The text entered in the text box is off center. As shown in the attached picture, the text is to the right and to the bottom of the text box. Regardless of how I align the text, the text stays off center. Anyone has an idea how to center it?
the textbox in your example has no problem with the text position, there is a problem with the background
it only happens, if the border is not solid or hidden
(all text field are duplicated from your first text field)
I could reproduce the problem with a new .story file in storyline 3.69 result: don't use such borders for "Text entry fields" or "Numeric entry fields"
if this is important for you - you could open a support case
It should work if it is enabled. If it's not going to work, the outline option in the menu should be disabled, so people aren't spending time trying to figure out why they are having trouble. I had to work my way through troubleshooting what was breaking it: font, alignment, text box formatting margins, wrap, etc. Having an outline is not an intuitive option to look into for text alignment issues. This is a bug that wastes time. It's beyond a design issue. I have also submitted a support case.
I'm sorry you're having this issue with text entry boxes! You are experiencing a bug in the software that has been reported. I'm going to add your voices to the report. If there's any news regarding this bug, this conversation will be updated.
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you uploaded the wrong zip - the zip with your image sources
now it is the correct file
the textbox in your example has no problem with the text position,
there is a problem with the background
it only happens, if the border is not solid or hidden
(all text field are duplicated from your first text field)
I could reproduce the problem with a new .story file in storyline 3.69
result: don't use such borders for "Text entry fields" or "Numeric entry fields"
if this is important for you - you could open a support case
Thank you! I can live without the dotted lines... for now. :) Seriously though, for the sake of creativity, articulate should fix this bug for sure.
I submitted it to support.
It should work if it is enabled. If it's not going to work, the outline option in the menu should be disabled, so people aren't spending time trying to figure out why they are having trouble. I had to work my way through troubleshooting what was breaking it: font, alignment, text box formatting margins, wrap, etc. Having an outline is not an intuitive option to look into for text alignment issues. This is a bug that wastes time. It's beyond a design issue. I have also submitted a support case.
new infos, the input border problem is a scaling problem of the boxes
https://360.articulate.com/review/content/2f094f00-6236-4632-a314-0ac80201b23f/review
resize the browser window
@articulate: now you should fix it until the next monthly update
Hello everyone,
I'm sorry you're having this issue with text entry boxes! You are experiencing a bug in the software that has been reported. I'm going to add your voices to the report. If there's any news regarding this bug, this conversation will be updated.
Thanks for letting us know about this!
Hi John, is there any update on this issue? I'm still having the above error now.
this error was fixed with Storyline 3.76 (05/30/2023)