Transform Your Customer Service Skills – Interactive Rise 360 Training
Step into real-world customer scenarios where your decisions shape exceptional experiences. Learn, respond, and improve your skills one decision at a time. Course Highlights Why Customer Service Matters Key Customer Service Skills Communicating Positively Handling Difficult Situations Quiz & Practical Application Summary Start Learning Today: Elevate your customer service skills and create memorable experiences with every interaction. https://www.swiftelearningservices.com/customer-service-training-rise360/Check out the course on Customer Service Training
Hello Everyone, Here is my very first attempt to create a course. I would be highly obliged if you could spare a few minutes to give me a review, which will help me improve and Learn better. Demo Link - Demo Link Here are the details Problem New employees at Smart Petting need a consistent and efficient way to learn store policies, product knowledge, and customer care. In-person training is often inconsistent, time-consuming, and disrupts store operations. Solution I created a digital onboarding course using Rise 360 with custom Storyline blocks. The course delivers: Interactive, scenario-based learning Step-by-step onboarding structure Custom blocks for engagement and practice Flexible, self-paced training for all locations Outcome This program ensures every new hire gains the knowledge, confidence, and customer service skills to uphold Smart Petting’s standards while providing excellent care for both pets and customers.CARING Customer Service
Please find my challenge submission featured within my portfolio of work. https://acarterportfolio.wpcomstaging.com/portfolio/elh519-rise-custom-blocks-in-a-customer-service-course/ This was an existing Rise course that I de-identified and modified to utilize the new Custom Block feature. I enjoyed exploring the new feature, saw several opportunities for better visuals, and quickly began creating my own custom blocks from scratch by the end of the course. I share the opinion of other submissions: I look forward to added interactivity within the custom block editor. Have a great day and thanks for looking!Great use of Storyline in Rise for Listicles
This basic tab style interaction is made in Storyline for use as an alternate way to present a list of content in Rise. This is simple yet modern enough design to add that extra engagement factor and clearly present text, icons, additional content, and more! The Storyline is designed at 1280x500 to allow for HD width format and still allow for the full interaction to fit (without scrolling) in a smaller screen. Download the Storyline file | See it in action here!7 Things About Building a Growth Mindset
About the Project It’s been a while since I created something in Rise, so this was a nice chance to revisit it. I still love Storyline more for the flexibility and creativity it allows, but Rise made it easy to build a clean, fast microlearning experience. In this project, I used a brain-themed interaction where learners select different parts to discover simple, positive mindset shifts. Quick, encouraging, and easy to navigate! Implementation I designed this using the "7 Things" framework to keep the flow clear and focused. Each tip is revealed through a labeled graphic interaction, paired with warm, conversational voiceover lines to make the experience feel personal. The goal was to keep the visuals light and the messaging actionable, reminding learners that growth happens one small choice at a time. Try the Demo 7 Things About Building a Growth Mindset About Me Jayashree Ravi Learning designer passionate about creating thoughtful, engaging learning experiences. Feel free to connect with me here or on LinkedIn! Always happy to exchange ideas and inspiration.
