Text not appearing in shape
Hello! I'm having an issue with text not appearing in a shape. I am trying to have a shape with some text appear when the user click a hot spot. The problem is that when the shape appears, it does not show the text inside of it. Does anyone know if this is a bug? Or is there something I am missing? Thank you.Articulate 360: Managing Your Profile and Account
Manage your Articulate ID profile and Articulate 360 subscription, team, and add-ons conveniently in one place. Access your Account Management Console in any of the following ways: Sign in directly to https://id.articulate.com/redirect/account. From the Articulate 360 desktop app, click the drop-down arrow in the upper right corner and choose Profile & Account. This will launch your Articulate 360 account in your default web browser. From your Articulate 360 home page or any of the web apps, click your avatar in the upper right corner and choose Account. The Your Profile page launches by default with account management tabs on the left side of the screen. Access to certain tabs will vary depending on your subscription plan, user role, and whether Reach 360 is activated for your account. The table below shows the tabs available to Articulate 360 Teams and Articulate 360 personal accounts. Click the links for details on each tab. Articulate 360 Teams Articulate 360 Personal Your Profile Manage Team/Team Info Manage Subscription Manage Reach 360 Billing Articulate 360 Reach 360 Support Your Profile Manage Subscription Billing Articulate 360 Support Your Profile Manage profile details, including your: Name Organization Country Phone number Preferred language: This sets the language for account management. To change the interface language for desktop apps, check out this article. Password: If single sign-on (SSO) is enabled for your team, passwords are managed by your organization. Here’s how to sign in with SSO. Email preferences: Click Manage to update your email subscription status. If you opt out on this page, you’ll also unsubscribe from E-Learning Epiphanies. You can subscribe or choose how often you receive E-Learning Epiphanies emails here. Articulate 360 Teams: This option will appear only if you are an admin of more than one Articulate 360 Teams subscription. You can switch between teams by clicking View and choosing another team from your list. Note: Be sure to click Save when you're done editing your profile. Manage Team Articulate 360 Teams account owners and admins use this page to manage users and seat assignments. (Non-admins can refer to the Team Info tab). This tab displays your: Organization name Subscription number: a unique reference number for your current subscription (ex. SUB-#### or ART-####) Subscription renewal date Account owner Seats tab Admins tab Three interactive areas appear on the screen: the Organization name, the Seats tab, and the Admins tab. Below is a description of each. Organization name If you're the account owner or an account admin, you can change the organization name by clicking it and choosing Edit Organization Name from the drop-down list that appears. If you belong to more than one team, you can switch between your teams by clicking the organization name and choosing Switch Team from the drop-down list that appears. Learn more about naming, renaming, and switching between teams. This name will be used across your Articulate 360 subscription. For example, authors from other subscriptions will see your organization name under External Connections when you add them as Rise 360 collaborators. Seats tab See the total number of seats available for your team and how many seats are currently unassigned. Add users to your team by entering their email addresses in the user grid and clicking Invite. (An email icon appears in the Status column for invited users. When they accept your invitation, their status will change to a green circle with a check mark.) You can also resend invites when the email bounces back. Delete a user from your team by hovering over their email address, clicking the X that appears at the end of the row, and clicking Remove. You get to choose what happens to the user's data when they're removed from your team. Create a user group by clicking New Group on the upper right. Then, enter a group name and choose how many seats to assign to the new group. Learn more about managing groups. Click the Upload a CSV to invite multiple users all at once Download a CSV gives you a list of current seatholders. Admins tab Add admins to your team by entering their email addresses in the admin grid and clicking Invite. (An email icon appears in the Status column for invited users. When they accept your invitation, their status will change to a green circle with a check mark.) You can also resend invites when the email bounces back. Check out this user guide to learn more about managing your team. Team Info Articulate 360 Teams seatholders who aren't account owners or admins see the Team Info tab, which displays the following: Organization name Subscription number Subscription renewal date Account owner List of admins for the team List of all team members Manage Subscription The appearance of this page varies depending on whether you have an Articulate 360 teams or personal subscription, as shown below. Articulate 360 Teams Articulate 360 Personal Articulate 360 Teams Articulate 360 Teams account owners and account admins use this page to: Monitor Articulate 360 seats and Reach 360 active learners Activate or deactivate Reach 360 (Learn more about Reach 360 activation.) Upgrade or modify a Reach 360 Pro plan Upgrade to Articulate 360 AI Articulate 360 Personal Account owners can use this page to upgrade to Articulate 360 AI. AI Assistant Free Trial Access During the free trial period, AI Assistant is automatically enabled for all personal and team subscriptions. However, Articulate 360 Team admins can disable it at any time. Navigate to the account management console and select Manage Subscription. In the Articulate AI section, under AI Assistant, toggle the Free Trial setting. Confirm by clicking the Disable button in the pop-up screen that displays. Note: The AI Assistant trial is active only for the length of your free trial, even if disabled. Manage Reach 360 If Reach 360 is activated for the subscription, Articulate 360 Teams account owners and account admins can manage Reach 360 admins, managers, and reporters from this tab. Learn how below. Add Admins Add admins by clicking the Add Reach User button and typing in their email address. Then, select Admin from the role dropdown and click the Add User button. Add Managers Add managers by clicking the Add Reach User button, typing in their email address, and selecting Manager from the role dropdown. Click the Assign Manage Groups button to choose at least one Reach 360 group, then click the Add User button. Add Reporters Add reporters by clicking the Add Reach User button, typing in their email address, and selecting Reporter from the role dropdown. Click the Assign Manage Groups button to choose at least one Reach 360 group, then click the Add User button. Admins can manage all learners, training settings, and more in Reach 360, managers can only manage groups to which they're assigned, while reporters can access the reporting dashboard. Learn about user permissions in Reach 360. Note: If the Reach 360 user you added is a part of the Articulate 360 team, they're accepted automatically, and their status becomes a green circle with a check mark. Users outside the team have an envelope icon status until they accept the invite. Hover over their name and click Resend when you need to send the invite again. They must sign in with an Articulate ID to accept the invite and access Reach 360. Remove users by hovering over their name, clicking the trash icon that appears, then clicking the Delete button. Reach admins can't remove themselves or the account owner. Click the user's name to change their role or modify the groups they manage. Then select Save to confirm the changes. Use the Search field to find specific users on the list. If a Reach 360 admin manages multiple subscriptions, add them as Articulate 360 admins to let them switch between teams. Billing Only the account owner—the person who purchased the subscription—can see the Billing tab to manage payments and additional purchases. Note that account owners who subscribed through a global reseller may not see this tab and should contact their reseller with billing concerns. The Billing tab allows you to: See the Organization name, Subscription number, Subscription renewal date, and the total price per term at the top of the screen. Upgrade to Articulate 360 AI by clicking Upgrade to AI. Click Download W9 if you need a copy (for U.S. customers). Manage payment methods by clicking Update and entering new payment details. See the organization address that's linked to the subscription. Contact biz@articulate.com if you need to change it. This address determines taxation and may differ from the billing address, which we use for payment validation. View billing history. Download a PDF copy of your invoice by clicking Invoice beside any billing event. Articulate 360 Teams account owners can also: Switch between multiple teams (if they own more than one) by clicking the organization name and choosing Switch Team from the drop-down list that appears. Purchase additional seats for a team subscription by clicking Buy More Seats. Details here. Articulate 360 Click this tab to jump to your Articulate 360 dashboard. Reach 360 If you’ve activated Reach 360, you can launch it from this tab to quickly deliver training to your learners. Support Use the Support tab to: Access the Articulate knowledge base Ask questions in the community forums Contact Articulate Support Request new featuresComing Soon: Articulate AI (With Video!)
Exciting news: We’re working on some AI features that’ll help amplify your creativity and accelerate course creation. Check out this short video for a quick preview of what’s in store: We hope you’re as excited as we are about these upcoming features! Subscribe to our newsletter to get the latest product updates directly in your inbox. If you have questions, please share them in the comments.Brief flash between slide layers
Hello, I was wondering if anyone knows what I could do to resolve this issue. I keep seeing all the items briefly flash at the beginning of every slide layer. I am not sure why this is. I've made sure these items do not have animations. I've made sure all transitions are "none." The slide properties that are currently checked are "hide other slide layers," "hide objects on base layer," and "prevent the user from clicking on other layer." The flashing is disruptive to the flow of the course because it makes it look like a slide header is reappearing over and over again when in fact, it is not. Could someone please give advice? Thank you!Multiple Quiz Result Pages not tracking score correctly.
In the attached file, there are 4 quizzes with respective result pages. However, when I publish the file and upload to test, they are not tracking correctly. Some quizzes show a score of 80/80 even though all questions were answered correctly. While some result pages show a loading screen. I have checked the use count and made sure they align with the question banks. Is it not possible to have all four quizzes in one file?Compatibility Issues with Articulate 360 / V3
hi there heroes Are you able to save files in the 360 version as V3. The problem is that when I share my completed projects with my local LMS administrator they are unable to publish the files or even open them as they are on the old V3. Any suggestions greatly appreciated. many thanks BradCopied slide randomly stops working
I have two tracks, one for credit (guided navigation) and one as a resource (free navigation), but the slides are the same. The issue is on the First Day of Employment slide. I have a sliding interaction and the arrows on both sides of the slider move it and reveal layers. Everything was working fine end of day yesterday, but this morning the arrow won't move the slider. This exact same issue randomly popped up last week and I fixed it by copying and pasting that slide from the credit track which still works. And that worked. Today, I have tried the same solution 3 times. I am pasting a slide that functions correctly, but then the pasted slide doesn't function. The file is attached in case anyone can review it. Thank you in advance, Val SevillaProblems with links, colors, text since update
Hello! I have been trying to figure out this new update with adding text. Typically, we create content in a Google Doc/Word document and then copy and paste in. Previously, regardless of the size font in the original doc, when I pasted into Rise, it add it at the size font of the template that I was using. With the new update, it copies the formatting from the original document. I can work around that by fixing my font size in original document. Second thing is that now when there is a linked article or attachment, that hyperlink copies into Rise--which is great and saves significant time. The problem is that it also copies the color of the link from the original document and then when I brand for a specific client, the linked text remains the same and does not automatically update with the theme color as it did in the past. Any suggested fixes, work arounds or adjustments I can make? Thanks!
