accessibility
64 TopicsStoryline 360: Keyboard focus missing for right-click trigger
Hey all, I have a short simulation built that functions well with a mouse, but keyboard navigation gets stuck when the trigger is "user right clicks" on a hotspot. In these cases, the focus indicator is missing, and the user cannot even focus on the hotspot. Any ideas?36Views0likes4CommentsEndless Loop in Labeled Graphic Block
Hi everyone, I'm currently evaluating keyboard navigation for a course using NVDA. I'm having trouble getting stuck in an endless loop around a labeled graphic block, and unsure if: There's something I'm not adjusting in Rise 360 This is a "me problem" with NVDA navigation I didn't have this issue with another labeled graphic block, but I'm not sure what the difference is. When testing with NVDA, I'm using Tab to navigate to the Next button of each Marker's description. But then after Marker 5, instead of exiting to the next Continue button outside of the block, it just keeps me going around and around in an endless loop. (I originally had each marker styled as a plus sign, but had hoped numbering them would fix the issue.) Unfortunately, I didn't find the Accessibility Info section of the Rise 360: Using Labeled Graphic Blocks particularly helpful.37Views2likes1CommentAccessible PDFs in Rise360
Hi everyone, Any insight very much appreciated! Context: I used Adobe Acrobat Pro to make two PDFs accessible by adding tags and adjusting the reading order, etc. Everything works smoothly with NVDA when opening each PDF. The Issue: The trouble starts when I link to the PDFs within my course under a "Further study and resources" type section. The PDFs open in the browsers I've tested, but NVDA simply says things like "Document loading complete. You are on page 1. frame. document content region." I've tried navigating via headings, links, interactive elements, and even just Ctrl + directional arrows, but none of the content appears tagged or readable. The Ask: I'm not sure where to go from here... Add the PDFs as Attachment blocks instead (but then every learner has to download to view)? Add a note at the top of the resources section ("For the best screen-reader experience, please download PDFs and open in Adobe Acrobat Reader.") and then put something like "Accessible, tagged PDF" after those files? A third and much better option that someone can recommend? Thank you!!Solved46Views0likes2CommentsIn Case You Missed It (ICYMI): Accessibility Updates in Q2 2026
Welcome to our Q2 2026 update! This quarter continued our focus on supporting the creation of accessible training and improving the learner experience. From new capabilities for identifying accessibility improvements to refinements for screen reader users, keyboard navigation, and color contrast, these updates reflect our ongoing commitment to accessibility across Rise and Storyline. Our community continues to grow. We now have 970 members, an increase of 54 this quarter. We’re glad you’re here. Let’s take a look at what’s new this quarter! Highlights This Quarter This quarter's accessibility updates centered around three themes: Identifying accessibility improvements earlier Storyline Labs introduces an experimental Color Contrast Check that helps identify color contrast issues across an entire project, while updates to Rise theme colors ensure contrast is calculated correctly across supported theme elements. Giving authors more control Storyline now lets you choose which objects are visible to screen readers, giving you greater control over how your training is presented to assistive technologies. Improving the learner experience Across Rise and Storyline, we refined screen reader support, keyboard navigation, focus management, and question interactions to provide a more predictable experience for learners using assistive technologies. Together, these updates continue our focus on supporting accessible training and improving the experience for everyone who creates and completes it. Product Updates Rise Enhanced: To improve accessibility, we've globally applied WCAG 2.1-compatible contrast to theme color elements that previously had contrast calculated incorrectly. Enhanced: Improved screen reader focus behavior so that, after answering a knowledge check, focus moves directly to the next relevant content. Enhanced: Improved tooltip behavior so that only meaningful tooltips are displayed for interactive elements like the block selector and sorting activity. Enhanced: Preview now opens the entire course, with full navigation. Enhanced: The video player is now consistent across the app and provides a refined experience with better responsiveness on mobile devices. Storyline New: Easily control which objects should be visible to screen readers with a new accessibility toggle in the timeline. New: Storyline Labs is here! Access experimental features early from the Labs button in the File or View tab. Available in Labs: Color Contrast Check helps identify color contrast issues across an entire project using the accessibility checker. Fixed: Screen readers announced extra text when certain question types were used. Fixed: A trigger designed to fire with a user click incorrectly executed when using a screen reader. Fixed: Text-entry fields didn't follow the defined custom focus order during preview. Fixed: Windows Narrator read bulleted and numbered list items twice. Fixed: Screen readers didn't correctly announce nested list items in the Notes panel. Fixed: The accessibility checker incorrectly reported issues on screen recording slides where all objects were hidden from accessibility tools. Fixed: The focus order was incorrect for screen readers when the Transcripts tab was opened. Fixed: Drop-down question choices didn't display a scrollbar when the list couldn't fit all choices. Other Updates Updated Articles Storyline 360: Working with Buttons Rise 360: How to Use Process Blocks Rise 360: Our Accessibility Journey Storyline 360: Our Accessibility Journey Storyline 360: Working with Variables Storyline 360: Working with Triggers Storyline 360: Pick-One Questions Accessibility Index57Views1like0CommentsNew in Labs: Color Contrast Check in Storyline 360
Hello, my fellow a11y friends! We just launched the new Color Contrast Check inside Storyline Labs, and it’s ready for you to try out! This feature integrates directly into your built-in Accessibility Checker, making it easier than ever to catch text and object fill contrast issues before you publish. No extra tools required. We want to build the best possible version of this tool, which means we want to hear from you. Turn it on in your Labs settings today, test it out on your current projects, and let us know what you think. Check out the New in Labs: Color Contrast Check in the Accessibility Checker post for more details!170Views0likes4CommentsAccessibility - Screen Readers and TTS
Hi, I'm currently completing an apprenticeship in Digital Learning Design, and I'm working through some content on accessibility. Previously, all our storyline courses had text-to-speech added on, but the accessibility features such as alt text and focus orders weren't used. Since I've learnt more about screen readers through my apprenticeship, I've been following correct processes and designs for best practice with screen readers. However, as these read out the text on screen, I'm wondering if the text-to-speech I manually add onto all slides is still required? Part of me thinks it might be too much if both the audio on the course and the screen reader are reading the content out loud, but then we might have learners with dyslexia, for example, who might not require a screen reader but still prefer to have the text read aloud. How does everyone else navigate this? Do you use both or one or the other? Thank you!121Views0likes3CommentsRise 360 Q1 2026 Accessibility Updates
We recently posted a new update in the Rise 360 Accessibility Journey, highlighting some of the accessibility improvements and enhancements delivered during Q1. From the new and improved sorting activity to expanded audio support, this work reflects our ongoing commitment to building more inclusive learning experiences for all learners. The update also includes links to our revamped conformance reports and maturity plans for both Storyline and Rise. Accessibility is never a one-time effort, and we’re grateful for the feedback, insights, and conversations from this community that help shape our work. Do you have a Rise accessibility improvement or resource you'd like to see next? Let me know in the comments! Read the full update here: Rise 360: Our Accessibility Journey97Views0likes1CommentPlayer Setup Recommendations for 508/WCAG 2.1 AA: Menu, Transcript, Navigation Buttons
Lately, I’ve been seeing an increased focus among organizations and government entities on ensuring Storyline courses meet WCAG 2.1 Level AA and Section 508 standards. While Storyline 360 offers several ways to create accessible content, I’m looking for general best practices for configuring the Storyline player so that it is straightforward for developers to implement while also providing a seamless experience for screen reader and keyboard users and meeting these requirements. I would love to hear your recommendations on the most effective way to set up the player, whether that means using the built-in player features or developing a custom navigation interface. Specifically: Transcripts & Glossaries: Do you recommend using the built-in player tabs, such as the Notes panel and Glossary tab, or is it better to build custom on-screen versions? If using the built-in player, does the Notes panel function sufficiently to meet accessibility requirements, or would you recommend a different approach for transcripts? If you do use the Notes panel, do you recommend placing it within the menu sidebar or at the top? The Menu: For menus that outline the course structure, do you recommend excluding it to reduce “tab fatigue” for screen reader users, or including it so learners can better track their progress? If a menu is included, do you prefer using the built-in Storyline menu or creating a custom one? If you use the built-in menu, is it best practice for the sidebar to start collapsed to keep the focus on the main content, or expanded for easier access? Also, when using the built-in player menu, do you recommend including subheadings? Navigation Buttons (Next/Prev): Do you recommend using the built-in Next/Previous buttons or adding custom on-screen buttons? While I know the built-in buttons now support accessibility shortcuts, many developers still seem to create their own Next/Previous buttons. I assume this is to provide a more intuitive end-of-slide experience. In any case, I would value your suggestions and would especially appreciate understanding the reasoning behind the recommended setup.303Views0likes2Comments