Sub Groups in Reach 360
It would be great if there could be sub-groups under user groups in Reach 360. For example, I have several clients who need to train groups of people. I would like to set up a group called Client A and then have subgroups (HR, Customer Service, IT, etc) that could be assigned targeted Courses and Learning Paths.Pass/Fail reporting in Reach360 from Storyline course
Hi all, what’s the best way to set up pass/fail reporting in Reach from a scenario-based graded course created in Storyline and uploaded as a Rise lesson? (Not a block within a course). I’m only getting the score if the user passes the quiz, otherwise it’s getting marked as incomplete.Reach 360: Can't edit course thumbnail
I saw an answer about how to change a course thumbnail in Reach 360 posted 4 months ago, but the answer was you needed to click on the course thumbnail and be an Admin to view the Details tab after opening course information from the Manage page. I am a Reach 360 Admin and after following the instructions, I can't see the details tab. I only see the Groups and Learners tabs. There were suggestions I clear my cache or login using a different browser. I did those things and I went as far as disabling my ad blocker in case it was interfering in some way. Thank you. -EricReach 360: Manage Your Training Settings
The Courses section of the Manage tab is where you view your team's training list, view training settings, and publish training. Keep reading to learn more. Managing Training Previewing Training Exploring Training Details Managing Publish Settings Sharing Training Adding and Removing Groups Adding and Removing Learners Managing Training The Courses tab lists all of the individual training items in your account library, sorted by the date they were last updated. Unpublished training is at the top of the list, followed by training with submitted changes. The total number of training items you currently have in your account is above the list. Training can be Rise 360 or Storyline 360 courses, Rise 360 microlearning, or imported third-party training. Use the search bar to find specific training items. From here you can also, import third-party training. Click Export to download a spreadsheet containing the ID (for support purposes), title, owner, number of enrolled learners, and date of last activity for your training (the exported file reflects any filters you've applied to the list). Click individual titles to view and publish training. Previewing Training Hover over an item in the list and click the eye icon that appears. You’re provided two choices: Current Published Version and Latest Submitted Version (if there’s a pending update). Selecting an option opens the training in a separate tab. Note: Launching content previews from the Training tab isn't logged in activity reports or considered an active learner event. Exploring Training Details Click an item in the list to see its details. Here you can see which groups and learners are enrolled in the training, access the course report, manage publish settings, and more. Click the arrow next to the title to return to the full list. Enrollee Numbers Under the title, you’ll see the number of enrolled learners. This count includes group members as well as individual learners. View the Training Just like you can from the training list, view the last published or latest submitted version by clicking View Training. Share Training If sharing is enabled, click to display the share URL and download the QR code. Edit Source Content If you're the author or a collaborator on the training in Rise 360, you'll see a link to Edit in Rise. Reach 360 admins with no Articulate 360 access won't see the link. View the Course Report Click View Report to go to the relevant report in the Reports tab. Delete the Training Click Remove and verify your decision to cancel all enrollments and delete the training from the library. This completely removes the current published version from the library and discards any pending submitted changes. If users were enrolled, the Course Deleted tag is added to the relevant course report and activity report entries. The author must submit the training and the training be published for it to appear again in the library. A re-published training doesn't retain the statistics of the removed version. Select and Remove Topics The Library Topics section lists all topics assigned to the current course. Click Choose Topic to access the available topics. Use the search bar in the pop-up menu to filter your results. Select as many topics as apply and click the X to close the pop-up window. Remove an already-added topic by clicking its X icon. Add/Modify Cover Photo and Description Reach 360 admins can add or change cover photos and descriptions for training published from Storyline 360 and imported content. Only authors can change cover photos for training published from Rise 360. Read on to learn how each process works. Storyline 360 and Imported Content On the details tab, click the Add Cover Photo button. Either upload your own image or select one from the Content Library. Once you’ve added the image, hover over it, click Edit Image, and select Edit alt tag to enter an alt tag and improve accessibility. You can also enter a cover page description. The LMS export settings used for the training display below the description field. Rise 360 Reach 360 admins can’t change cover photos for Rise 360 courses published directly to Reach 360 from the Publish menu. The course author must set the cover photo in Rise 360 theme settings and republish. Description options aren't available for training developed in Rise 360. Managing Publish Settings The dashboard for each training provides easy access to its publish settings. From here you can: Use the Status switch to take a published training offline or make it live. This section also displays the date it was last modified. Modify the completion requirements (Rise 360 courses only), toggle the completion celebration, select and manage certificates, and adjust the training duration. Modify the default due date period, make the training visible in the library, add or remove the course from multiple libraries, and disable direct sharing. If there are pending updates, a Publish Updates button displays. For more information on publish settings, click here. Sharing Training Direct sharing is enabled for all new content published to your Reach 360 library. Click Share Course to display the shareable URL and QR code display. Click Copy to copy the URL and Download QR Code to download an image file of the QR code with the same name as the training. Existing Reach 360 learners and users can use the links to go directly to the shared training. If self-registration is enabled for your account, these options also act as self-registration links for new learners. If self-registration isn't enabled, only currently registered users can access the linked training. Any self-registration page customizations are also reflected in direct sharing self-registration pages. Adding and Removing Groups An easy way to enroll lots of learners at once is by adding a group. Click the Add Groups button (or Enroll Groups if there aren’t any groups enrolled in the training). In the enrollment window, you'll see the groups already enrolled and can select additional groups. Once you’ve selected all the groups you’d like to add, click Enroll Groups. Select a group to see its members in the People tab. Use the Everyone group if you want all current and new users to be enrolled in training automatically. This makes training available to users even if they're excluded from the library it's in. Note: Zero-member groups don't display on the groups tab. When you add at least one learner to a group, they're automatically enrolled in the training and the group displays. Remove a group from training by hovering over its entry and clicking Remove. Adding and Removing Learners To enroll individual learners, select the Learners tab and click the Add Learners button (or Enroll Learners if there aren’t any learners enrolled in the course). In the enrollment window, start typing a name. A pop-up automatically returns learners’ names as you type. Click a name to select it and add the learner to the list. Once your list is complete, click Enroll Learners. Remove a learner from training by hovering over their entry and clicking Remove. Please note, individual learners that are part of groups added to training aren't listed on the Learners tab.Reach360 - Manual Reminder or Link Options
Hello! I have a few questions: We are looking for a way to manually send a reminder to employees who have started their course but have not finished, and now they report that they cannot find the email with the link. We know there is a way to manually resend the invite when the invitation is pending, but is there a way to manually send a reminder after they have started? Alternatively, is there a place to copy the invitation link and send it to the employee directly from our email system? Is there a place in the platform to see confirmation of the invitation emails and reminders that have gone out? Thanks!
