I am having a problem saving the edits in my Replay. Every time I try to save I get 'Not enough quota is available to process this command'. I tried giving the file a new name and rebooting. Can anyone help?
I'm sorry to hear that you're running into this issue! I see that you’ve reached out to our Support Engineers and are working with my teammate, Lianne. You’re in great hands! We’ll continue the conversation in your support case.
For anyone else experiencing a similar issue, here are some troubleshooting steps to start with:
Confirm that you're working on your local hard drive. Working on a network drive or an external (USB) drive can cause erratic behavior, such as file corruption, an inability to save changes, and loss of project resources due to latency.
If the file is already on your local drive and the issue persists, you can try repairing Replay 360.
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Hi Sara,
Welcome to the E-Learning Heroes community!
I'm sorry to hear that you're running into this issue! I see that you’ve reached out to our Support Engineers and are working with my teammate, Lianne. You’re in great hands! We’ll continue the conversation in your support case.
For anyone else experiencing a similar issue, here are some troubleshooting steps to start with: