preview Content Rise 360: Facilitate Training with Reach 360 Rise 360: Export to LMS, PDF, and the Web27KViews0likes0CommentsRise 360: Export to LMS, PDF, and the Web
Ready to distribute your Rise 360 content to learners? You’ve got options! In addition to using Quick Share and Reach 360, you can export your content for LMS distribution, host it on your own web server, or download it as a PDF file. Here’s how. Publish an LMS Package Publish a PDF File Publish Web-Only Output Publish an LMS Package If you use a third-party LMS, you can export your Rise 360 content in a variety of compatible formats. Rise 360 supports xAPI-, SCORM-, AICC, and cmi5-compliant LMSs. Open the content you want to publish from your Rise 360 dashboard. Then, click Publish in the upper right corner of the screen, and select LMS. Choose an LMS standard: xAPI (Tin Can API), SCORM 2004, SCORM 1.2, AICC, or cmi5. Note: For xAPI and cmi5, if you alter the pre-generated identifier, don't use special characters. Select a Tracking option. All content can be tracked by completion percentage or Storyline block. Courses can also be tracked by quiz result. If you're tracking by course completion or quiz result and exporting a SCORM, AICC, or cmi5 package, you can choose a reporting option. Note: Not all complete/incomplete options are available for reporting on microlearning content. Choose whether to display an Exit Course Link for learners and/or toggle the Hide Cover Page option. Selecting these options may help resolve third-party LMS issues. Note that you can't hide the cover page for training created from Next Big Idea Club content templates. Less-frequent LMS issues may be solved by options in the More settings menu: If you delete a lesson in your course, then update the course in your LMS, some learners might see a blank page. If this happens, toggle Reset Learner Progress and click Continue to confirm. When learners launch the newly updated course in your LMS, their progress will be reset. Their quiz data will be retained. This option isn't available for xAPI exports. If your LMS supports hiding the Suspend, Continue, and Close buttons at the top of your training, you might see duplicate buttons in training exported using SCORM 2004. Toggle Hide LMS Interface to hide these extra buttons. Click Publish in the upper right corner again to generate the package. (If there are any errors, such as a blank lesson, Rise 360 will ask if you want to edit the content or continue.) Click Back to... in the upper right corner to continue working while Rise 360 generates your zip file. When it’s ready, you’ll receive an email notification with a download link. (For small deliverables, you may immediately be prompted to download the zip file before you have a chance to go back to the editor. Just choose a location on your computer and click Save.) Click the download link in the notification email, then click Download Content on the web page that opens. Choose a location on your computer and click Save. Upload the zip package to your LMS. If your LMS requires you to identify the launch file, point to indexapi.html. Publish a PDF File Need to print content or download it for compliance documentation? Good news! You can export your Rise 360 content as a PDF file. Open the content you want to export from your Rise 360 dashboard. Then, click Publish in the upper right corner of the screen, and select PDF. The PDF file auto-generates. If there are any errors, such as a blank lesson, Rise 360 first asks if you want to edit the content or continue with the export. Click Back to... in the upper right corner to keep working while Rise 360 generates your PDF file. When it’s ready, you’ll receive an email notification with a download link. (For small deliverables, you may immediately be prompted to download the PDF before you have a chance to go back to the course editor. Just choose a location on your computer and click Save.) Click the download link in the notification email, then click Download Content on the web page that opens. Choose a location on your computer and click Save. That’s it! You can read the PDF file offline, print it, distribute it to others, or even attach it to your Rise 360 content as an optional download using an attachment block. Interactive elements of your Rise 360 training may display differently in your PDF file. Here's how interactive blocks are displayed in PDFs. Hyperlinks work as expected and launch in your default web browser. Audio clips, videos, web objects, and custom blocks become static placeholder images. Interactions such as labeled graphics and tabs become a series of screenshots, one for each item in the interaction. (Each flashcard becomes two screenshots, one for the front and another for the back.) A Storyline block becomes a screenshot of the first slide in the project. Quiz lessons and knowledge check blocks display questions and answer choices. They don’t show correct/incorrect responses or feedback statements. Code blocks display a compatibility error message. Publish Web-Only Output You can also export Rise 360 content as web-only output and host it on your own web server. Here’s how. Open the content you want to export from your Rise 360 dashboard. Then, click Publish in the upper right corner of the screen, and select Web. The zip file auto-generates. If there are any errors, such as a blank lesson, Rise 360 first asks if you want to edit the content or continue with the export. Click Back to... in the upper right corner to continue working while Rise 360 generates your zip file. When it’s ready, you’ll receive an email notification with a download link. (For small deliverables, you may immediately be prompted to download the zip file before you have a chance to go back to the course editor. Just choose a location on your computer and click Save.) Click the download link in the notification email, then click Download Content on the web page that opens. Choose a location on your computer and click Save. Extract the zip package and upload the contents to your web server. If you don't have access to a web server, here are some free options: Amazon S3 offers free hosting with generous usage limits. If you go over your limit, you'll be charged a small fee. See this video tutorial by Tom Kuhlmann to learn more about Amazon S3. Google Cloud also has a free hosting service. You'll be charged a small fee if you go over the free limit. See this video tutorial by Tom Kuhlmann to learn more about Google Cloud. Once the files are uploaded, provide learners with a link to the index.html file.43KViews0likes0CommentsRise 360: Facilitate Training with Reach 360
A full-featured learning platform and zero-friction LMS solution, Reach 360 is included in your Articulate 360 subscription. With Reach 360, you can distribute content to individuals and groups, deliver multi-language learning powered by Articulate Localization, analyze content and learner performance, and more. Getting started with publishing to Reach 360 is easy. Choose the step-by-step instructions below based on your permissions. Reach 360 admins can publish directly to Reach 360, while creators who aren't also Reach 360 admins can submit training for an admin to review and publish.. Publishing Procedure for Reach 360 Admins Publishing Procedure for Non-Admin Reach 360 Roles Publishing Procedure for Reach 360 Admins Open the content you want to publish from your Rise 360 dashboard. Then, click Publish in the upper right corner of the screen, and select Reach 360. The Submit to Reach 360 window displays. If the training was previously published, you'll also see the last date of publication. Set completion parameters. Learners can complete the training by viewing a specified percentage of the course or microlearning, passing a selected quiz lesson (in a course only, since microlearning doesn't support quizzes), or both. You can also choose No Requirement. Note: If you lower the passing score of a quiz after the course is published, learners have to retake the quiz in the republished course to pass with the lowered score, even if their prior score would be counted as passing with the new standard. Select Course Duration to show the estimated time learners will need to complete the training on the overview page. You can overwrite the default length of 30 minutes with your own value. Choose Completion Celebration if you want an animated, confetti-filled celebration to display once a learner meets the completion parameters. Select Enable Certificate to provide learners with a certificate of completion that they can download once they’ve finished. If needed, specify a due date or a set number of days a learner has to complete the training after enrollment. Training has no due date by default. Turn on library visibility. You can also select in which libraries the training appears. Assign topics, if any. Click Publish to finish the publishing process and return to the training. Note that if you haven't added content to every lesson in a course, you'll be reminded to do so before you can publish it. Once published, the training is live in all specified libraries. Publishing Procedure for Non-Admin Reach 360 Roles Open the content you want to publish from your Rise 360 dashboard. Then, click Publish in the upper right corner of the screen, and select Reach 360. The Submit to Reach 360 window displays. If the training was previously published, you'll also see the last date of publication. Set completion parameters. Learners can complete the training by viewing a specified percentage of the course or microlearning, passing a selected quiz lesson (in a course only, since microlearning doesn't support quizzes), or both. You can also choose No Requirement. Note: If you lower the passing score of a quiz after the course is published, learners have to retake the quiz in the republished course to pass with the lowered score, even if their prior score would be counted as passing with the new standard. Select Course Duration to show the estimated time learners will need to complete the training on the overview page. You can overwrite the default length of 30 minutes with your own value. Choose Completion Celebration if you want an animated, confetti-filled celebration to display once a learner meets the completion parameters. Select Enable Certificate to provide learners with a certificate of completion that they can download once they’ve finished. If needed, specify a due date or a set number of days a learner has to complete the training after enrollment. Training has no due date by default. Use the searchable drop-down menu to select a specific Reach 360 admin to notify of your submission. Want the training to be included in a specific library or added to a learning path? Leave a note for the admin. Click Submit to complete the submission process and return to the training. Note: If you haven't added content to every lesson in a course, you'll be reminded to do so before you can submit it. Once a Reach 360 admin reviews your submitted course and completes the publishing process, it’ll be available for learners.1View0likes0CommentsReview 360: Use Comments to Give Feedback
While viewing a Review 360 item, use the sidebar to post feedback and participate in discussions along the way. Learn more about working with comments below. Read Comments Using the Comments Sidebar Using the Feedback Page Post Comments Inserting Emojis Tagging Other Reviewers Adding Attachments Annotating Screenshots (Beta) Edit Comments Delete Comments Resolve and Reopen Comments Export Comments to CSV and PDF Files Disable and Re-Enable Comments Read Comments All reviewers can view comments. You can respond to or otherwise interact with comments using the comments sidebar or the feedback page. Read on to learn about each option. Comments Sidebar Feedback Page Using the Comments Sidebar The comments sidebar is in the default view for Review 360 items. This view allows you to see course content and watch videos. The comments sidebar displays comments for the content that’s currently displayed on the screen. For Storyline and Studio courses, comments are tied to specific slides, so the comments you see in the sidebar change as you move from one slide to another. For Rise courses, comments are lesson-specific, so the comments in the sidebar change as you switch lessons. For video content, all comments display in the sidebar simultaneously, with the newest thread on top. To see a comment in context, click its hyperlinked timestamp to jump directly to that point in the video. Brilliant! Collapse or expand the comment sidebar by clicking the arrow in the upper right corner. Sometimes it’s helpful to collapse the sidebar to have more space to view the content, especially on small screens. Hover your mouse over the edge of the sidebar and click and drag it to adjust the size. Reviewers who sign in with an Articulate ID see helpful badges for unread comments. A blue dot appears next to individual unread comments in the sidebar, and a red badge with the total number of unread comments appears next to the feedback tab at the top of the screen. Mark comments as read by clicking them, replying to them, or using the More (...) icon in the top right corner of the screen to Mark All as Read. Using the Feedback Page Click the Feedback link on the top right to launch the feedback page. This page lets you see all comments for a Review 360 item on one screen. Each thread has a screenshot to show you exactly how the content looked when the first comment was posted. These screenshots let you see feedback in context so you know what changes are needed. Click the screenshots to zoom in and out. You can change how comments are sorted for Storyline, Studio, and Rise courses. Click the sorting dropdown on the top right of the first comment to toggle between slide/lesson order and chronological order. Tips: Video content always displays comments in chronological order, with the newest thread on top. Comments for deleted Storyline 360 slides display below a "Scene not found" section. Post Comments All reviewers can add comments, emojis, @mentions, and attachments, and annotate screenshots. The process is the same for both the review and feedback tabs. Commenting on a Review 360 item is easy. Place your cursor in a comment box or reply field, type your comment or paste text from your clipboard, then press Enter on your keyboard or click the Post button. If you change your mind, click Cancel. When you start a new discussion thread, a screenshot of the content as it currently appears is automatically generated and attached to your comment. If you’re watching a video, the screenshot is captured as soon as you start typing. You’ll see these screenshots on the feedback page. Reviewers who subscribe to all comments will receive email notifications for new comments you post. And when you reply to an existing thread, you’ll see a list of reviewers who will be notified of your comment below the text-entry field. Tip: If you aren’t signed in to Review 360 with an Articulate ID, you’ll be prompted to enter your email address when you click inside a comment field. This allows you to receive notifications when other reviewers reply to your comments. (If you have an Articulate account, you’ll be prompted to enter your password.) Inserting Emojis Give your comments more personality with emojis. If you’re using a device with an emoji keyboard, simply tap the emojis you want to add to your comments. Or, click the emoji icon in the comment field and select emojis from the list. Tagging Other Reviewers Direct your comments to specific reviewers by tagging them. Here are two ways to tag people. Type @ followed by the person’s name or email address. A list of reviewers will appear as you type. Select the person you want to tag from the list. Click the @mention icon in the comment field and choose a reviewer from the list that appears. Who’s included in the @mention pick list? Great question! Everyone who has already commented on the current item appears on the list. And if you’re a member of an Articulate 360 Teams account, all your team members also appear in the list. Adding Attachments Add attachments to comments to keep your team on the same page. Attach images, videos, audio tracks, and more! To add an attachment, click the paper clip icon in the comment field, then browse to the file you want to attach. To download an attachment, just click it and choose where you want to save it. To delete an attachment, hover over it and click the X that appears. (You can only delete attachments that you uploaded.) You can attach up to five files per comment. Learn more about attachments. Annotating Screenshots (Beta) When you want to provide more precise feedback, you can annotate the screenshot that’s included with your comment by starting a new thread discussion. Here’s how: Click the pen icon in the Comment field to take a screenshot. Use the tools in the toolbar at the top. Refer to the screenshot below and the table that follows for more information on each tool. Icon Function Grab Click and drag to reposition the toolbar. Draw Draw freeform lines. Rectangle Add rectangles to highlight words or regions. Arrow Insert arrows to direct focus. Line Add straight lines. Text Add text for context and labels. Color Choose an annotation color from the palette or enter a hex code. Move Move, rotate, or resize existing annotations. Clear annotations Remove all existing annotations to start over. Type your comment, then press Enter on your keyboard or click the Post button. The comment includes an “Annotated screenshot” badge to let others know there’s additional information in the screenshot. Note: Annotated screenshots are not supported for video content. This feature is a beta release. We'd love to hear about your experience to help us determine if it’s solving the right problems. Share your feedback here. Edit Comments All reviewers can edit their own comments. Here’s how. Hover over your comment, click the drop-down arrow that appears, and choose Edit. Change the text, emojis, @mentions, and attachments as needed. See above for details. Press the Enter key or click the Post button to save your changes. Tip: If you don’t see a drop-down arrow when you hover over your comments, you’ll need to sign in to Review 360 with your Articulate ID or click inside a comment/reply field and enter your email address when prompted. Delete Comments All reviewers can delete their own comments. Hover over the comment you want to delete, click the drop-down arrow that appears, and choose Delete. Here are some tips for deleting comments: While all reviewers can delete their own comments, the content owner can delete any comment by any reviewer. When you delete the first comment in a discussion thread, the entire thread gets deleted. You can't restore deleted comments. If you need to refer to a comment later, try resolving it rather than deleting it. If you don’t see a drop-down arrow when you hover over comments, you’ll need to sign in to Review 360 with your Articulate ID or click inside a comment/reply field and enter your email address when prompted. Resolve and Reopen Comments Avoid confusion by resolving comments that have been addressed or are no longer relevant. Resolving Comments All reviewers can resolve comments. It’s easy! Hover over an individual comment or the first comment in a discussion thread, then click the checkmark icon that appears. Depending on your settings, the comment or thread will disappear or fade into the background. Tip: If you don’t see a checkmark icon when you hover over comments, you'll need to sign in to Review 360 with your Articulate ID or click inside a comment/reply field and enter your email address when prompted. Showing or Hiding Resolved Comments By default, resolved comments disappear. To see resolved comments, click the More (...) icon in the upper right corner of the screen and choose Show Resolved Comments. They’ll reappear with a faded or desaturated look so you can distinguish them from comments that are still open. To make resolved comments disappear again, click the More (...) icon in the upper right corner and choose Hide Resolved Comments. The show/hide setting is specific to each Review 360 item, so you can show resolved comments in one item and hide them in another. Review 360 remembers your choice, so you don’t have to reset it every time you open an item. Reopening Comments Sometimes you need to reopen a comment or discussion that was previously resolved. No problem! First, show resolved comments as described above, then hover over the comment and click the green check mark icon that appears. Export Comments to CSV and PDF Files Export comments from a Review 360 item for analysis, backup, or regulatory requirements. Here’s how. First, make sure you’re signed in to Review 360 with an Articulate ID. Then, click the More (...) icon in the upper right corner of the screen and choose Export Comments. Use the Comment Order drop-down list to choose how you want to organize comments in your report. Choose either CSV or PDF from the Export Format drop-down list. Click Export and choose where you want to save your report. All comments for all versions of the Review 360 item get exported to a single report. However, to include resolved comments in the PDF export, set the item to Show Resolved Comments first via the More (...) icon in the upper right corner before exporting. Disable and Re-Enable Comments Only the content owner can turn off comments. Here’s what happens when comments are disabled: The sidebar disappears from the review tab, and the feedback tab disappears altogether. If the review item already had comments, you won’t be able to read them unless you export them to a report. If the content owner enables comments again, all pre-existing comments will reappear. (Re-enable comments by clicking the More (...) icon in the upper right corner and choosing Enable Comments.)5.7KViews3likes0CommentsRise 360: Restore Content with Snapshots
Want to preserve versions of your training as you create drafts, collaborate with colleagues, and publish courses? The snapshots feature lets you save and restore your work with just a few clicks. Snapshots are particularly handy when you're working with collaborators. You can capture a moment in your training as it develops and then compare it against collaborator versions or restore back to it as needed. No more having to create a duplicate copy of your training! Snapshots can also come to your rescue when you accidentally delete training elements, apply updates to the wrong training, or just need a manual way to track your versions. Here's how snapshots work. Create a Snapshot Restore a Snapshot Manage the Snapshot List Step 1: Create a Snapshot When you first create a training, your snapshot history is empty. To get started, open the Snapshots menu next to the title in the upper left and click Save snapshot. Enter a name and click Save to create your first snapshot. Whenever Rise 360 detects changes, like adding or removing content, you can create a new snapshot. Just open the Snapshots menu and follow the same process. Are Snapshots Ever Automatically Created? Creating a snapshot of your training is primarily a manual process, but Rise 360 will automatically save a snapshot whenever you publish to Review 360 or Reach 360, export your training for LMS, or create/update a Quick Share link. These events show up in the snapshot history. Do Snapshots work with localized courses? Yes! Learn more about how snapshots work in multi-language Rise 360 content. Step 2: Restore a Snapshot Need to return to a previous version of your training? Open the Snapshots menu and click the Preview button for the snapshot you'd like to restore. After reviewing the content to confirm it's the version you're looking to restore, click Restore this snapshot in the upper-right corner. You can also restore a snapshot without previewing it by selecting the Restore option from the . . . menu. Step 3: Manage the Snapshot List If your snapshot list starts getting unwieldy, don’t worry. You can rename, restore, or delete snapshots by clicking the . . . menu next to the snapshot you'd like to modify and choosing the appropriate option.5.9KViews25likes0CommentsRise 360: Use Real Content Templates
Real content templates provide ready-to-use training on a wide variety of common business topics. They’re customizable, just like your regular Rise deliverables, and are the fastest way for you to add content to your library. You can find real content templates on the Create New dashboard. Tip: Follow the link to find out more about Next Big Idea Club content templates. The following list is organized into topics with a short description for each template. Articulate 360 Tutorials Compliance Customer Success and Service Diversity and Inclusion Health and Wellness Human Resources Information Technology Leadership Personal Development Professional Skills Sales and Marketing Articulate 360 Tutorials Adding Audio With Text-to-speech in Rise 360 Learn how to add easily add audio narration to your courses. Creating Rise Courses With AI Course Drafts Explore how to use AI Assistant to generate a quick and easy first draft. Doing More With AI Assistant in Rise 360 Learn how to step up your AI Assistant skills with this course. Elevate Product Training With Custom Blocks | Webinar Tutorial Follow along with the linked webinar to learn more about Custom Blocks. Getting Started With AI Assistant in Rise 360 Practice integrating AI Assistant into your course creation workflow. Compliance Are You Prepared to Weather the Storm? Prepare your audience for hurricanes with compelling public safety training. Construction Safety 101 Build safety training that's easy and enjoyable to explore in the field. How to Avoid a Conflict of Interest Help your team avoid a conflict of interest with compliance training. Sexual Harassment Prevention Training Meet stringent state requirements for sexual harassment prevention training. Customer Success and Service Cultural Sensitivity in Customer Service Learn cultural sensitivity practices and excel at customer service across cultures. Customer Communication Essentials Develop your communication skills to provide exceptional customer support. Customer Service Fundamentals Explore the foundations of effective customer service. Customer Service Skills Ready to take your customer service to the next level? This skills course can help. Do You Have These Four Essential Customer Service Skills? Boost your team's skills with engaging customer service training. Handling Difficult Customer Service Scenarios Maneuver through challenging customer service scenarios with care and tact. Managing a Customer Service Team Learn how to lead your customer service team to excellence. Managing a Successful Contact Center Managers—cover top practices to lead your contact center team to greatness. Optimizing Customer Communication Across Channels Learn how to communicate with customers through different channels. Soliciting and Responding to Customer Feedback Sharpen your skills at seeking out and reacting to customer feedback. Working With Upset Customers Get a step-by-step action plan to turn unhappy customers into satisfied ones. Diversity and Inclusion Asian American and Pacific Islander Heritage Month Use this course to educate your team and expand their cultural knowledge, opening up more avenues for collaboration and creativity. NEW—May 2024 Black History Month Celebrate Black History Month with this inspiring and educational course. Beyond Pride: Year-Round Action Learn to authentically reflect the values of Pride Month all year with this course. Creating Social Change: A Guide for Everyday Citizens Encourage civic engagement with this guide on creating social change. Cultivating Diversity, Inclusion, and Belonging at Work Create a diverse workplace culture that champions equity and individuality. Honoring Herstory During Women’s History Month Honor the past and help shape the future this Women’s History Month. How to Avoid Bias in Talent Recruiting and Retention Get tools to identify and counter unconscious bias in hiring and employee development. How to Be an Ally for Diversity and Inclusion Interrupt discrimination and resist oppression as a diversity and inclusion ally. How to Recognize and Overcome Bias—Featuring Bestselling Author Dr. Jennifer Eberhardt Learn to see limiting hidden beliefs and biases—and get strategies to overcome them. Power and Pride: The Origins of Pride Month Discover Pride month’s roots in decades of radical activism for LGBTQ+ rights. Working Across Cultures This sensitivity training helps build relationships across cultures. Health and Wellness 7 Go-to Strategies to Tame Stress Need a break from stress? Relieve tension with healthy coping techniques. Beating Burnout: Spot the Symptoms and Take Action Do you suffer from burnout? Learn how to spot the symptoms and beat burnout for good. Coping With Workplace Change Learn how to embrace and navigate change effectively with help from this training. Dealing With Stress, Pressure, and Burnout Learn how to recover from mentally distressing situations. Good Stress? Embracing Eustress to Improve Your Life Learn about different types of stress and how to embrace the right kind. How to Create an Employee Wellness Program: A Step-by-Step Guide Learn how to plan and launch an inclusive wellness program all employees appreciate. Impostor Syndrome: What It Is and How to Overcome It Learn how to face your insecurities and overcome impostor syndrome for good. The Basics of Managing Stress Learn how your body reacts to stress and how to deal with it. Human Resources 7 Types of Interviews and When to Use Them Take your interview process to the next level with seven styles and when to use them. A Guide to Workplace Integrity Align your values and actions with this workplace integrity training. Dealing With a Problem at Work? When and How to Involve HR This guide outlines when—and when not—to take a problem to HR. Doing the Right Thing: A Guide to Good Business Ethics What are business ethics? Check your conduct with this employee ethics training. Driving Your Career Give your team guidance on their professional growth. Getting Started in Human Resources Learn five key functions of HR to master the basics of this critical department. How to Attract and Retain Top Talent Learn how to find and nurture the best talent for your business. How to Conduct an Effective Job Interview Hone your interviewing skills to make smart hiring decisions and attract top talent. Returning to Work After Parental Leave Support parents as they return to the workplace. Sexual Harassment Training for Employees and Managers Prevent, recognize, challenge, and address harassment at work. Information Technology How to Protect Your Data Protect confidential data with these practical, easy-to-follow security tips. How to Protect Yourself Against Phishing Attacks Safeguard your valuable information from malicious scammers. Updated June 9, 2022 Online Security Fundamentals This course reviews best practices for online safety in a variety of settings. Search Engine Optimization Learn everything you need to know about search engine optimization (SEO). What Is Social Engineering? Step into the mind of a social engineer to understand how they target victims. Leadership 5 Leadership Styles to Influence a Team Propel your team to new heights with five distinct leadership styles. A Blueprint for Effective Workplace Leadership Learn the fundamentals of effective leadership in the workplace. A Guide to Effective Meetings Cut down on unnecessary and unproductive meetings with this guide. A Guide to Managing Remote Teams Expand your management toolkit with strategies targeted at remote teams. A Guide to Mentoring Others Cultivate effective mentors at your company with this guide on mentoring others. A Guide to Navigating Team Dynamics Explore the various dynamics that make up a team to enhance your work environment. A Manager's Guide to Resolving Team Conflict This guide prepares managers to handle team conflict more effectively. Becoming the Boss: A Guide for New Managers Use this guide to transition seamlessly from employee to manager. Change Management Models: Advanced Application Streamline company changes with five fundamental models Communicating Change Learn how to communicate organizational change effectively. Create an Enviable Team Culture Learn to build a strong, positive work culture and transform it into an enviable one. Develop a Thriving Team Managers—learn techniques to guide your team to flourishing careers. Effective Feedback Strategies Get the tools you need to give feedback to reinforce or redirect work behaviors. Fostering Fearless and Resilient Teams—Featuring Bestselling Author Mollie West Duffy Foster resilient teams that adapt well when facing challenges or uncertainty. Four Stages of Team Development Learn the stages of team development and how to help your team navigate them. How Great Leaders Solve Problems Learn to lead your team to new heights of creative problem-solving. How to Be an Ethical Leader Build an ethical company culture with upstanding leadership and business practices. Introduction to Team Management Get the fundamentals to lead a team to greatness—as individuals and a group. Leading Through Difficult Times Learn how to lead through difficult times using crisis management. Leading with Emotional Intelligence Develop emotional intelligence by expanding your personal and social competencies. Letting an Employee Go Gracefully Not the right fit for your team? Learn how to let employees go with tact. Motivating Your Team Create a motivating workplace and spark your team’s best work with new techniques. Overcoming Common Challenges of Remote Managers This guide covers common challenges managers face in remote environments. Performance Management Learn to plan for, oversee, and review your team’s performance to help them find success. Resolving Conflict Get tips and techniques to resolve conflict between colleagues quickly. The Secrets of Skilled Delegation Become indispensable. Know when and how to delegate to get work done through a team. Transitioning to Remote Work Guide your team through the transition from working in the office to working from home. Personal Development 4 Personality Types That Suffer From Chronic Lateness Discover your personality type and learn tips to overcome the cycle of lateness. 4 Ways to Add Value and Earn a Raise at Work Explore four ways to increase your contributions and compensation at work. 5 Career Roadblocks and How to Overcome Them Learn how to overcome five of the most common obstacles to career development. Assessing Your Strengths, Interests, and Values Identify and leverage your unique strengths, interests, and values at work. Feeling Unmotivated at Work? Common Causes and Tips to Increase Motivation Learn four primary causes of low motivation along with strategies to overcome each. How to Get Noticed at Work Get noticed and increase your visibility at work with the help of this training. How to Land Your Dream Job Land your dream job with this training’s resume, cover letter, and interviewing tips. How to Overcome Your Fear of Failure Overcome your fear of failure and learn to take more positive, professional risks. Scheduling 101: How to Prioritize Your Tasks and Avoid Procrastination Learn how to create a schedule that embraces shifting priorities. Setting Goals That Actually Work Create achievable goals with these foolproof, time-tested tips. Time Management Essentials Ramp up your productivity by exploring the basics of time management. Time to Find a New Job? Here’s How Ready to find a new job? This course guides you through the process. Unsolved Mystery: The Case of Amelia Earhart See how easy it is to bring educational content to life. Professional Skills 5 Strategies for Managing Scope Boost your ability to define and maintain scope. 6 Tips for Successful Peer-to-Peer Training Learn to develop leadership and communication skills by training a new peer. A Guide to Empathy at Work Foster connection in the workplace with this comprehensive guide on empathy. A Guide to Workplace Professionalism Learn the basics of professional behavior and attitudes in the workplace. Advanced Problem-Solving Supercharge your problem-solving skills with these proven techniques. A Step-by-Step Guide to Problem-Solving Learn a five-step approach to overcoming even the trickiest of issues. Business Writing Fundamentals Learn how to communicate effectively through business writing. Change Management for Project Managers Learn how to analyze and implement project changes. Change Management Fundamentals Gain a strong foundational understanding of change management. Change Management Models: Understanding the Basics Discover five fundamental change management models and how they work Coming Back From a Big Workplace Mistake Repair the damage and rebuild your reputation after making a big workplace mistake. Common Workplace Challenges and How to Handle Them Learn how to navigate common workplace challenges. Communication Fundamentals Learn to clearly and effectively send and receive messages at work. Communication Strategies for Project Managers Learn how to communicate effectively with your team. Creating and Delivering Business Presentations This training helps learners create and deliver winning business presentations. Developing a Growth Mindset Unlock your team's capacity to learn, grow, and thrive. Developing and Maintaining a Professional Network Grow your career by nurturing a rich and diverse professional network. Do's and Don'ts After Losing Your Job Lost your job? Don’t panic. Here’s how to get back on track. Getting Started With Project Management Learn the basics of project management. Giving Effective Feedback Help others become the best versions of themselves with effective feedback. Guide to Negotiation and Persuasion Learn the art of successfully influencing others using negotiation and persuasion. How to Build Better Relationships With Your Boss and Coworkers Learn to develop effective working relationships with your boss and coworkers. How to Have a Difficult Conversation Improve interpersonal skills with the four-step process in this course. How to Improve Your Focus at Work Learn tips and tricks to avoid distractions and maximize concentration. How to Work Effectively With Different Communication Styles This guide covers four communication styles and how to work effectively with each. Improve Your Business Writing Skills Learn quick self-assessment tricks to improve your business writing skills. Improving Your Project Management Skills Discover how to make your projects better. Master the Art of Verbal Communication Level up your workplace verbal communication skills to "expert". Mastering Project Management Frameworks Explore project management frameworks and learn how to apply them to your projects. Overcoming Procrastination Inspire your team to overcome procrastination and boost productivity. Problem-Solving Fundamentals Learn problem-solving strategies and mindsets anyone can use to overcome challenges. Project Management 101 Build training that'll help your team hone essential project management skills. Project Management Scheduling Improve your project scheduling skills. Receiving and Seeking Feedback Help your team to grow with training on receiving and seeking feedback. Resolving Conflict With Coworkers Get your team to work in harmony with training on conflict resolution. Secrets to Successful Reporting for Project Managers Enhance your project reporting abilities. Supercharging Your Career With the Help of a Mentor Unlock the career benefits of finding a mentor by becoming a model mentee. Take Control of Your Future: Career Development 101 Use these tools to plan, manage, and advance your career. The Art of Managing Up Create alignment and build an effective relationship with your manager. The Complete Guide for New Professionals This guide walks new professionals from first-day jitters to job mastery. The Remote Work Survival Guide Learn to navigate the challenges of remote work with four expert strategies. Time Management Use these tips to help your team work smarter, not harder. When to Ask Your Boss for Help Train your team how to determine the best ways to escalate an issue. Workplace Communication Basics Improve workplace communication by adapting this fundamental course. Workplace Distractions: How to Avoid Time-Wasting Traps Cut out distractions once and for all with these easy-to-implement strategies. Updated June 8, 2022 Write Like a Boss Learn to communicate written messages clearly, efficiently, and effectively. Sales and Marketing A Guide to Brand Identity and Strategy This course will help define, shape, and use your brand to stand out from competition. A Guide to Content Marketing: Developing Your Strategy and Crafting Compelling Content Become a savvy content creator by learning how to develop a cohesive strategy. A Quick Guide to Developing a Go-to-Market Strategy Make your product launch a success with a winning go-to-market strategy. An Introduction to Sales Enablement Discover the importance of providing the right resources to your sales reps. Build the Ultimate Sales Presentation Slide Deck Learn to build a slide deck and impress your audience with a pitch that sticks. Building Relationships in Sales Dive into the relational aspect of sales. Closing the Deal: Negotiation Strategies to Increase Sales Master the art of sales negotiation to close more deals. Customer and Market Research Gain an actionable customer and competitor understanding to win in the market. Expert Strategies for Overcoming Sales Objections Sales objections aren’t always a hard “No.” Learn to overcome them in this course. Fundamentals Review the basics of sales. Getting Started With Marketing Analytics Learn how to use analytics to maximize your marketing success. How to Develop Winning Product Pages and Descriptions Increase product page conversions with these design and copywriting tips. How to Handle Objections: Getting Customers to Say, "Yes!" Empower your sales team with practical tips and realistic scenarios. Managing a Sales Team Master the tools managers need to empower reps and drive sales. Marketing Fundamentals: Your Getting Started Guide Kick off your marketing journey with a go-to fundamentals guide. Optimizing Your Images for SEO Elevate your marketing efforts by learning to optimize images for SEO. Paid Advertising Learn the ins and outs of paid advertising in this comprehensive course. Product Marketing Fundamentals Explore the fundamentals of product marketing and the product life cycle. Psychology Tips That Unlock Sales Get tips to understand the mind, meet client needs, and close the sale. Secrets to Winning Sales Presentations Effectively demonstrate you’re the perfect solution for your prospect’s needs. Social Media Marketing 101 Learn social media marketing basics in this first of two courses. Social Media Marketing 201 Sharpen your social media marketing savvy in this second of two courses. The Ultimate Sales Prospecting Guide Open new relationships—and win more sales—by learning to prospect like a pro. Website Marketing Follow a small business owner’s story as she learns the basics of website marketing. Why People Buy: Boost Sales by Understanding Customers' Needs Uncover buyers’ needs and motivations to boost sales. Your Comprehensive Email Marketing Guide Learn to send and analyze top-quality email marketing campaigns.9.6KViews3likes0CommentsReach 360: Manage Users
The People section of the Manage tab is where you create groups, add learners, and more. Keep reading to learn more. Manage the User List Invite Users Manage Pending Invitations Modify Users Delete Users Manage the User List The Users tab lists learners, admins, reporters, and managers who've accepted an invitation to train on your Reach 360 site. You can search by name or email address with the search bar and filter the results by user role or group. You can also sort the list by when each user was last active with the Last Activity column. Self-registered users are denoted with a Self-Registered tag. Click Export to download a spreadsheet containing the name, email, last active session, role, and group membership of each user (the exported file will reflect any filters you've applied to the list). You can invite all user roles from within Reach 360. You can also invite admins, managers, and reporters via Articulate 360 Teams. Learn more about which tasks each type of user can perform in Reach 360 here. Invite Users To invite a user to your organization, click the Add Users button. Type the email where you want the user’s invitation sent and press Enter. Once you’ve added a user, you can select their role from the drop-down list. You can also add them to groups as they’re added to the list. Alternatively, you can assign all users in the invite list to the same groups using the menu in the upper right. Keep adding email addresses and choosing roles and groups as needed (users are added as learners by default). Then click the Add button to send an email invitation to everyone you’ve added. You can also bulk-import learners with a CSV spreadsheet or invite new users when adding members to a group. Admins, managers, and reporters can also be added from the Articulate 360 Account Management Console. Manage Pending Invitations Once a user has been invited, you can manage their invitation on the Pending tab. From here, you can resend the invitation email or delete them from the list. You can also select some or all of your pending invites and resend or delete them in bulk. Self-registered users are denoted with a Self-Registered tag. Once you delete a pending invitation, the user can't use the existing email link to join—you’ll have to invite them again. You can also export the list of pending users to a CSV file. Modify Users Once a user has accepted their invitation, they’re added to the Users tab. Click an entry to change a user’s name or role or to manage their group enrollment. Select the edit icon to edit only a user’s first or last name. You can add users to any existing groups by clicking Groups and selecting them from the pop-up window that displays. You can quickly remove a user from a group by hovering over the group they belong to and clicking the X. Modifying Admin, Manager, or Reporter Roles Reach 360 learners aren't required to have Articulate 360 profiles when accessing Reach 360; however, admins, managers, and reporters are. When changing a user who's only had a learner role to any other role, they must first create an Articulate 360 account via the link in the invitation sent to their registered email. Until this is complete, you'll have to delete the pending invitation before changing their role again. Admins, managers, and reporters can't be converted to learners. To make an existing admin, manager, or reporter a learner, you must first delete the user and then re-invite them using their same email address. Delete Users Remove a learner by clicking Delete User and confirming the action. Their activity history remains available on the Reports tab after they've been deleted. After a user has been deleted, they can be re-invited using their same email address to retain their course progress. Admins, managers, or reporters deleted are also removed from the Articulate 360 Account Management Console. Bulk Delete Users You can bulk delete learners by selecting the checkbox at the top of the name column. This selects all user records on the current page. If you don't want to select all users in your organization, you can filter by group and user role. To select all users in the current filtered list, not just those on the current page, click the Select all ## users message, where ## is all user records in the current filter. Then click Delete Users and confirm the action.3.9KViews0likes0CommentsReach 360: Understanding User Permissions and Roles
Reach 360 users can have one of four non-owner roles, starting with the lowest levels of permission and access (learners) and increasing from there (reporters, managers, and admins). Each Reach 360 account also has an owner—this is the same as your Articulate 360 Teams owner. (Looking for information on how to add users to your Reach 360 account? Check out Reach 360: Manage Users.) Discover what learners, reporters, admins, and owners can do and access below: Learners can take training. They only see the Learn tab. Reporters can take training and access automatically generated metrics, either for groups as assigned or your entire account. They have access to the Learn and Analyze tabs. Managers can take training. For their assigned group, they can invite learners, remove group members, assign training, and view reports. They have access to the Learn and Analyze tabs, as well as some sections of the Manage tab. Reach 360 admins can do almost everything. They have access to the Learn, Manage, and Analyze tabs. Articulate 360 Team admins are not Reach 360 admins by default. The owner is the person who purchased your Articulate 360 subscription. In addition to having admin rights, they can change your Reach 360 URL and enable SSO for learners. To change the owner, please contact support. Here are the tasks that can be performed in a Reach 360 account and who has permission to do them. Task Admin Manager Reporter Learner Enroll self in and take assigned training x x x x Modify your own user profile (if not managed by SSO) x x x x Manually enter course completion x x Publish and delete training (including learning paths), control library visibility x Publish directly from Rise 360 x Create and manage custom certificates x View all reports x View reports as assigned x x Invite learners (including bulk import via CSV) x x Delete learners x Create, rename, and delete groups (including via CSV) x Add and remove group members (as assigned for Managers) x x Create, rename, and delete topics x Generate API keys x Create new libraries x Enable/disable self-registration x Owner Only Change your team's subdomain Change your team’s URL to a custom domain Enable SSO for learners Specify a custom email address for invites and notifications7.1KViews0likes0CommentsRise 360: Create Custom Blocks
Custom block is currently in beta. Functionality may change over time. Based on feedback and feature stability, some options could be modified, and others removed. Need a unique block to meet your exact training needs? Custom blocks unlock fresh possibilities! Add text, objects, and media elements to a blank canvas, then drag and drop them to craft the perfect creation. Note: While custom block supports several accessibility features, some aspects are not yet fully accessible. Insert Blank or Prebuilt Templates Set up the Canvas Add Templates and Objects Manipulate Objects Format Objects Adjust Object Order and Accessiblity Settings Add Interactivity (Coming Soon) Modify the Block Settings Using Keyboard Shortcuts Accessibility and Compatibility Feedback Step 1: Insert Blank or Prebuilt Templates Get started with a blank canvas or a prebuilt template. Open the block library in your training to begin. Start from Scratch Expand the Custom Block menu. Select +Blank to insert a blank canvas into your course. Click Create a Custom Block to begin. Start with a Template Expand the Custom Block menu. Choose a category, then select a template. Hover over the block and click the Content icon to personalize the template. You can also add templates to blank blocks. Follow the link for a full list of prebuilt templates. Step 2: Set Up the Canvas The canvas is where you add objects and create your custom block. Only objects placed on the canvas are visible to learners. Use the toolbar that displays to select the canvas to modify the color, border style, and overlay. You can also manually enter the canvas pixel width and height or automatically shrink the canvas to the included objects. Please note, custom blocks aren't responsive at this time. We recommend using a slightly taller canvas size so that your content remains legible on smaller screens and mobile devices. Step 3: Add Templates and Objects Once you're in the custom block editor, you can either manipulate objects in your selected template (more on that in the next section), insert a new template, or add objects. Use the search bar in the object category menu to quickly find what you need. Use the control in the lower-right corner to zoom in or out on the canvas. Templates On the left sidebar, click Templates, and then make a selection. On a blank canvas, click Use template. This inserts the canvas and all objects associated with the selected template On a populated canvas, you can also select Add to canvas. This keeps the current canvas and inserts the template objects over the existing objects. Selecting Use template on a populated canvas completely replaces the existing canvas and objects. Once inserted, the individual objects of a template can be manipulated and formatted just like any other object. You may have to ungroup or drill into objects to access all formatting options. Objects Add additional objects from the left sidebar. Text: Insert a text box with the selected text type as the default. This can be modified in the formatting toolbar. Add a hyperlink by selecting text. (Note: superscript and subscript formatting aren't available for custom block text.) Shapes: Insert a grey prebuilt shape on your canvas. Click within the shape to add text. Shape formatting options include color, corner rounding, border, shadow, and overlay. Images: Insert an image generated with AI, an image from Content Library 360, or upload your own. Regardless of source, images have corner rounding, border, shadow, and overlay options. Crop and alt text tools are available by right-clicking on an image. Videos: Insert a video by dragging and dropping or selecting a video file to upload. If you'd like your video file to keep its specific file format and not undergo compression, you can opt out of optimization by selecting Preserve file quality. Note that this may decrease performance. Forward seeking can't be disabled for videos in custom layouts. Audio: Generate audio with AI Assistant, record your own audio, or upload an audio file with transcription to insert into your canvas. Click any of the icons to insert the object you want, then simply drag it to where you'd like it to be in the block. You can also select an object or group of objects and enter the X and Y positions in the Position toolbar menu. Step 4: Manipulate Objects You can work with objects in multiple ways. In addition to direct manipulation, right-click menu commands, formatting toolbar options, and keyboard shortcuts are available. The options available for individual objects are also easily accessible from the Objects sidebar. Change the Order The easiest way to change the order of an object on the canvas is to right-click the object and select an option from the Move menu. There are also several keyboard shortcuts for adjusting an object's placement. Align Horizontal and vertical alignment guides display as you move an object, multiple objects, or an object group. If you have other objects placed on the canvas already, you'll see vertical and horizontal alignment guides in relation to those objects as well. You can also select an object, multiple objects, or group and choose an option from the Position menu, or right-click and select an option from the Align menu. Resize You can quickly resize an object by hovering over the edge or corner and dragging in that direction. Hold the Shift key while resizing to maintain the object's aspect ratio. You can also enter the width and height values in the Position menu. Rotate Rotate objects by hovering over an object's corner. When the cursor changes to a curved arrow, click and move the cursor in the direction you want to rotate the object. You can also select an object or group and use the slider, or enter a value in the Position menu. Note that alignment guides don't appear when you’re moving rotated objects. Group Grouping is a handy way to move, resize, rotate, flip, or change other attributes of several objects all at once—as if they were a single object. To group objects, Shift+click or drag your cursor over two or more objects, then choose Group to group them. To ungroup objects, choose Ungroup. Lock Select an object or group of objects and click the lock icon in the toolbar that appears to lock their position. You can also right-click and select Lock. Duplicate Select an object or group of objects and click the duplicate icon in the toolbar that appears. You can also right-click and select Duplicate. The duplicated object or group appears slightly offset from the original and is automatically selected. Delete Select an object or group of objects and click the delete icon in the toolbar that appears. You can also press Delete or select the Delete option from the right-hand menu. Restore deleted items by pressing Ctrl+Z. Step 5: Format Objects Select an object on the canvas to access the formatting/action toolbar. Different objects have different toolbar options. The formatting toolbar for multi-selected and grouped objects reflects the available tools for the objects in the group. If a tool doesn't affect a particular object, modifying the value will have no effect on that object. Tools that are available for all objects or multiple object types will equally affect all relevant objects. For example, changing the opacity for a group overrides any individual object settings and, instead, sets the opacity for all group objects to the same value. All Objects Opacity Adjust an object's visibility. When multiple objects are selected, this value overrides any individual object's value. Position Align the object to the canvas using the available options. Rotate the object. Enter pixel values in the W and H fields to adjust the object size, using the lock icon to preserve aspect ratio. Use the X and Y fields to position objects on the canvas. Images Crop Use the drop-down menu to select an aspect ratio and crop the image accordingly. You can also use the freeform crop tool or enter specific values in the position menu. Reset to abandon changes. Shapes and Text Text Formatting These tools let you adjust the font type, size, and formatting, as well as the paragraph and line positioning. Shapes and Images Change Shape Switch to a different shape. Color (Shapes only) Change the object's fill. Apply a color to the selected object using one of the following methods: Click the color you want in the Saturation and Value area. Drag the hue slider to change the dominant color of the spectrum. Use the eyedropper tool to match the color of anything visible on your screen. Just click the eyedropper, then click any color on your screen. (Chrome-based browsers only) Entering a custom color value in Hex. Choose a color from the theme color palette. Or select a color you've used in the current layout. Adjust the visibility of the color opacity with the Opacity bar under the Hue slider. Border Change the object's border style: solid, dashed, dotted, or no border. Corner Rounding Use the slider or enter a specific value to change the degree of rounding for image and shape corners (does not apply to ovals). Drop Shadow Add a shadow to the selected object. Use the X and Y fields to control the position of the offset. The shadow is black by default, but you can change it in the Color menu. Opacity determines how visible the shadow is, and blur affects the sharpness of the shape. Overlay Add a color overlay to your object. The overlay is black by default, but you can change it in the Color menu. Adjust overlay opacity with the slider or enter a value. Step 6: Adjust Object Order and Accessibility Settings There are two ways to adjust the order of objects and object groups. One way affects the visual order while the other affects how accessibility tools like screen readers interact with objects in a custom block. Visual Order Select Objects in the sidebar to access controls for the canvas and all objects in your current custom block. In addition to using the combined formatting toolbar, you can easily drag and drop individual and grouped objects to adjust their visibility. You can also remove items from groups. Note that newly added objects appear at the top of this list. Accessibility Order Select Focus order to access a list of objects and groups in screen reader and keyboard navigation order. Items in this list can be adjusted independently of object order for accessibility purposes, but you can't remove items from groups here. Click Match visual order to reset the list to the same order as the objects list. Newly added objects appear at the bottom of this list. Add Alt Text In the focus order panel, use the Alternative text field to add alt text to any object, object group, or the canvas itself. Step 7: Add Interactivity (Coming Soon) We're still exploring how to add interactivity to custom blocks. We'd love to hear your thoughts. Hover over Interactivity in the sidebar and click Share Feedback to let us know what interactive features would make your custom blocks even better. Step 8: Modify the Block Settings Hover over an existing block to access the left-hand design toolbar and modify the appearance of your block. Click the Style icon to access block background options. The Format menu provides options for changing the block padding and content width. Since custom blocks aren't responsive at this time, use the following values as the maximum widths for your canvas so that the block fits within the content width parameters: Large - 920px Medium - 760px Small: 520px We recommend using less padding around custom blocks for a better mobile experience. Using Keyboard Shortcuts The following keyboard shortcuts can be used on the custom block canvas. Mac/Windows Keys Function O Add circle (oval) item to canvas T Add paragraph item to canvas R Add rectangle item to canvas Cmd/Ctrl+] Bring forward ] Bring to front Delete Delete object Cmd/Ctrl+D Duplicate objects Shift+H Flip horizontally Shift+V Flip vertically Cmd/Ctrl+G Group objects Cmd/Ctrl+Shift+L Lock/Unlock Shift+Arrow Keys Move object 10px Cmd/Ctrl+Click Select object within a group Cmd/Ctrl+Y Redo Cmd/Ctrl+A Select all Cmd/Ctrl+[ Send backward [ Send to back Cmd/Ctrl+Z Undo Cmd/Ctrl+Shift+G Ungroup objects Cmd/Ctrl+0 Zoom custom block canvas to 100% Accessibility and Compatibility We're still evaluating and improving the accessibility compliance of custom block at this time. In its current state, custom block doesn't fully meet accessibility guidelines. Custom block templates and user-defined custom blocks don't reflow to fit different screens. This can make them hard to read on small screens or when zoomed in. Though accessibility guidelines provide a reflow exception for presentation content like our custom block, they can still be difficult for mobile users and people with low vision to use. To make sure your content works for everyone, test it on both a mobile device and a desktop browser zoomed to 400%, not just in preview mode. Even though it doesn't meet full compliance at this time, we encourage authors to use the accessibility tools provided in custom block to improve its accessibility. Articulate Localization isn't supported for custom blocks at this time. To translate custom block content, authors must use the manual translation process. Share Your Feedback We're excited about the creativity that custom block will unlock and need your help to ensure it meets the needs and expectations of all Articulate users. Your feedback will directly influence the development of custom block within Rise 360, so consider sharing your thoughts on the following topics: Uses: How are you using custom blocks? Share your creations! Bugs: Is anything not working as expected? Improvements: How could this feature be better? Insights: How does this feature benefit you and your learners? Click Beta next to Custom Blocks and select Share feedback to share your thoughts.8.2KViews41likes0CommentsArticulate 360 Teams: Understanding Content Ownership and Transfer Scenarios
As an admin, you play a key role in managing your team’s content. Teams change, but the need to understand content ownership and access doesn’t. Read on to learn how ownership determines access to online content and how to transfer content when team members leave or subscriptions change. Content Ownership Let’s start with the basics of content ownership and whether content is considered personal or shared. Personal: The online content your users create with Articulate 360 apps is owned by the subscription. However, it is also linked to their Articulate ID (AID) and considered their personal content. This personal content includes: Rise 360 courses, microlearning, and question banks in the private directory Unshared Rise 360 block templates Review 360 items and folders in the private directory Shared: If your users share their content with other authors or create content in team folders, it becomes shared content. That means it can’t be moved from the subscription until it’s made personal again. Shared content includes: Rise 360 courses, microlearning, and question banks in the team directory Rise 360 courses and microlearning with collaborators Shared Rise 360 block templates Review 360 items and folders in the team directory Storyline 360 shared team slides Transfer Scenarios Since the subscription owns shared content, changes in team membership and subscriptions may affect access to the content created. Here are a few scenarios where content is transferred or unlinked due to changes in subscription. Users Leave the Team Users Move to Another Subscription Subscriptions Merge Subscriptions Reduce Seats Subscriptions Expire or are Cancelled Users Leave the Team If you need to remove a user from the subscription because they have left, you must transfer the user’s shared content to someone else on the team. You must also choose whether to include the user’s personal content in the transfer or let the departing user keep it. If you want to transfer the content to a new user and there’s no open seat, you can temporarily add the new user as an admin. Review this user guide to learn more. Users Move to Another Subscription A user’s personal content stays with their Articulate ID when they move to another subscription. They can turn any shared content they own into personal content by unsharing or transferring it to their private directory before they leave the current subscription. When moving a user to another subscription, you can allow them to maintain access to their personal content. Here’s how: Shared content won’t transfer to a new subscription until it’s made personal again. Determine whether the shared content should remain on the current subscription or move with the user to the new subscription. If it needs to move, the user must make that content personal before the removal process. In the new subscription, they can share that personal content with other authors or create content in team folders. Remove the user from the current subscription, then uncheck the Include personal content option when prompted. Invite the user to the new subscription. They’ll regain access to their personal content once they accept the invitation and join the new team. If you need to move a large number of users to another subscription, contact success@articulate.com. We will help coordinate the process to ensure a smooth transition. Subscriptions Merge Having one subscription for everyone on your team lets you fully utilize Articulate 360’s collaborative features. Contact us using this form if you want to combine subscriptions. We’ll set everything up and ensure your team’s content (private and shared) remains intact. Read this article to learn what happens when merging subscriptions and how to complete the process. Subscriptions Reduce Seats If needed, you can request a seat reduction for your subscription. However, you may risk losing content if you wait for the system to remove the seatholders automatically upon renewal. To maintain access to private and shared content, make sure to free up the number of seats being reduced before the renewal date. Learn more about reducing seats in a subscription. (For Articulate 360 trials, read this article when buying fewer seats than the number of users in your trial.) Subscriptions Expire or are Cancelled If you cancel your subscription or let it expire, any personal content stays with an individual’s Articulate ID, but shared content remains with the original subscription. We’ll keep that content on our servers for up to six months after your paid subscription expires or your free trial ends. If you decide to resubscribe within 60 days, reach out to success@articulate.com. We can help you reinstate your existing subscription so you can pick up where you left off. If it’s after 60 days, you’ll need to purchase a new subscription. Learn more about reactivating or replacing a lapsed subscription. If you do decide to cancel or let your subscription expire permanently, read this article to understand what happens and what you need to do before you cancel. Regardless, we’ll keep your content on our servers for up to six months after your paid subscription expires or your free trial ends. We’d be sad to see you go, but we’ll be here if you need us or want to renew your subscription later.2.2KViews0likes0Comments