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tod2025's avatar
tod2025
Community Member
17 hours ago

Next Button Disabled on Resume After Video Completion – Storyline 360

Hi Team,

I have a query related to the Resume behavior in Articulate Storyline 360.

In my project, a slide contains an MP4 video. The Next button is initially disabled and is enabled only after the video completes, which works correctly on the first visit.

However, when the learner closes the course and relaunches it, then clicks Resume, the slide resumes correctly but the Next button appears disabled again, even though the video was already completed earlier.

Requirements:

  • Player: Default Modern Player
  • Navigation:
    • using default navigation, and
    • Alternative solution using custom navigation 

This issue is critical, and I need a reliable solution that ensures the Next button remains enabled on resume once the video has already been completed.

Please advise on the best possible approach to resolve this.

Thank you.

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2 Replies

  • JudyNollet's avatar
    JudyNollet
    Super Hero
    16 hours ago

    I'm guessing you have a trigger to disable NEXT when the timeline starts, and another trigger to enable it when the video is done.

    A “when timeline starts on this slide” triggers runs every time the user reaches the slide—even if the Slide Properties are set to “Resume saved state.” 

    If you don’t want the trigger to run in some situations, you need to add conditions to the trigger.

    • For example, the conditions could check whether the state of buttons on the slide = Visited. Or a condition could check whether a T/F variable = True.
    • In your case, I suggest using a T/F variable. On the disable-Next trigger, add a condition so it only runs when the variable = False.  Set the variable to True when the video ends. 

     

    For more info: TIP: Controlling the NEXT Button 101 | Articulate - Community 

  • tod2025's avatar
    tod2025
    Community Member
    8 hours ago

    Hi Judy,

    Thank you for your feedback. I’ve reviewed your suggestions and also tested the resource “TIP: Controlling the NEXT Button 101 | Articulate – Community.” Unfortunately, the issue still persists in my case, and the referenced sample file does not behave as expected.

    Here are my observations:

    Option 1:
    After clicking all buttons and relaunching the course, the Resume action takes the learner directly to the third layer instead of the base layer, and the Next button remains disabled.

    Option 2:
    The Next button is enabled, but on revisiting the slide the course resumes on the third layer, not the base layer, which is not the intended behavior.

    Additionally, the sample file you shared does not include an MP4 video. In my project, the issue occurs specifically when a video is used to control the Next button state. Without a video, the behavior works as expected; the problem appears only when video completion is involved.

    I’ve attached my Test files for reference. Please review them and let me know if I’m missing any configuration or if there’s a known limitation when using video-based navigation control with Resume.

    Thank you for your continued support.