Reach 360

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Reach 360: Manage Activation and Upgrade
While new Articulate 360 Teams accounts gain immediate access to Reach 360—Articulate’s frictionless LMS—existing subscriptions need to activate Reach 360 to start using it. Activation only takes a few clicks. Learn how below. Activating as an Articulate 360 Admin Requesting Activation as an Articulate 360 Seatholder Upgrading to Reach 360 Pro Downgrading or Deactivating Reach 360 Activating as an Articulate 360 Admin As an admin, you have multiple options for activating Reach 360. The Articulate 360 admin who activates is automatically added as a Reach 360 admin. Account Management Console Your Articulate 360 Teams dashboard offers the most direct way to activate Reach 360. Select the Manage Subscription tab and click the Activate Reach 360 button. You'll be prompted to add Reach 360 admins. Click Manage Admins to get started. Click Go to Reach 360 to launch Reach 360. Email You'll receive an email if a seatholder requests admin activation to distribute a course via Reach 360. Click the Activate to Distribute for Free button. This takes you directly to your Articulate 360 Teams dashboard Manage Subscription tab. Follow the steps in the above section to complete activation. Rise 360 If you're an Articulate 360 admin with a seat, open any Rise 360 training, then, select the Share or Publish menu, and click the Activate Reach 360 button. Click Learn More for additional information. Once you click the button, Reach 360 becomes available as a share and publish option for all team members. Note: When you activate Reach 360, your account subdomain is based on yourcompany’s organization name. For example, if Glivy is listed as your organization name, your Reach 360 subdomain will be glivy.reach360.com . Account owners can manually change your Reach 360 URL. Requesting Activation as an Articulate 360 Seatholder If you're a seatholder, you can request Reach 360 activation right from Rise 360. You’ll see Ask admin to activate buttons under the Share and Publish menus. Click the button, select an admin to notify, and click Send Request. The admin will receive an email to help them complete activation. Upgrading to Reach 360 Pro All Articulate 360 Teams subscriptions have access to Reach 360 Starter, which accommodates up to 300 active learners per annual term. If your team has more than 300 active learners, you'll need to upgrade to Reach 360 Pro. Admins can start this process by clicking the Upgrade to Reach 360 Pro button. Upgrading to Reach 360 Pro resets your active learner count. Downgrading or Deactivating Reach 360 To deactivate Reach 360, go to the Manage Subscriptions tab on your Articulate 360 dashboard. Expand Manage Settings, click Deactivate Reach 360, then confirm in the pop-up. This removes access to Reach 360 for all learners. Your training library, learner records, and report data will be retained for up to 6 months. Please note that once Reach 360 is deactivated, activate buttons will be re-enabled in Rise 360 and on the dashboard. Account owners, if you've upgraded to Reach 360 Pro, the option under Manage Settings is Downgrade/Deactivate. Once you confirm your selection in the pop-up, we'll reach out to work with you on next steps. If you deactivate Reach 360, the aforementioned data retention policy applies. Downgrades apply once the current term is complete. Don't see the downgrade or deactivate option? Submit a case or chat and we'll be happy to help! International customers, please reach out to your managing partner.
AnthonyKarcz
8 months ago Place User Guides
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Reach 360: View Active Learner Usage Reports
At a glance, see how many active learners have logged into your Reach 360 account. The Active Learner Usage tab lists the number of active learners for your account on a month-by-month basis for the past twelve months. What is an active learner? Reach 360 is tailored to your needs with flexible pricing based on your number of active learners. Each unique learner with training activity in a 30-day period after your annual term starts counts as an active learner, with the additional days included in the final period. That means a learner becomes an active learner only when they begin the first lesson of a course or take a microlearning. Viewing a course or learning path summary without starting the training doesn't count as a training activity. They don't have to complete the training to be counted as an active learner. The current active learner count for your subscription is available on your Teams dashboard. At the top of the report, you can select from multiple billing periods (if available), filter by group, and check at a glance how many learners have been active in your account in relation to your total number of annual seats. Each report entry lists the number of active learner seats used for the period and a cumulative total of all seats used for the year. Note: Unlike activity reports, this report does log activity under a 10-second duration.
AnthonyKarcz
2 years ago Place User Guides
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Reach 360: An Introduction to Zapier and Reach 360
Reach 360 is a flexible, cost-effective distribution tool to deploy your e-learning content and reach more learners, directly. Zapier lets you connect and sync data between thousands of other web services to automate your day-to-day tasks and build workflows between apps that otherwise wouldn't be possible. Together they can make your Reach 360 experience even better. Here’s how to get started. About Zapier Zapier uses automated connections, called Zaps, that you set up in minutes with no coding. Each Zap has one app as the Trigger, where your information comes from and which causes one or more Actions in other apps, where your data gets sent automatically. You can sign up for a Zapier account here: https://zapier.com/apps/reach/integrations. Connecting Reach 360 and Zapier You'll be prompted for an API key when you connect Zapier to your Reach 360 account. Learn more about how to generate API keys here. Once you've generated a new API key to connect Zapier, you'll be able to use the available instant triggers and actions to create all kinds of workflows as shown below Available Instant Triggers You can use these events to trigger actions in your Zaps. Course Completed - when a learner completes a course User Created - when a user is added to your Reach 360 account Enrollments Created - when users or groups are enrolled in a course or learning path Available Reach 360 Actions Currently, you can perform these Reach 360 actions with Zapier: Create invitations—invite learners to join your Reach 360 account Search invitations—find pending invitations by email address Search users—find existing users by their email address We’ll continue to add additional actions over time and post them here when they become available. Zap Examples In Zapier, you can combine the above actions with your favorite apps to create Reach 360 flows like this: Create Reach 360 invitations from new BambooHR employees Invite new Shopify customers to Reach 360 accounts Invite new Microsoft Teams members to join Reach 360 accounts Award credentials in CertifyMe for newly completed Reach 360 courses Email Startquestion evaluation surveys after new Reach 360 courses are completed Create Reach 360 invitations when SimplyHired applications are updated Create Reach 360 invitations from new Typeform entries Send Slack messages when Reach 360 courses have been submitted for review Create credentials in Accredible Certificates for new Reach 360 course completion Create Reach 360 invitations from new starters in People HR Create Reach 360 invitations from new Stripe customers Create Reach 360 invitations from new spreadsheet responses in Google Forms These are all just templates from which you can build your perfect Zap.
AnthonyKarcz
2 years ago Place User Guides
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Reach 360: Mask Your Account in a Custom Domain
You can already customize your subdomain in Reach 360, but what if you want to take things to the next level with a completely custom domain that you already own? It’s as easy as adding a couple of records to your domain name system (DNS) provider and then pointing your Reach 360 account to your new address. Once you’ve added your records to your DNS provider and everything is set up in Reach 360, traffic from your subdomain redirects to your new custom domain. Your original subdomain is preserved (unlike when you change your subdomain). If you ever stop using your custom domain, your Reach 360 address will revert to your original subdomain. Here’s how it works. Creating a CNAME Record Enter Your Domain Address Step 1: Creating a CNAME Record Before you can add your custom domain to your Reach 360 account, you’ll need to add a CNAME record to your DNS records. This is the hostname you’ll use to mask your Reach 360 site’s name. The record should follow this formula, including the dot after your hostname: your custom hostname. 60 IN CNAME custom.reach360.com. For example, if you wanted the hostname for your current Reach 360 site, glivy.reach360.com , to instead be learn.glivy.com , you would create a CNAME record in your DNS records that looked like this: learn.glivy.com. 60 IN CNAME custom.reach360.com. The steps to create a CNAME for your site will vary depending on your domain provider but, generally, you’ll need to add the CNAME directly to your DNS records. Contact the site where you registered your domain name if you need additional assistance. Note: Custom domain masking works only with web addresses that contain at least third-level domains. For example, learn.glivy.com and www.glivy.com are compatible, while glivy.com is not. Step 2: Enter Your Domain Address Once you’ve set up your CNAME record, it’s time to make the switch! If you’re an owner, navigate to Manage > Settings. Under URL, select Use my own domain, enter your custom domain URL, and click Submit. Click Confirm to complete the redirect from your current Reach 360 subdomain to your new custom domain. Once we validate your custom domain, we’ll send an email to everyone in your account notifying them of the change. If you want to return to your original subdomain after the redirect is complete, click Change and select Use a Reach 360 domain. Note: If you wish to use a different custom domain URL after you've already set a custom domain, you must first switch back to your original subdomain before you make any DNS changes. Once you've switched to a Reach 360 subdomain, repeat the steps above.
AnthonyKarcz
2 years ago Place User Guides
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Storyline 360: Publishing a Course to Reach 360
Want to "reach" more learners? Reach 360—a frictionless LMS—lets you easily deliver training to a broad range of learners and quickly analyze training data. How to Access Reach 360 To publish courses to Reach 360, install the April 2023 update or later for Storyline 360. Your Articulate 360 team must also activate Reach 360, or the option will be grayed out. Note that Articulate 360 Teams admins are not Reach 360 admins by default. Learn more about permissions in Reach 360 and Articulate 360 Teams. Read on to learn how to publish your course directly to Reach 360. Publish a New Item or Update an Existing Item Enter Title and Description Enter Additional Project Info (Optional) Adjust the Player Properties and Quality Settings Choose to Publish a Slide, a Scene, or the Entire Course Adjust the Course Settings Choose Reporting and Tracking Options Publish Distribute Your Published Course FAQs Step 1: Publish a New Item or Update an Existing Item Go to the Home tab on the ribbon and click Publish. When the Publish window appears, select the Reach 360 tab on the left. If this is your first time publishing the course to Reach 360, the status will show "No submissions," as above. Once a course has been published to Reach 360, the status will display the date and time of the last publish. Step 2: Enter Title and Description Enter the Title text as you want it to appear in Reach 360. (If you have a title placeholder on the first slide, the title defaults to the text entered in that title placeholder. If you don't have a title placeholder on the first slide, the title defaults to the name of your project file. You can change the title of your published course here without affecting the name of your project file or the title placeholder on the first slide.) The maximum length for a project title is 80 characters. Use the Description field to define the purpose of your course. This displays on the cover page for your course in Reach 360. Step 3: Enter Additional Project Info (Optional) Click the ellipsis button (...) next to the Title field to define additional project info. This info is for your reference only. Only the title and description will be visible in Reach 360. The Title and Description fields are the same as those on the Publish window (see the previous step). The image below the Title field is the course thumbnail. Note that the course thumbnail and course cover photo you set in Storyline 360 won't display in Reach 360. You can, however, set a cover photo for your course in Reach 360. Enter values for Author, Email, Website, Duration, Date, Version, and Keywords if you'd like. These values won't display in Reach 360. The Identifier is a unique string of characters assigned by Storyline 360 that Reach 360 and your LRS use to identify your course. If you're republishing a course that's already in Reach 360 and your LRS, don't change the value in this field. When you're finished customizing the project information, click OK to return to the Publish window. Step 4: Adjust the Player Properties and Quality Settings Use the Properties section of the Publish window to make last-minute changes to your course player and quality settings. The Player property shows the name of the player currently assigned to your project. (The player is the frame around your slide content.) To make adjustments to your player, click the player name to open the player editor. Note: Don't set your course to launch in a new browser window. This can lead to inconsistencies in the report data. The Quality property lets you choose adaptive or static video quality and control the compression settings for audio clips, static videos, and JPG images. The quality settings default to whatever you used the last time you published a course. To change them, click the Quality property, make your adjustments, and click OK. There are now two video quality options. Select Adaptive to automatically adjust the video quality (high, medium, or low) to the learner's internet speed and prevent buffering. Learn more. Choose Static to deliver videos with the same quality to all learners, which could cause buffering. Drag the Static slider to change the video compression. Note that higher values give you higher-quality output but also larger file sizes. That can mean longer download times for learners with slow connections. Lower values give you smaller file sizes and faster download times, but the quality will be lower as well. Drag the Audio Quality slider to adjust the compression settings Storyline 360 uses for audio. Mark the Optimize audio volume box to normalize audio throughout your course for consistent volume across all slides. Tip: If your course audio already has consistent volume, you can speed up the publishing process by unchecking this option. Drag the JPG Quality slider to adjust the compression settings Storyline 360 uses for JPG images. Click Reset to standard optimization to use the default settings: adaptive video quality, audio bitrate of 56 kbps, and JPG image quality of 100%. Step 5: Choose to Publish a Slide, a Scene, or the Entire Course By default, Storyline 360 will publish your entire course. However, you can publish a specific scene from your course or even just a single slide. This is helpful when you want to publish multiple courses from the same project file. Click the Publish property, then choose the entire project, a single scene, or a single slide. Step 6: Adjust the Course Settings Use the Course Settings section of the Publish window to manage the following: Show Duration: Mark this box to show the estimated course duration to the learner, then manually set the time on the right. (The default value for Storyline 360 courses is 30 minutes, which you can modify.) Show completion certificate: Mark this box to provide learners with a certificate they can download when they meet the completion parameters. Due date: Mark this box to set how long a learner has to complete the training after they've enrolled. Then manually set the date on the right. You can set a specific date or a custom timeframe. When an interval for a set number of days is selected, the time period begins when the learner is enrolled in the training. Note for admin: Use this field to add a note for Articulate 360 Teams admins who publish courses in Reach 360. For example, you could tell them whether this course should be visible in the Reach 360 library. Step 7: Choose Reporting and Tracking Options Click the Reporting and Tracking button to open the Reporting and Tracking Options window. From there, you can choose how Reach 360 reports and tracks learners' progress. You can also send learner data to your LRS in addition to Reach 360. Note: Storyline 360 always uses SCORM 2004 4th Edition when you publish courses to Reach 360—that means the standard option can't be changed. If you plan on reporting to an LRS as well, click the LRS tab on the left side of the window. Mark the box to Report to an external LRS, then choose one of the following options in the LRS Configuration section. Supplied at launch: Select this option when you don't want to store authentication credentials in your Storyline 360 project file or when you need the option to update the LRS endpoint or credentials without republishing the project. Learn more about supplying credentials at launch. Manual: Select this option to enter the LRS endpoint and credentials right in Storyline 360. The configuration details will be stored in your project file, and you'll need to republish the project if you change them later. Learn more about the manual option. Click the Tracking tab on the left side of the window and choose any combination of the following options. You can choose one, two, or even all three tracking options. Whichever option a learner completes first gets reported to Reach 360 and your LRS. Learn more about tracking multiple completion criteria. When the learner has viewed # slides: Mark this option to trigger completion when learners view a certain number of slides. You can choose a percentage or a fixed number. Then decide which slides get counted—all slides or just those with slide numbers. Learn more about tracking slides viewed. When the learner completes a quiz: Mark this option to track learners based on their quiz results. You can let Storyline 360 keep track of multiple quizzes and send results to Reach 360 for the first quiz each learner completes. Learn more about tracking quizzes. (This option will be grayed-out if your course doesn't have any result slides.) Using triggers: Mark this option to track learners based on course completion triggers you added to your course. (This option is grayed-out if your course doesn't have any completion triggers.) Step 8: Publish When you're finished making selections, click the Publish button. Your course gets uploaded to Reach 360 all at once, and all Reach 360 admins receive an email notification to publish it. The upload time depends on the size of your course and your internet speed. After submitting a course, you'll see the following Publish Successful window, depending on your permissions. If you're an Articulate 360 Teams admin, you’ll see two follow-up options: Manage in Reach 360: This opens the course you just submitted to Reach 360 in your default browser. Copy Link: This copies the link of your submitted course in Reach 360 to your clipboard. Articulate 360 Teams Admin Articulate 360 Teams User Publishing Tips Problems with a firewall blocking you from publishing directly to Reach 360 or want to customize the published output? Here's what to do: Publish your course for LMS/LRS using SCORM 1.2 or any edition of SCORM 2004 on your local computer. An admin can then upload the zipped file to Reach 360. Follow the same steps if you need to upload a new version of the course in Reach 360. Note that Reach 360 has a maximum size limit of 5 GB per project. If you'd like to check the size of your course before publishing to Reach 360, publish it on your local computer first. That will allow you to check the file size of the generated zipped package. Step 9: Distribute Your Published Course Now for the fun part! Once you've submitted your course to Reach 360, an Articulate 360 Teams admin can publish your training and enroll learners in it. FAQs What's the difference between “submitting” and “publishing” courses to Reach 360? Articulate 360 Teams admins and users can submit Storyline 360 projects to Reach 360. That allows admins to review the course before it's available for learners. Once reviewed and approved, admins can publish the course within Reach 360. Then admins can enroll learners and groups, or learners can discover it for themselves within the account library. How do I update an existing project in Storyline 360 and republish it to Reach 360? Here's how to publish updates to existing training in Reach 360: Open the original .story file or a copy of it, make your changes, and save them. Then republish it to Reach 360 by following the steps above. Note: To publish your project as a new training in Reach 360, save your project as a new file. Then publish it by following the steps above. What format does the publishing process use when publishing to Reach 360? Storyline 360 uses the SCORM 2004 4th Edition when you publish a course to Reach 360. What's the recommended workflow for collaborating on and publishing Storyline 360 projects to Reach 360? Make a copy of a project's .story file on your desktop and send it to other developers for collaboration. Copies of the original .story file contain the same project identifier, so publishing the copy updates the current version of the training in Reach 360.
KatieRiggio
2 years ago Place User Guides
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Reach 360: Access Your Training
The Learn page is where you access training assigned to you, review completed training, download certificates, access your account library, and create a list of favorites. Learner Sidebar My Learning Certificates Favorites Browse the Library Learner Sidebar In the learner sidebar, you'll find your statistics and assigned training. The total number of training deliverables you're enrolled in is listed next to Assigned. The list is ordered in descending order from most recently assigned. Only four training deliverables display by default. Click Show more to access the complete list. Select a title in the list to start or resume training. My Learning Under My Learning, you’ll see training in which you’re currently enrolled, have self-enrolled, or you've already completed. From here, you'll also be able to download certificates for the training you've completed. In-Progress By default, content on the In-Progress list is sorted by the date it’s due (or if nothing has a due date, the date you were enrolled), but you can also arrange content by enrollment date or title using the drop-down menu on the right. On the title card for each training, you’ll see the cover image and title, how long it will take to complete on average, and its due date (provided one is assigned). If you’ve started a training, a progress bar displays on the cover image. At a glance, you can see how far through the content you’ve progressed. Add it to the Favorites section by clicking the heart icon. Completed If you thought that the Completed list was where you’d find all the training you’ve completed, you’re right! Here, the title card displays your final quiz score (if applicable), the date you finished the training, and a link to your completion certificate. Add completed courses to the Favorites section by clicking the heart icon. Tip: Completed training that you start again isn’t added back to your In-Progress list, but you can always find them under Completed. About Course Due Dates Administrators can assign due dates to training. They’re listed on the title card and cover page. If something doesn’t have an assigned due date, it’ll say that too. Due dates start counting down on the day you’re enrolled. When you have fewer than 24 hours to complete a training or are overdue by less than a day, the due date changes to an hour counter. Once a training deadline has passed by more than 24 hours, the message displays by how many days it's overdue. You’ll see this reflected in the training summaries as well. You can still complete overdue training. Certificates To download a certificate for training you've already completed, find the course in the completed section. If you've satisfied the training's completion requirements, click the Download Certificate link. If the link isn't available, then quiz requirements weren't met, and you have no additional quiz attempts available, or the training doesn't have a certificate. Note: Need help finding a download link for a certificate that should be available? Reach out to your admin and ask them to download it for you. Favorites The Favorites section is a great place to save your favorites and access training you find in the library. Here, you’ll find all the training you've favorited, regardless of whether it's complete or in progress. To add training to your favorites, click the heart icon on a title card. Remove content from your favorites by clicking the heart icon again. Browse the Library Access your account library by clicking Browse Library. There you’ll find all the training available to you. It’s also where you can favorite training in which you haven’t been enrolled. Learn more here.
AnthonyKarcz
2 years ago Place User Guides
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Reach 360: Manage Users
The People section of the Manage tab is where you create groups, add learners, and more. Keep reading to learn more. Manage the User List Invite Learners Manage Pending Users Modify Users Delete Users Bulk Delete Learners Manage the User List The Users tab lists learners, admins, reporters, and managers who've accepted an invitation to train on your Reach 360 site. You can search by name or email address with the search bar and filter the results by user role or group. You can also sort the list by when each user was last active with the Last Activity column. Self-registered users are denoted with a Self-Registered tag. Click Export to download a spreadsheet containing the name, email, last active session, role, and group membership of each user (the exported file will reflect any filters you've applied to the list). Admins, managers, and reporters are invited via Articulate 360 Teams. Learners are the only type of users you can invite from within Reach 360. Learn more about which tasks each type of user can perform in Reach 360 here. Invite Learners To invite a learner to your organization, click the Add Learners button. Type the email where you want to send a user’s invitation and press Enter. You can also add them to groups as they’re added to the list. Alternatively, you can assign all users in the invite list to the same groups using the menu in the upper right. Keep adding email addresses and choosing roles and groups as needed. Then click Add Learners to send an email invite to everyone you’ve added. You can also manage your learners with SSO or bulk-import learners with a CSV file. Add admins from the Articulate 360 Account Management Console. Manage Pending Users Once a learner has been invited, you can manage their invitation on the Pending tab. From here you can resend the invitation email or delete them from the list. You can select some or all of your pending invites and resend or delete them in bulk. Self-registered users are denoted with a Self-Registered tag in the Invited by column. Once you delete a pending invitation, the user can't use the existing email link to join, you’ll have to invite them again. You can also export the list of pending users to a CSV file. Modify Users Once a learner has accepted their invitation, they’re added to the Users tab. Click an entry to change a user’s name, modify their learner profile fields, or manage their group enrollment. Select the edit icon to edit a user’s first or last name. Add or edit learner profile responses by clicking the edit icon in the Learner Profile section. You must enter values for all required fields to save your changes. You can also modify manager and reporter assignments. Add a user to any existing groups by clicking Groups and selecting them from the pop-up window that displays. Quickly remove a user from a group by hovering over a group they belong to and clicking the X. Delete Users Remove a learner by expanding their record, clicking Delete User, and confirming the action. Their activity history remains available on the Reports tab after they've been deleted. Delete multiple learners by selecting the checkboxes next to their names, clicking Delete Users, and confirming the action. Note: Authors and admins can only be deleted via the Articulate 360 Account Management Console. Bulk Delete Learners Bulk delete learners by selecting the checkbox at the top of the name column. This selects all user records on the current page. Filter by group and user role if you don't want to select all users in your organization (authors and admins can only be deleted from the Articulate 360 Management Console). To select all users in the current filtered list, not just the users on the current page, click the Select all ## users message, where ## is all user records in the current filter. Click Delete Users and confirm the action.
AnthonyKarcz
2 years ago Place User Guides
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Reach 360: Get Started Using Reach 360
Hi, welcome to Reach 360! Watch the video for a demonstration of everything Reach 360 has to offer, then check out the sections below to explore further. Create Your Account Explore Your Dashboard Dive Deeper Upgrade to Reach 360 Pro Create Your Account If you've been invited to Reach 360 as a learner, get started by clicking the link in your invitation email. Click the Sign in with Google button to quickly create your account. You can also manually enter your email and select a password. In both cases, make sure you use the email address to which the invitation email was sent. Click Create Account to continue. Note: If you get an error when clicking the email invitation link, it may be expired. Contact the admin who sent you the invitation for further assistance. Articulate 360 Teams members: If you'd like to use Reach 360, contact your Articulate 360 Teams administrator for access. Explore Your Dashboard Your Reach 360 journey starts on the Learn dashboard. It's comprised of two parts. On the left, you'll see content that's been assigned to you and any content that you favorite! Start a course by clicking on it (find out more information about the tabs in the Learn collection). Dive Deeper Depending on your role, you'll see as many as three tabs at the top of the interface: Learn, Analyze, and Manage. You can find out more about each tab in the Reach 360 User Guide. There, you'll find tons of information. Feel free to explore and discover everything Reach 360 has to offer. If you need help, you can check out our FAQs for more information (including how to get in touch with Support). Welcome to Reach 360. We’re glad you’re here. Upgrade to Reach 360 Pro Want to know more about adding additional learners or activating Reach 360 if it's not already available for your account? Check out our guide on activating and upgrading.
AnthonyKarcz
2 years ago Place User Guides
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Reach 360: View Learning Path Reports
Select the Learning Paths tab to see all the learning paths for your account. At a glance, you’ll see how many training items each learning path contains, as well as how many learners are enrolled. Click a row to select a learning path and view its dashboard as well as enrollee and course reports. Viewing the Dashboard Viewing the Status and Courses Tabs Viewing the Activity Tab Viewing the Dashboard On the individual learning path’s report, you’ll see a dashboard at the top with the learning path name, number training items in the learning path, and learner statistics. If the learning path has been deleted, you'll be able to delete the report as well. The enrollees widget gives you at-a-glance insight into how enrolled learners are progressing through the training. The color ring updates to reflect the number of completed, in-progress, and unstarted learners. Next to the widget, you’ll see a breakdown of how they’re progressing through the learning path. On the right-hand side of the dashboard, you’ll see the cumulative number of hours spent learning. Click the arrow next to the learning path title in the dashboard to return to the main Learning Paths tab. Viewing the Status and Courses Tabs On the Status tab, use the drop-down menus to filter the view by time period, learner, or group. On the Course tab, you can filter by training. You can export the reports for each learning path to a PDF. The Status tab has a roster of all learners currently and previously enrolled in the learning path and lists their progress status in the learning path, how much total time they’ve spent on the learning path up to completion, last activity, and next due date (if applicable). Once a learner has completed a learning path, retaking it won’t change these metrics. Select a learner to expand the row. Here you’ll see the individual statistics for each course in the learning path, including their progress status, time spent on the training, their latest quiz scores, and when they last accessed the training. You can’t rearrange the data in these columns like you can in other reports. The data contained here contains only those learners enrolled in the learning path. Below the activity, there's a link to download the user's course completion certificate. To see data for individual enrollments, click the Courses tab to access the individual reports for the training that makes up the learning path. On this tab, you’ll see the number of lessons as well as how long learners have spent on it for each training. Viewing the Activity Tab The Activity tab is where you see everything learners have done in this learning path. It’s sortable by title, date, duration, number of lessons viewed, and quiz score (with red or green values for failed and successful attempts). Filter this view by groups, learners, or training using the drop-down menus. This report is exportable.
AnthonyKarcz
2 years ago Place User Guides
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Reach 360: View Question-Level Reports
With question-level reports, dive deep into how your learners answer individual questions on quizzes tracked for completion in your courses. Accessing Question-Level Data Viewing the Questions Tab Viewing the Learners Tab Viewing Reports for Third-Party Training Accessing Question-Level Data Question-level reports for quizzes tracked as a requirement for course completion are available in the corresponding course report. They don’t have an Analyze tab of their own. Select the Courses tab to display a list of all current and completed courses for your account. Select an item to access the individual course report. At the top, in the course report dashboard, click the Report link under the average quiz score to see the question-level report. Note: The question-level report displays data only for the quiz currently required for course completion. If you remove the requirement or select a different quiz, you won’t have access to the current question-level data. Viewing the Questions Tab Each question in the tracked quiz has its own individual breakdown. This displays the question, the answer results for all learners, and how many times learners selected each answer. Click View More Results if all the quiz answers aren’t displayed. At the bottom of each question breakdown is a tally of how many learners have answered the question and the overall percentage. Click Export to download a CSV file that contains a report of all the question breakdowns listed for the latest version of the course. Sort the results low-to-high or high-to-low with the sort menu. If you've enrolled groups in the course, filter the results to display only the scores for selected individual groups with the results menu (the menu doesn't include unenrolled groups even if a user is a member). Whenever you publish a new version of the course, reports on previous versions are still available from the Version dropdown menu. Viewing the Learners Tab Click the Learners tab to see how individual learners answered. Each learner enrolled in the course is listed, along with when they first completed the quiz, how long they spent in the course, whether they completed the course, and their best quiz score. Click an entry to see the individual question breakdowns for just that learner. If the quiz has been updated since the learner was enrolled, select a previous version from the Version dropdown menu to display the learner's answers (if any). If the learner takes the quiz multiple times, their previous attempts are available in the Attempts dropdown menu. The best attempt is shown by default. Each version of the course has its own best and previous attempts. Click Export to download a CSV file that contains a breakdown of the quiz attempt currently displayed. Viewing Reports for Third-Party Training When you import third-party training that includes tracked quizzes, Reach 360 generates question-level reports. If a quiz contains survey or essay questions, they’ll be excluded from the average quiz score and their answers displayed in the report. If a tracked quiz contains nothing but ungraded questions, you’ll see Survey listed in the quiz score column. Additionally, survey reports won’t contain an average score or quiz status. All survey and essay responses are recorded, click the View Results button to see additional responses not listed in the report.
AnthonyKarcz
2 years ago Place User Guides
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