Hosting on SharePoint Online Help Needed
Dec 16, 2016
Hello,
I understand that when hosting in a SharePoint Online library, all html extensions must be changed to .aspx. I've done that and changed any related links.
SharePoint online also seems to have trouble with flash, so we're using story_html5.aspx as the main file.
The training works fine on our SharePoint Online, but our client, who is posting it the same way is having rendering issues. Basically, he only sees the "next" and "previous" buttons. (screenshot attached)
This is a Storyline 2 file, published as "web".
So far, we have checked the following:
- The published file is unzipped
- all files are uploaded, and in their original file structure
- we're using the same browser (IE)
- We used "upload in explorer view" in SharePoint
Any help would be GREATLY appreciated!
15 Replies
Hello David - As strange as that image may seem, this is something that we've seen previously.
It's typically due to viewing HTML5 in an unsupported environment, such as IE.
You must have different settings to allow yours to work correctly or perhaps you are still viewing the content locally, which could provide different results as well.
You can check out all of our system requirements here.
Hi Leslie,
Thanks!
Mine is being viewed online (in SharePoint Online), and my client reports that he sees the same effect in Chrome, FIrefox, and IE--all of which are the most recent versions.
Any other ideas?
Hi David,
You mentioned changing the end of the file path as something needed for Sharepoint, have you tried it without changing that file path as well? I'm not well versed in Sharepoint as its not something we can offer support for, but I know a number of folks in the community utilize it, so hopefully they're able to chime in here as well.
I was just reading some other discussions this AM and saw this one where Kevin shared some SharePoint steps, and although it seems focused on storage he may be someone you can reach out to using the contact me button on his profile.
Hi Ashley,
The hosting platform I'm talking about is SharePoint Online, which comes free with all Office 365 implementations. The main problem is that it will not accept upload of HTML files. I was able to convert to .aspx, but the training is still not working for our client.
I understand that you do not currently support SharePoint online. You might have one of your engineers take a look at it, as we're seeing a huge increase in corporate adoption. As I said, it comes free with Office 365.
Thanks!
Thanks David - I know other folks have hosted content within Sharepoint, I just don't always know how. :) Based on that I don't know if a lot has changed with the SharePoint Online or Office 365, but you may want to look at the below discussions:
I also wanted to note that when using Office 365, Articulate products don't support:
for use with things like translation export, publish to Word, etc. So just something to keep in mind!
Hi, I read this thread and see that the last post was a year ago. By now, do we already have a solution to be able to publish Storyline on Sharepoint O365 aka SharePoint Online? Thanks.
In fact, the answer is crucial as we are preparing a Business Case to our Corporate Management whether we would buy the license for Storyline 3 or not. So far with the trial it does not work with O365 Sharepoint. Thanks for your support.
Hi there, Phumintr. SharePoint Online won't host the type of output that Articulate creates. The SharePoint server should work for you, if that's an option!
If you're using SharePoint Server, check with your SharePoint administrator for instructions on how to upload HTML content. Depending on your version of SharePoint, you may need to switch to "explorer view" before uploading content, or you may need to "check in" content after uploading it. Your administrator will know for sure.
Hi Crystal.
We were able to make this work. We had to manually change all of the .html file extensions to .aspx. SharePoint online will not allow you to play stored html files, but for some reason just changing the file extension to .aspx works.
Hi David,
Thanks for chiming back in to share the solution that worked well for you. That could certainly help out the other users in this conversation.
Hi - This solution worked for us until about a month ago, Wondering if anyone else has noticed this, and if there's a new workaround? As stated above, our corporation has moved to O365 and SPO - so we have no choice about the fact that we need a tool that can publish to SharePoint Online. With all the talk of getting rid of flash - perhaps there's a beta solution I could try?
Hi Kristen, did you get any further with this? Also struggling!
Hi Kaylea,
In case Kristin isn't subscribed to the discussion you could always try using the "contact me" button on a ELH users' profile to reach out to them directly!
Hi Kaylea -
This has been working for us - hopefully it works for you!
Navigate to your folder of Storyline projects on SPO using Internet Explorer.
Change view to “View in File Explorer”
Rename the story_html5.html file to story_html5.aspx (Acknowledge the warning)
Delete all files except the folders: html5, mobile, story_content and the story_html5.aspx file.
Close Explorer View.
Return to folder and launch from the story_html5.aspx file.
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So far, this has worked for me. Another group here has had mixed results with this, but it works if they open the html5 file in notepad and SAVE AS .aspx for some reason, rather than renaming.
Good luck!!
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