5 Replies
Ned Whiteley

Hi Anita,

I'm not sure why you are having problems importing Replay 360 videos into Storyline 360 as they are compatible.

Once you have recorded your video and published it to a video file (mp4), all you need to do is to open your slide in Storyline, select Video From File from the Insert menu and Video drop-down, locate your new video and click Open. Your video should now run correctly when you preview your slide.

One issue you may encounter, which I currently have being investigated by Articulate support staff, is black bars above and below or to the left and the right of your video. This occurs if you are only recording a portion of the screen. If your video is recorded full screen, this problem should not occur.

If you do get the black bars, it is possible to remove them by using the video editing feature in Storyline and then using the Crop option to crop out the bars.