reach 360
77 Topics200+ Features for Better E-Learning
The e-learning industry never stands still—and neither do we. Our customers are constantly learning, experimenting, and raising the bar for effective training. Their commitment to helping people learn better inspires us to design smarter solutions that save time and simplify content creation. In 2025, we added more than 200 new and enhanced features to Articulate 360. Just as skilled instructional designers create learning experiences tailored to specific objectives and audiences, we’ve built these features to help teams deliver engaging workplace training at the scale and speed they need to succeed. Explore the video and list below to see the improvements we’ve made across each app. Together, we’ll continue turning today’s challenges into tomorrow’s learning opportunities. Storyline 360 Accessibility Checker: Improve the accessibility of your content. Get actionable feedback based on key WCAG guidelines to instantly identify barriers like missing closed captions and disabled course playback speed. Math Equations: Build math equations using LaTeX syntax and revise them by adding color and alt text, all within Storyline 360. Voice Library: Discover the right voice for your content with thousands of ultrarealistic, AI-generated voices that can be filtered by age, gender, and use case. Morph Transitions: Engage learners with fluid transitions that seamlessly animate objects, shapes, and other content between slides. Advanced JavaScript API: Wow learners with powerful interactivity. Precisely edit object properties and create advanced animations like parallax using a JavaScript API. AI-Generated Alt Text: Insert AI-generated alt text for slide objects to improve accessibility. AI-Generated Captions: Instantly generate high-quality captions for your audio and video content to boost accessibility. Adjust Corner Radius: Keep your course design consistent by defining precise values for rounded corners. Merge Shapes: Unleash your creativity—use merge options to combine basic shapes into custom, powerful designs. AI Chat: Chat with AI Assistant to easily create content like audio, images, JavaScript entrance animations, and more. AI JavaScript Entrance Animations: Create engaging entrance animations without coding. Describe your idea and let AI Assistant build the JavaScript trigger for you. Modern Player Sizing: Enjoy more sizing options for the modern player. Lock the player size or let it adjust to learners' browsers. Set-Focus Trigger: Optimize accessibility with a set-focus trigger that lets you control when course elements receive focus. Multiple Glossaries: Articulate Localization users can tailor translations for different regions or business areas using multiple glossaries within a subscription to fine-tune terms and organizational language. AI Text-to-Speech Translation: Easily translate text-to-speech audio and AI-generated narrations with Articulate Localization to make your content more inclusive. CC Icon Labels on Stage: Text-to-speech narration, sound effects, and audio with closed captions now display a CC label in their audio icons on the slide stage for quick identification. Clearer Upgrade Project Text Messaging: The description in the Upgrade Project Text window is clearer, indicating that upgrading project text uses text autofit improvements. Updated Embedded Chromium Engine: We upgraded the embedded version of Chromium to 130.0.6723.117 in Storyline 360. CC Icon Labels on Timeline: Text-to-speech narration, sound effects, audio, and video content with closed captions now display a CC label in their audio icons on the timeline for quick identification. Quick Access to Closed Captions Editor: Open the closed captions editor right from the context menu to add or edit captions for media content. Automatic Captions for Text-to-Speech: Closed captions are generated by default when converting text to speech. Media Library Image Sorting: Quickly sort images in the media library by their pixel dimensions. Accessible Icon Defaults: New icons now display as individual icons to accessibility tools by default. You no longer need to hide each shape component of the icon separately. New Singaporean English Voice: We added a new Singaporean English neural voice, Jasmine, for text-to-speech conversion. Clearer Apply to All Labeling: We clarified the function of the Apply to all button for adding alt text in the media library and Size and Position window. Tabbed Media Library Panels: The media library now has separate tabs for alt text, captions, and internal notes. Reusable Zoom Regions: Keep your zoom regions consistent by copying and pasting them across slides. Text Entry Character Limits: Guide learners toward focused responses by defining character limits on text-enasztry fields. Drag-and-Drop Media Import: Easily drag assets from your computer and drop them directly into the media library. Esc Key Window Close Shortcut: Use the Esc key to close any window in Storyline 360. Renamed Player Background Option: We renamed the “player background color” option to “custom background color” to clarify its purpose. Mac Delete Key Support: Use the Delete key on a Mac keyboard to remove an object. Consistent Closed Captions Editor Controls: The options in the Closed Captions Editor window are now consistent with other feature windows. Expanded Icon Library: The icon library for buttons and markers now includes the X social media logo. New Korean Voice: We added a new Korean neural voice, Jihye, for text-to-speech conversion. New Emphasis Animations: Enchant learners with seven more playful emphasis animation options, including tilt, bounce, rotate, float, and more. Accessible Course Starter Template: Create inclusive content from the start with a template that meets accessibility standards. AI Caption Error Messaging: AI Assistant displays specific error messages when caption generation fails, making troubleshooting easier. Custom Player Background Color: Customize the page background color behind your content if you scale the modern player to fill the browser and turn off the menus and controls. Custom Sidebar Landmark Label: We improved the screen reader experience by adding a customizable player text label for the sidebar menu landmark. Adaptive Corner Radius Controls: Corner radius controls automatically hide on smaller objects to prevent accidental selection when trying to move shapes. Expanded Localization Language Support: Localization added support for 9 new languages—Khmer, Lao, Luxembourgish, Maori, Nepali, Nyanja, Samoan, Tetum, and Tigrinya. These languages are now available to everyone as text label options. Scene Thumbnails in Accessibility Checker: The accessibility checker now displays scene thumbnails, making it quicker to identify and fix scene-title issues. AI Caption Generation Status Alerts: AI Assistant displays a status notification when the caption generation process completes. Localized Audio Asset Insertion: Articulate Localization users can easily insert localized audio assets—no triggers needed. Accessibility Checker Performance Boost: We boosted the accessibility checker's performance to keep even the largest projects running smoothly and added sort order options for easier navigation. Windows Narrator and Magnifier Support: Windows Narrator and Magnifier are now officially supported in published courses, giving learners more ways to engage with content. Richer Screen Reader Context: Screen readers provide richer context for multiple choice and drop-down questions, math equations, and the player seekbar, ensuring learners can navigate and track progress more intuitively. High-Zoom Player Accessibility: Player controls, resources, and glossary terms remain fully accessible when resizing the browser or zooming up to 400%, giving all learners a smoother experience. Improved Image Generation Model: Get the image results you want with our latest image generation model that offers better prompt adherence and accurate text rendering. (This enhancement was enabled on October 23, 2025.) Automatic Captioning on Media Import: Streamline your captioning process with AI Assistant. Generate captions automatically when you import media with flexible settings to fit your workflow. Caption Text Shadow Control: Improve caption readability on any background by turning text shadow on or off. v3 AI Voice Model: Experience v3—the latest voice model for AI text-to-speech, delivering rich emotional expression and contextual awareness in over 70 languages. Legacy Voice Labels: Legacy voices are now clearly labeled to indicate that they won't be updated when AI models improve. Post-Recording Caption Generation: Maximize efficiency while ensuring accessibility by generating captions after recording audio in Storyline 360. Automatic Captioning on Project Import: Save time and boost accessibility by automatically generating AI captions for uncaptioned audio and video files when you import a Storyline 360 project. One-Step Caption Generation: Quickly improve accessibility by generating captions for course audio and video content in one step. WebM Video Support and Transcoding: Improve browser security for your videos. Storyline 360 now lets you add WebM videos and transcodes imported MP4s into both MP4 and WebM formats. Cover Photo Alt Text: You can now add alt text to your cover photos to improve accessibility. Optional MP4 Transcoding: Thanks to your feedback, Storyline 360 no longer transcodes MP4s into both MP4 and WebM formats. You can still add WebM videos. Bulk AI Alt Text Generation: Automatically generate alt text for your assets all at once, then edit or finalize each description right from the accessibility checker. AI Chat Text-to-Speech Generation: You can now chat with AI Assistant to generate text-to-speech narration from your slide notes in addition to your slide content or script. Rise 360 AI Course Drafts: Partner with AI Assistant to brainstorm, draft a full course, and iterate—quickly turning your ideas and source material into compelling content. Manage Blocks: Copy, move, and delete multiple blocks at once with manage blocks. Custom Block: Custom blocks give you new ways to engage learners by modifying pre-populated templates or creating your own custom block layout. Code Block: Ramp up interactivity by coding your own interactive blocks using HTML, CSS, and JavaScript. New Real Content Templates: Get a jump start on your internal AI training with these AI Policy and AI Best Practices content templates. Math Equations: Build math equations using LaTeX syntax and revise them by adding color and alt text. Quick Share: Use Quick Share to easily deliver everyday training to anyone via a shareable link that tracks learner views and guestbook entries. AI Text-to-Speech Translations: Easily translate AI-generated narrations with AI Assistant and Articulate Localization to make your content more inclusive. AI-Generated Captions: Boost your video's accessibility with AI-generated captions you can easily fine-tune using an intuitive built-in editor. Enhanced Matching Knowledge Checks: Matching knowledge check blocks have been upgraded with intuitive navigation, full keyboard support, and comprehensive screen reader integration. AI-Generated Text-to-Speech: Generate text-to-speech audio and transcripts with AI Assistant. Audio Transcription Interface: Add audio transcription for recordings and uploads with the updated audio interface. Audio Expansion: Insert audio in text, statement, image, list, carousel, flashcard, tabs, and accordion blocks. New Technical Training Course Template: Our latest course template gives you to the tools to provide next-level technical instruction with software demonstrations and engaging animation. Windows Assistive Technology Support: Windows Narrator and Magnifier are now officially supported in published courses, giving learners more ways to engage with content. Articulate 360 Tutorials Real Content Templates: Explore what can be done with and improve your authoring skills in Rise 360 with the Articulate 360 Tutorials real content template category. Multiple Glossaries: Articulate Localization users can tailor translations for different regions or business areas using multiple glossaries within a subscription to fine-tune terms and organizational language. Custom Block Focus Order Panel: Use the custom block focus order panel to set keyboard and screen reader order independently of object order. Expanded Localization Language Support: 9 new languages have been added to Articulate Localization. Custom Blocks Real Content Template: Explore how custom blocks can enhance your training with our latest custom built template. Content Tile Status Badges: Content tile badges let you see at a glance if content on your dashboard has been published to Reach 360 and if it's live or offline. Technical Training Tutorial: Get inspired by our latest technical tutorial that offers creative ways to combine blocks when creating technical training. Lines and Arrows in Custom Blocks: Create lines and arrows in custom blocks. LMS Export Usage Analytics: Training published to LMS export now sends Articulate non-identifiable usage data to help us improve our products. (Please note, this feature is rolling out incrementally to the entire community over the next 3 business days. If you don't see the LMS Export option, it hasn't been enabled for your account yet and data is not yet being collected for your exported training). Unlimited Matching Entry Characters: Eliminated character limits for matching knowledge check block entries. Updated Lato Font: The Lato font has been upgraded to V2 to support additional languages. This affects content published after this date only. Flexible Process Blocks: Enjoy more flexibility with process blocks. Turn off the step label to present non-sequential interactions. Improved Authoring Font Rendering: We've updated the font in our authoring experience to work better across platforms. The change only affects how things look while you're editing—not what learners see. Preserve Image File Quality: When uploading image files, select Preserve file quality to bypass optimization for the web. Button Block Customization: Customize button blocks with alignment, corner radius, and width options. Expanded Font Size Range: Font size now ranges from 1 to 800 pixels. Manually enter or access additional sizes from the font size menu in the text formatting toolbar. Scenario Block Visual Controls: Customize scenario blocks by turning off the background blur and hiding the characters. Global Audio Controls for Learners: Learners can adjust the volume and mute audio wherever it appears in training. Dynamic Browser Tab Titles: While authoring, your browser tab updates to show the current lesson title for better context and accessibility. Redesigned Matching Knowledge Check Blocks: Matching knowledge check blocks have been reworked to better reflect their original design while retaining full keyboard support and comprehensive screen reader integration. Restart Numbering for Divider Blocks: You can select a number at which to restart sequential numbering for numbered divider blocks. Accessible Audio Player Transcripts: Audio player transcripts are now keyboard and screen-reader accessible. Layout Color Swatch Selection: Unify your custom block design by selecting a color swatch from your current layout. Improved Multi-Object Guides: Improved the behavior of guides when multiple related objects are selected and moved in a custom block layout. Preview-to-Edit Context Preservation: When previewing a course from the course outline, clicking Edit opens the editor in the lesson you're previewing. Accessible Chart Blocks: Chart blocks are now keyboard and desktop screen reader accessible. List Block Color Overrides: Use the color picker in the list block formatting menu to override theme settings. Auto-Collapsing Navigation Sections: Automatically collapse sections in sidebar and compact navigation. Continue Block Styling Controls: Adjust the corner radius, color, and width for continue blocks. Code Snippet Copy Button: Use the copy button to easily copy the content of code snippet blocks. Superscript and Subscript Formatting: Add superscript and subscript formatting to text in custom blocks. Audio Transcripts in Custom Blocks: Add audio transcripts to audio objects in custom blocks. Private Block Templates: Block templates are no longer shared with your team by default. Hide LMS Interface Toggle: Select the Hide LMS Interface toggle when you export training for LMS to eliminate duplicate toolbar controls. Custom Block Alt Text Controls: In custom block, add alt text to objects, object groups, and the canvas. New AI Course Drafts Content Template: Learn how to create a first draft using AI Assistant with our latest real content template. Code Block Completion Parameters: Add completion parameters to your code block so that it works with continue blocks. Bullet and Number Styling Controls: Use the Bullet Style options in the text formatting toolbar to modify the size and color of bullets and numbers in lists. Unlimited Scenario Field Characters: Scenario block fields no longer have character limits. Web Export Without Cover Page: Remove the cover page when exporting training for the web. Default Language for Quick Share: Set the default language when sharing via Quick Share (requires Articulate Localization). Enhanced xAPI Export Reporting: When exporting training using the xAPI standard, you can set a reporting option. We've also made changes to xAPI exports to normalize file structure across all LMS export types. Multiple LMS Launch Instances: Launch additional instances of content exported for LMS outside of your training environment, as needed. AI Assistant Voice Library: Discover the right voice for your Storyline 360 content with thousands of ultrarealistic, AI-generated voices that can be filtered by age, gender, and use case. AI-Generated Alt Text: Insert AI-generated alt text for slide objects in Storyline 360 to improve accessibility. AI-Generated Captions in Storyline: Instantly generate high-quality captions for your audio and video content in Storyline 360 to boost accessibility. AI-Generated Text-to-Speech: Bring narration to life with AI-generated voices that are highly realistic and customizable. Add your script, define voice settings, and let AI Assistant in Rise 360 do the rest. AI Chat in Storyline: Chat with AI Assistant in Storyline 360 to easily create content like audio, images, JavaScript entrance animations, and more. AI JavaScript Entrance Animations: Create engaging entrance animations without coding. Describe your idea and let AI Assistant in Storyline 360 build the JavaScript trigger for you. AI-Generated Captions in Rise: Boost your video's accessibility with AI-generated captions you can easily fine-tune using an intuitive built-in editor. AI Course Drafts: Partner with AI Assistant in Rise 360 to brainstorm, draft a full course, and iterate—quickly turning your ideas and source material into compelling content. Context-Aware AI Writing: AI Assistant in Rise 360 is now aware of lesson material surrounding the current block and source documents, allowing you to generate relevant and cohesive content when writing and editing inline. CC Icon Labels on Stage: Text-to-speech narration, sound effects, and audio with closed captions in Storyline 360 now display a CC label in their audio icons on the slide stage for quick identification. AI Question Type Selection: AI Assistant in Rise 360 now lets you choose the question type upfront when generating knowledge checks and quiz questions. We’ve also improved the question preview for better readability. AI Statement Block Conversion: All text blocks can now be converted into a statement block with AI Assistant in Rise 360. Faster AI Voice Processing: We upgraded one of our AI text-to-speech voice models from Turbo v2.5 to Flash v2.5 in Storyline 360—boosting processing speed by 73%. CC Status Labels for AI Audio: Instantly determine if your AI-generated audio in Storyline 360 has closed captions with a CC label that appears next to each output in the Generate AI Audio window. CC Icon Labels on Timeline: In Storyline 360, AI text-to-speech narration and sound effects with closed captions now display a CC label in their audio icons on the timeline for quick identification. Expanded AI Source Documents: Repurpose your audio, video, and Storyline files as source documents for AI Assistant in Rise 360. Larger Source Document Uploads: We’ve increased the file size limit for source documents in Rise 360 from 100 MB to 1 GB. AI-Generated Knowledge Check Blocks: Instantly convert blocks into interactive, AI-generated knowledge checks that boost learner retention. PowerPoint Notes Extraction: AI Assistant in Rise 360 can now extract text from the notes section of a PowerPoint source document. AI-Generated Timeline Blocks: Turn sequential information into an interactive, AI-generated timeline block in Rise 360 that encourages learners to explore. AI-Generated Table Blocks: Transform raw data in source documents into a structured, AI-generated table block with just a few clicks. AI-Generated Quiz Interactions: Boost interactivity and reinforce learning with AI-generated fill-in-the-blank and matching questions for quizzes and knowledge checks in Rise 360. Source Upload Status Notifications: AI Assistant in Rise 360 now informs you when uploading source content takes longer than expected. AI Caption Generation Status Alerts: AI Assistant in Storyline 360 displays a status notification when the caption generation process completes. AI Content Feedback Controls: Help improve AI Assistant for everyone by providing quick thumbs-up or thumbs-down feedback on generated content in Rise 360. Public URL Source Support: Broaden the scope of your AI-generated output in Rise 360 using text-based content from publicly accessible URLs as source material. AI Caption Error Messaging: AI Assistant in Storyline 360 displays specific error messages when caption generation fails, making troubleshooting easier. Expanded Voice Favorites Limit: Add as many favorites as you’d like from the voice library—we’ve increased the limit from 10 to 10,000. EU Data Residency Compliance: AI Assistant now works better for EU data center users. AI requests made in the EU stay within the EU from start to finish to comply with regional data residency and processing requirements. v3 AI Voice Model for Rise 360: Experience v3—the latest voice model for AI text-to-speech in Rise 360, delivering rich emotional expression and contextual awareness in over 70 languages. Improved Image Generation for Rise 360: Get the image results you want in Rise 360 with our latest image generation model that offers better prompt adherence and accurate text rendering. Automatic AI Cover Images: AI Assistant now automatically adds a relevant cover image to your generated course draft in Rise 360. Improved Image Generation for Storyline 360: Get the image results you want in Storyline 360 with our latest image generation model that offers better prompt adherence and accurate text rendering. (This enhancement was enabled on October 23, 2025.) Automatic Captioning on Media Import: Streamline your captioning process in Storyline 360 with AI Assistant. Generate captions automatically when you import media with flexible settings to fit your workflow. v3 AI Voice Model for Storyline 360: Experience v3—the latest voice model for AI text-to-speech in Storyline 360, delivering rich emotional expression and contextual awareness in over 70 languages. Legacy Voice Labels: Legacy voices are now clearly labeled to indicate that they won’t be updated when AI models improve. Post-Recording Caption Generation: Maximize efficiency while ensuring accessibility by generating captions after recording audio in Storyline 360. Automatic Captioning on Project Import: Save time and boost accessibility by automatically generating AI captions for uncaptioned audio and video files when you import a Storyline 360 project. One-Step Caption Generation: Quickly improve accessibility by generating captions for your Storyline course audio and video content in one step. Bulk AI Alt Text Generation: Automatically generate alt text for your assets all at once, then edit or finalize each description right from the accessibility checker in Storyline 360. AI Chat Text-to-Speech Generation: You can now chat with AI Assistant in Storyline 360 to generate text-to-speech narration from your slide notes in addition to your slide content or script. AI-Generated Animations: Easily add built-in entrance, emphasis, and exit animations by chatting with AI Assistant in Storyline 360. Review 360 Annotated Screenshots: Make your feedback more precise by adding screenshots annotated with text, drawings, and shapes to comments. Course Updates in Review: Articulate Localization now includes a workflow for focusing on updated content. Validators can easily view and validate only modified text segments Review Request Status Button: We moved the Request Review button to the top bar so it's easily visible. The button label is dynamic, so you can see the item's request status at a glance. Improved Authoring Font Rendering: We've updated the font in our authoring experience to work better across platforms. The change only affects how things look while you're editing—not what learners see. Recent Reviewers Dropdown: Save time and effort when requesting reviews with a dropdown list that shows your most recent reviewers. Reviewer-Controlled Version Refresh: Reviewers now have control over when to refresh to a new version of a Review 360 item while viewing it. When a new version is published, a message with a Refresh button appears in the lower-left corner, and comments and validation suggestions for the outdated version are disabled. Restart Review Request: Restart your request review with a few clicks. No need to manually re-add reviewers or delete and create a new request. Nested Folder Depth Limit: We’ve limited nested folder depth to six levels to maintain accessibility and system performance. Custom Screenshot Annotation Styling: Customize individual screenshot annotations with specific colors, opacity levels, and stroke widths. Reach 360 Manual Course Completion: Manage course completion your way by entering quiz scores and completion dates for enrolled learners from course and learner reports. Custom Email Domains: Reach 360 accounts that use a custom domain can now send notifications from a custom email domain. Additional Learner Interface Languages: Additional learner profile languages added: Danish, Dutch, English (UK), Finnish, Norwegian, and Swedish. Rise Access from Reach Courses Tab: Reach admins who are also Articulate 360 seatholders can now switch to Rise from the courses tab via the Add Courses button. In-Place User Role Management: Modify a user’s role from learner to reporter, manager, or admin, and vice versa without leaving the users tab. Group Self-Registration Links: Existing users can now add themselves to groups using self-registration links. Enrollment Details in Reports: On course, learning path, and learner reports, see when a learner enrolled and if they enrolled themselves. Rise Dashboard Links: Quickly switch to Rise 360 with a handy dashboard link. Updated User Interface Font: We've updated our user interface font for a more consistent experience across platforms. The change only affects the user interface and doesn't impact learner content. Additional Learner Interface Languages: Learner profile languages now include Chinese (Simplified), Italian, Japanese, Korean, and Polish. Localization Articulate Localization: Articulate Localization launched! Train a global workforce within Articulate 360. Instantly translate Rise 360 and Storyline 360 courses into 70+ languages with fully integrated AI translation. Verify the accuracy of localized content with language validation in Review 360. Validators can preview their changes in context, and authors can import them directly back into the source project. Manage all your translations as one item, and publish them all at once to Reach 360 or your LMS. Multiple Glossaries: Tailor translations for different regions or business areas using multiple glossaries within your subscription to fine-tune terms and organizational language. AI Text-to-Speech Translations: Combine AI Assistant and Articulate Localization to easily translate text-to-speech audio in Storyline 360 and AI-generated narrations in Rise 360, making your content more inclusive. Course Updates in Review: Review 360 now includes a workflow for focusing on updated content. Validators can easily view and validate only modified text segments. Localization Usage CSV Logs: Keep track of Localization usage with a downloadable CSV log that shows admins every translation run by individual and group in account management. Audio Text Segment Identification: Quickly identify text segments for closed captions, audio transcripts, and text-to-speech scripts in Review 360, making audio validation more efficient. Publish your multi-language projects with the latest versions of Rise 360 and Storyline 360. Next-Generation DeepL Translation Engine: We've upgraded to DeepL's next-generation Large Language Model (LLM) to deliver better translation quality. Simplified Multilingual Publishing Options: We've simplified multilingual course publishing by moving package type options to the publishing window. Paragraph-Level Animation Support: We added support for animation by paragraph in multi-language projects. Rise 360 Localization Snapshots: Save and restore any version of your multi-language Rise 360 content with snapshots. Centralized Validation Toolbar: Quickly find all validation tools in a single, centralized toolbar in Review 360. Localized Audio Asset Insertion: Easily insert localized audio assets—no triggers needed. Refined Layout Issue Detection: To improve efficiency, the layout issue finder no longer identifies translated text with more or fewer lines. Language Search Filtering: Find your target language faster when translating projects—simply type the first few letters to filter the options in the dropdown list. Latin American Spanish Support: Added new Latin American Spanish language option. Expanded Language Support: Added support for 9 new languages—Khmer, Lao, Luxembourgish, Maori, Nepali, Nyanja, Samoan, Tetum, and Tigrinya. Improved Translation Accuracy for Headings: Improved accuracy when translating headings and formatted text in our top languages. Bulk Text Segment Updates: Reduce validation time by updating all identical text segments at once in Review 360. Default Language for Quick Share: Set the default language when sharing via Quick Share in Rise 360. Language Selection Reporting: Track which languages learners are selecting in Rise 360 courses using Localization data now included in xAPI and cmi5 statements. Caption Validation Sync: Validation suggestions for Storyline 360 closed captions are now reflected in the Review 360 course preview. Faster Review 360 Publishing: Publishing to Review 360 is now significantly faster. Articulate 360 Teams New Manage Teams Experience: Manage users, set permissions, and control access to Articulate products all in one place. Expanded User CSV Export: To provide a comprehensive view of both active and pending team members, we’ve included invited users and added Last Login and Status columns to the CSV export. Creator Permission Transfer: Members with 360 admin and group manager permissions can now transfer creator permissions to themselves, giving more flexibility when transitioning team members.40Views0likes0CommentsReach 360: Modify Custom Domain Settings
You can already customize your subdomain in Reach 360, but what if you want to take things to the next level with a completely custom domain that you already own? If you know how to add records to your domain name system (DNS) provider and then point your Reach 360 account to the new address, you're ready to go. Once that's done, you can even have learner notifications come from your own custom email! As soon as you’ve added the records to your DNS provider and everything is set up in Reach 360, traffic from your subdomain redirects to your new custom domain. Read on for detailed instructions. Set Up a Custom Domain Create a CNAME Record Enter Your Domain Address Specify a Custom Email Address FAQs Set Up a Custom Domain A custom domain is one that you own and control, usually purchased through a domain registrar. To make your custom domain appear as the URL for Reach 360, you need access to the settings for your registered domain (usually via the site where it was purchased) as well as owner-level access to your Reach 360 settings. Step 1: Creating a CNAME Record To add a custom domain to your Reach 360 account, start by adding a CNAME record to your DNS records. This masks your Reach 360 site's name by pointing the subdomain to the custom domain you own. Depending on whether you use a U.S. or EU data center for Reach 360, the CNAME record should follow this formula, including the dot after your hostname: U.S. Data Center your custom hostname. 60 IN CNAME custom.reach360.com. EU Data Center your custom hostname. 60 IN CNAME custom.reach360.eu. For example, if you wanted the hostname for your current Reach 360 site, glivy.reach360.com , to instead be learn.glivy.com , you would create a CNAME record in your DNS records that looked like this: U.S. Data Center learn.glivy.com. 60 IN CNAME custom.reach360.com. EU Data Center learn.glivy.com. 60 IN CNAME custom.reach360.eu. The steps to creating a CNAME for your site vary depending on the domain provider, but generally, you’ll need to add the CNAME directly to your DNS records. If you need additional assistance, contact the site where you registered your domain name. You may also need to set up a Certification Authority Authorization (CAA) record to specify which certificate authorities (CAs) are allowed to issue certificates for the domain. Note: Custom domain masking works only with web addresses that contain at least third-level domains. For example, learn.glivy.com and www.glivy.com are compatible, while glivy.com is not. Step 2: Enter Your Domain Address Once you’ve set up your CNAME record (and CAA record, if applicable), it’s time to make the switch! In Reach 360: Navigate to Manage > Settings. Under URL (visible to the primary admin only), click Manage Custom Domain. Select Use my own domain and enter your custom domain URL. Click Save Changes to complete the redirect from your current Reach 360 subdomain to your new custom domain. Once the custom domain is validated, everyone in your account is notified of the change via email. If you want to return to your original subdomain after the redirect is complete, click Change and select Use a Reach 360 domain. Note: If you wish to use a different custom domain URL after you've already set a custom domain, you must first switch back to your original subdomain before you make any DNS changes. Once you've switched to a Reach 360 subdomain, repeat the steps above. Specify a Custom Email Address Once you add a custom domain to your Reach 360 account, you can specify a custom email address for learner invites and training notifications. This replaces the default Reach 360 email address. Follow the steps below to get started. Under Email, select Use my own email domain. Enter your custom email address and click Save. This email must already be set up with your domain provider. Note: This email must use the same domain as your custom domain. Custom emails always begin with notifications-no-reply and end with your custom domain. You can only modify the 4th level of the address (the part directly after the @ symbol). For example: notifications-no-reply@custom.learn.glivy.com Once your custom email is saved, the values needed to update your provider settings are displayed. Access your domain provider's DNS settings. Follow the instructions for your provider to create a new TXT record using the Hostname and DKIM values. You'll also need to add a CNAME record using the CNAME value along with your custom email domain. Note that these values are displayed only until you refresh or navigate away from this page. Copy and keep them in a safe place for future reference. Click Start Postmark Verification to begin the verification process. This can take up to 48 hours (but is often less). Check your inbox for confirmation that your custom email domain has been verified. If we're unable to verify your email address, you'll receive an email with additional information. Until the email is verified, learner emails and training notifications will continue to be sent from your default Reach 360 email. If you remove or change your custom domain, your custom email reverts to the default Reach 360 address. FAQs What happens to my original Reach 360 subdomain when I use a custom domain? Masking with a custom domain preserves your original subdomain (unlike when you change your subdomain). If you ever stop using your custom domain, your Reach 360 URL will revert to your original subdomain. Will my custom email address remain if I stop using my custom domain? Email notifications return to their default address if your custom domain is disabled. If I change my custom email address, do I have to repeat the setup? If you change or reactivate your custom email address, any records you created for your domain provider are invalidated. You must repeat the setup steps using the new values provided5.5KViews0likes0CommentsReach 360: Publish Training
To add training to your account library, it must be published. Once it's live, you can enroll learners and groups or learners can discover it for themselves. Keep reading to see how to get training into the hands of your learners. Publish New Training Publish Updates to Existing Training Note: Reach 360 Admins can directly publish training from Rise 360 if they're also an Articulate 360 seatholder on their team. Publish New Training On the Courses section of the Manage tab, newly submitted content is listed at the top of the training list with an Unpublished button. Unpublished items are always listed before content with submitted changes. Don't see your training listed? If you're an Articulate 360 seatholder, you can also click Add Courses and select Publish Courses from Rise to open Rise 360. Note: Reach 360 content creators can select an admin to notify by email when submitting Rise 360 training. Storyline 360 training submissions automatically send a notification email to all admins. Click the item in the list and click the Publish Course button. The author may have modified these values already, but you can change them here before publishing. Above the title, click Preview Course to open the submitted training in a new tab. This doesn't count as an active learner event. For Rise 360 courses, set training completion parameters. Learners can complete the training by viewing a specified percentage, passing a selected quiz lesson in the training, or both. You can also choose to publish the training without a completion requirement. Note: If the author lowers the passing score of a quiz after the training is published, learners will have to take the quiz again in the republished training to gain the benefit of the lowered score, even if their prior score would be a success with the new parameters. The training duration value is how long it takes the average learner to complete the training. The default value is 30 minutes and can be overwritten. Select the Completion Celebration option to display an animated celebration for learners when they meet the completion parameters. You can also provide learners with a downloadable completion certificate. Note: If a user takes training as part of a learning path that has a completion certificate, they'll only be able to download one certificate for that learning path, not the individual certificates of its composite items. Set how long a learner has to complete the training after they've enrolled. You can set a specific date, no due date, or a custom timeframe of your choosing. When selecting an interval of a set number of days, the time period begins when the learner is enrolled in the training. If you’d like learners to be able to find this training in your account library, set Library Visibility to On. If set to Off, only those learners enrolled in the training will be able to take it. Also, we recommended turning off library visibility if the training is part of a learning path. Once library visibility is enabled, you can select the library where users can find it. Click the Choose Topic button, then select as many topics as apply from the pop-up menu. Use the search bar to filter the topic list. Click the X once you’re finished. Remove an already-added topic by clicking its X icon. Click Publish to complete the publishing process and return to the training details. Publish Updates to Existing Training When an author submits changes to training, it moves to the top of the training list under any unpublished training and displays a New Changes button. Click the training to access the training details. Click the Publish Updates button to open the Publish Course window. Review the publish settings as detailed in the previous section, making any changes as necessary. Note: When you republish an existing training where each lesson has been updated, the manually modified training duration value will be overwritten. Click Publish. Learners aren't notified when training is updated, you'll have to let them know there are changes. They'll see your updated content if they're currently taking or retake the training. If they've already completed the previous version of the training, their progress isn't reset. Pro Tip: Want to remove access to training, make it invisible to learners, or remove it from your library entirely? Click here for more information.2.6KViews0likes0CommentsArticulate 360: Mastering Permissions and Tasks in Articulate Platforms
This guide is your comprehensive resource for understanding and implementing permissions across Articulate platforms, including Articulate 360 Teams, Reach 360, and Review 360. It will help you: Distinguish between free and paid permissions Assign permissions strategically for optimal collaboration and security Streamline team onboarding with step-by-step task recommendations With the right permissions in place, your team will be ready to deliver exceptional learning experiences faster and with greater confidence. Let’s get started! Free Permissions Free permissions—those that don’t use a license on a subscription—are limited to administrative oversight or reviewing tasks. They can’t create or edit courses. The following list shows the free permissions on each platform: Articulate 360 Teams—Account Owner, Primary Admin, 360 Admin, Group Manager Reach 360—Admin, Manager, Reporter Review 360—Reviewers (with or without an Articulate ID) Note: Except for subscriptions purchased through global resellers and distributors, account owners are also assigned primary admin permissions. Platform-Specific Permissions and Tasks These are the permissions and tasks available across Articulate 360 Teams, Reach 360, and Review 360. Articulate 360 Teams Account Owner—Purchases the subscription and is responsible for key administrative tasks, such as: Billing management, including updating payment methods and making billing decisions (if purchased through a global reseller, contact the reseller directly for billing management) Purchasing additional seats for the team Primary Admin—Manages creators, groups, and admins, including overseeing all team members and organizational settings, including: Enabling or disabling Articulate AI services Changing the Reach 360 URL Enabling single sign-on (SSO) for learners Note: The primary admin can serve as an admin for multiple teams but can only be a user on one team. The primary admin must have a creator license if they want to create content. 360 Admin—Manages all creators, groups, and admins, including Reach admins. They do not consume a creator license by default. If assigned a license, they can also manage Storyline team slides and rename and delete shared Rise 360 block templates. Group Manager— Manages creators within specific groups. They do not consume a creator license by default. If assigned a license, they can also manage Storyline team slides and rename and delete shared Rise 360 block templates. Creator—Creates courses and collaborates on projects using Articulate 360 apps like Storyline 360 and Rise 360. Each creator must be assigned a license. Note: Creators may have different collaborative roles within the various Articulate 360 apps. Reach 360 Primary Admin—The same as the Articulate 360 Teams account owner. They manage billing and have full admin rights. Admin—Manages all learners and training settings and has access to the Learn, Manage, and Analyze tabs. Manager—Manages assigned groups. They can invite learners, remove group members, assign training, and view reports for their groups. Reporter—Accesses automatically generated metrics for specific groups or the entire account, as assigned. Learner—Participates in assigned training and has access to the Learn tab. Note: Reach 360 has two available plans: Reach Starter, included in the price of Articulate 360 for up to 300 active learners per annual term Reach Pro, a paid upgrade for 301 or more active learners per annual term Review 360 Content Owner—Uploads content and has full control over the Review item. They must have a paid seat. Editor (in team folders)—Manages shared team folders and items but can’t delete, move, or change their permissions. They must have a paid seat in the same team subscription. Reviewer (with an Articulate ID)—Reads, posts, edits, resolves, and deletes their own comments. They can also access additional Review features. They do not need a paid seat. Reviewer (without an Articulate ID)—Reads and posts comments, inserts emojis, @mentions other reviewers, and adds attachments. They do not need a paid seat. Recommendations for Assigning Permissions When assigning permissions, we recommend following these five steps in order: Assign Administrators First. Begin with the Account Owner and Primary Admin to configure account settings and manage initial setup. Delegate Management. Assign Articulate 360 Teams Group Admin or Reach 360 Manager permissions to individuals who lead specific groups or teams. Enable Collaboration. Assign Articulate 360 Teams Creator permissions to content creators and collaborators. Add Learners. Assign Reach 360 Learners once content and training environments are set up. Use Reviewers Strategically. Assign Review 360 Reviewer permissions to stakeholders for content feedback. Here are ways to invite reviewers. Learn More To learn more, please see the following user guide articles: Articulate 360 Teams: Roles and Permissions Reach 360: Understanding User Permissions and Roles Review 360: Understand Tasks and Permissions Rise.com: Manage User Roles and Permissions1.7KViews0likes0CommentsReach 360: Manage Your Account Settings
The Settings section of the Manage tab is where admins can modify account-wide settings like organizational information, company logo, notification emails, custom fields, and more. Let's go through each tab. Account Learner Notifications Registration Account The account tab is where you make changes to company info and account-wide settings. Upload Logo Click the Upload Logo button to choose an image from your computer to use as your account logo. Just like that, your logo is updated throughout Reach 360 and at the top of all emails. Pro Tip: Before you upload, make sure you remove as much whitespace as possible from around your logo before uploading the image. Your image should be about 35px high. If you’re using a transparent background, your image file should be saved as a PNG. Company Name and Time Zone Enter your company name and time zone. Due dates are based on the time zone you enter here. Tip: Completion certificates use the name you enter in the Company Name field. Brand Color Select the default accent color for your account with Brand Color. Either select one of the default colors or choose your own (or enter the RGB value) in the color selector that appears when you click Custom. You'll see the selected color across Reach 360 in your logo, buttons, even the favicon. Custom Domain Settings If you're an owner, click Manage Custom Domain to modify your current Reach 360 subdomain or mask your subdomain in a custom domain of your choosing. Adding a custom domain also gives you the option to specify a custom address for learner emails and training notifications. Modify Your Subdomain By default, Reach 360 uses a subdomain that you can modify. Under URL, you can modify your Reach 360 subdomain when Use a Reach 360 subdomain is selected. This URL is where users access your site. If you change your subdomain, users accessing the previous subdomain are automatically redirected to your new subdomain for thirty days. After thirty days, the previous subdomain is released and can be reused by anyone. Subdomains can only contain letters, numbers, and hyphens. Note: The URL for U.S. subscribers ends with reach360.com . For EU subscribers, it ends with reach360.eu . Custom Certificates Customize training certificates and manage existing custom certificates by clicking Manage Certificates. These certificates can be assigned as the default certificate for all new training or assigned to specific training. API Keys Generate and manage already-generated API keys to use with the Reach 360 API. SSO If you're the primary admin, you can enable SSO for your Reach 360 learners. Learner Notifications The system sends default emails to notify learners when they register, when training is coming due, and when training is overdue. You can send a preview of the current message to your email by clicking Send me a Preview. You can also customize the subject and body of the email by clicking Edit content. Note: Default reminder emails are sent in the learner's selected language. Preview emails are always sent in English. Editing Learner Notifications Select Manage > Settings > Learner Notifications and, in the appropriate section, click Edit content. Enter text in the Subject field to customize the subject line of the auto-generated email. In the Body field, enter text to customize the body of the email. Click Save Changes to commit the changes. Click the Back to link to return to the Settings tab. For welcome emails, the name and email of the admin that generated the invitation are automatically included below the customized welcome email text. For training reminders, you can use the following dynamic variables in your email templates to personalize and add details specific to each recipient: [learner_name] to add the recipient's name [course_name] to add the course name [due_date] to add the due date Neither the Subject nor the Body field has a character limit. Note: Only new users invited from Reach 360 receive customized emails. Customized emails are sent in the language written. Modifying Email Reminders Learners receive notification emails when they're enrolled in or complete training. They also receive reminders when a due date is pending or training is overdue, when applicable. Email reminders can't be disabled, but they can be customized. Use the Email Reminders section to preview the notifications sent to learners or modify the time period and frequency of reminders. Previews are sent to your registered email address. Note: Any modifications apply to emails only. Changes made here do not affect the timing of Slack or Teams notifications. Registration Self-Registration Enable or disable the option for users to register themselves as learners on your account and customize your self-registration page. Learn more about how this works. This option must be selected to enable group self-registration and direct content sharing. Custom Learner Profile Fields Use custom learner profile fields to collect additional information from learners when they register for your site. This is the page registrants see after verifying the email they provided when clicking an email invite or self-registering. Click Manage Fields to see the custom fields that are currently defined or to add new fields. To add a new field, click Create New and select Text or Drop-down. For text fields, enter a label and an optional description. For drop-down fields, add options for learners to choose from (options display in the order in which they're entered). Click Create when you're finished. Preview how the field looks by clicking the registration page link in the section description (the preview page isn't clickable). Pro Tip: Want to add a learner profile value for existing users? Once you've created the field, you can manually add the value to individual user records or make bulk changes via CSV. Learner profile fields are visible on individual learner records. Add or edit responses on the Manage > People tab by expanding individual records and clicking the edit icon in the Learner Profile section. You must enter values for all required fields to save your changes. To modify or delete a field, hover over it, click the icon that appears, and select Edit or Delete. When you delete a custom field, all user data associated with that field is also deleted. Adding a custom learner profile field with the same name as one that's been previously deleted doesn't restore previously entered data. Delete individual drop-down options by hovering over the option and clicking the X that displays. Note: Custom field labels and drop-down options must be 50 characters or fewer. Descriptions can have up to 120 characters. Learner entries are restricted to 200 characters or fewer. You can't have more than 200 options for a drop-down field.3.4KViews1like0Comments
